I was on vacation. It works now. Thanks. I think support was pretty good for a game I bought so many years ago. I'll be waiting around and have good memories for the next Stardock game. Thanks again. I'm appreciative and I hope I wasn't too grumpy (and I apologize if I was).
Well... Sort of. I got an email that said Stardock gave me Ultimate so I could download it, but when I go to the Stardock Download page I only have listed what is below. How do I get "ultimate"? When log into my account I see this. Where is "Ultimate"? Am I missing something? I am confused. Thanks. <img id=
I have ticket#: BRM-701-39504 Thanks for checking on this for me. I went to the URL the e-mail gave me to check on my ticket status and it doesn't show any tickets at all and I never get any replies. Something broke I think. All I need is to be able to download the latest Galciv 2 patch so my 2 add-ons will not complain about not having the latest patch. I bought the 2 add-ons via Stardock digital download but I bought the CD from a
It's been two weeks and I have not received a fix. Is support that backed up? Can I get someone to look at this? I want to be able to play the game I paid for. If it's not fixed by the 21st of Dec. then I guess I'll discontinue buying any further Stardock products and relay my experiences to everyone on all the gamer forums I frequent. Three weeks is PLENTY of time for some support person to address this. I've be
Day 10 and nothing.
Day 5 with no reply from Support for me. This is starting to get annoying.
I sent an e-mail to support. If I could register my old CD on the webpage I could probably be playing now. Instead the only option is to register Ultimate and my CD code doesn't work for "Ultimate" even though that is effectively what I have now since I own all the add-ons anyway. I have seen complaints about this since May so I'm kind of surprised that it still requires a separate e-mail (and waiting period) to support in order to resolve. :-/</
Gamestop won't let me update my Galciv 2 because it says I don't have a product key registered. I can't right click on it in their interface and there is no place to put a product key except for starting the game and entering it using the "update serial" button which appears to do nothing. I bought the CD originally years ago, registered it with Impulse, and now I can't update the game because you guys sold out to Game Stop. This is disappointin
I hardly ever post here, but thanks for doing all these updates. They're substansive, enrich the game, and make me a lot more likely to buy Stardock games in the future. I like Impulse too. Have a good holiday. Try not to work too hard. :)
