NoXak

NoXak

Joined Member # 1742835
0 Posts 5 Replies 70 Reputation

yea I'm positive it's the correct email and password. I still haven't heard anyhting from either sales or support though. I don't know what the deal is, I just can't download anything from "stardock" even updates for galciv1.

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Hmm, yea i get the same error :"Error: Failed to validate your subscription or product information. Result: Installation failed (9)" whether it's ont he chicago or california server... Do any tech support member check these forums? I'm just wondering cause it's been impossible for me to get any serious help by email. I emailed some questions and problems and recieved only automated responses, but a few problems seemed to be magically fixed after I emailed them.

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lol, well I'd try installing it if I could download it, that's my problem, I get the error when I try to download it. Is there a link I didn't get in an email or something? I thought this stardock program was supposed to let me download it.... this is so weird. I just want to get my $45 beta! lol I guess I can wait... whatever.

78 Replies 64,584 Views

Hi, just read through the posts, and I think my problem is somewhat unique unfortunately... I am attempting to download / install GalCiv. II using "stardock". I've registered the serial I recieved by email and I get a message saying it was registered successfully... great, so I try to update or install Anything from stardock and I get this error message saying some registration failed?????? so I click the View Log button and here's what it says: -- [

78 Replies 64,584 Views