Many copies of the game went out with a misprint. When I tried entering the serial# from the jewel case, I got an error message stating that serial keys are only 28 characters, but the serial# on my case contained 29. I called Stardock, they were aware of the misprints and fixed me up with a new one right away. You could also wait for email support if you are more patient than me. <img src="http:/
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