Kyro let me know about the trouble you are having. I looked up your ticket and merged your accounts for you. If you should have further trouble please write me back from that email. Please allow for more time for the support responce. We try to get all account and activation issues done right away.
Where did you send it to? I don't have it in either the support queue or the other email I listed to you to contact. If you want PM it to me. We will try to get this sorted as quickly as we can.
Hey! Sorry for the trouble. I sent your ticket a reply on the matter with some alternative methods of activation. The second email listed there is only for the use of this purpose and it should never be shared. I'll take care of you just as soon as I can. If you happen to get it in before the end of the work day today I will help out right away. If not try cutting down the file size of the attachments you might be putting in there and send the reply to support. I will try to find it this weekend
Hah! it's a duel! have at thee!
Hello please send us an email to [email protected]. Please include the serial number and email address you are using in that email. DON'T post that information here. I will do what I can to help.
I reviewed your ticket. I believe that due to encryption updates that your serial number was updated on your account. I am sorry but I believe that this will make it unable to post. However in the reply email to you the new serial number was provided. To register this info on metaverse click on the Metaverse button > Then Registrations > scroll down to the bottom of the page and click Register. Just paste the new info provided to you in the field then click Register and Get Updates.
Should that still not do the trick please send us the bug report after the crash to [email protected].
Most excellent. At this point if this happens again shoot off an email to our support line at [email protected]. Cheers,
Can't reveal this info at this time unless your nick name says Frogboy. Sorry. Here is some more info for you: http://www.gamespot.com/pc/strategy/galacticcivilizationsiitwilightofthearnor/news.html?sid=6177058
If this is a repeated issue please start a ticket with us at [email protected].
The big nVidia fix was early this year with an update in August I think it was. I might be wrong about the date but if your nVidia drivers say anything less than 2007 you will almost certainly have troubles with multiple software titles, not just ours.
Hello, For activation troubles please contact us at [email protected] . We would be happy to help you in anyway we can. As to the Walmart serial issue please understand that Stardock is only the author of the game. The serial numbers are handled by the manufacturers and ultimately the retailers. While I cannot account for how you got a used serial number I am afraid that there is limited I can do. What I would suggest is to take it back to w
Hi Giron02, I have looked everywhere and I cannot locate your ticket in our system. Did you get any sort of confirmation email from our servers? You should either get a "This was filtered" or a "thank you,.. we will get right on this" email. Please try posting another ticket and see if you get a responce. Cheers, Seabass6.7
Hey Nick, Kyro let me know about the update to the post here. I wrote you back confirming your account information with a few questions on March 1st. I have not received an email since then. Please send a response to that 72hr ticket time out you got to open the ticket again. I assure you I have not abandoned you. I can only respond to what I get. Cheers, Seabass
Hi, I can't find a ticket under your email address. Please post the ticket number here or let Kyro know what it is so it can be forwarded to me. Cheers, Seabass6.7
The Dark Avatar disks do NOT have be activated. This only applys if you have to upgrade.
Hi, You all have my apologies for the support situation as it stands. DA has really done a number on us and recently we lost one of our number. I want to thank those that still support us with their epic patience and understanding. For the truly mad I have sent out some personal emails to get the situation in better hand. Please know that we are working round the clock (you can check the email times... really) to have this situation sorted. It was just bad luck to loose an extra st
Hey mongchop1, Start up a ticket in [email protected]. I will take care of you as fast as I can. The forums can be support friendly but I can better assist you in the actual support center. Be sure to send in all your info like emails, serials... and favorite colors. That last part isn't needed I just wondered. Cheers, Seabass6.7
Hi, Kryo wrote me and let me know about the the ticket. Here was the updated responce. On Feb 23rd at 8:30pm I used your updated serial # on SDC. I still cannot play this game. I payed over $40 dollars for something the company I purchashed it from is not allowing me to play for some reason. How much longer am I going to have to wait? I`m not impressed. On Feb 24th 10:20pm I wrote back Hi, Try manually updating the serial number. Do
Do you have one of the GC2 numbers? If so please vist http://galciv2.com/paradox and enter your email address and the GC2-... serial number that's on the back of the jewel case. Your game will get registered and you will be issues a 28-digit number which you can use activate GalCiv. Cheers,
I for one use a convention to determine what 6 types of ships my ships fall into then name them accordingly after that. It is nearly a individual thing but of course, not quite. For instance I use the weapon types I develop to note the class. Sunfire - Lasers Wrath - Mass Driver Impact - Missile Paladin - Shield Based Merchant - Freighter Explorer - Survey Then after that I improve the classes and name them as I go: Example: Sunfire Cla
Have you recently updated your version? A previous save from before 1.0x wouldn't load correctly on a newer version. Can you send us the debug file and one of these saved games? Send it to [email protected]. Please be sure to zip them for us please. -Seabass
Hey man. Go into your options and try two things. 1) Turn antialiasing to 0 2) Run in window mode and max the screen to the fullsize Let me know if that does it for you.
Personally I loved the game. When I lived in Seattle I was invited to help a small class that was being taught by a Monolith guy to mod the game. Sad to say that the mod did not go through upstairs and we were forced to scrap it. However as far as multiplayer goes I love this game a great deal. Really looking forward to the expansion. Cheers, Seabass
