Choppy Sound when running Tutorials

Hi all,
I have a problem with the sound when I run tutorials as sound keeps cutting off... I do not know how to fix it.. Can u help me please?

Debug Message: Version v1.1 last updated on: Mon Apr 24 19:03:49 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/2/2006, 18:50:33
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: PHANTOM
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Inspiron 2650
BIOS: PhoenixBIOS 4.0 Release 6.0.
Processor: Mobile Intel(R) Pentium(R) 4 - M CPU 2.00GHz
Physical Memory: 510MB RAM
Page File: 189MB used, 3576MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce2 Go
Manufacturer: NVIDIA
Chip Type: GeForce2 Go
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0112&SUBSYS_00F31028&REV_B2
Display Memory: 32.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8443
Driver Date: 4/5/2006 01:03:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2485&SUBSYS_00F31028&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: STAC97.sys
Provider: SigmaTel
Driver Version: 5.10.7144.0000
Driver Date: 11/29/2001 13:13:10
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONMASKABLE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): NVIDIA GeForce2 Go
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No string tables in C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods/*.str
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Gfx\*.png
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Gfx\Race\*.png
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\sfx\*.wav
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Music\*.mp3
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\Techs\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\ShipComponents\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\ShipDefs\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\PlanetImprovements\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\TerrainColorSchemes\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\PlanetDescriptions\*.xml
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
Debug Message: Found existing ship type with class name: Ranger
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\Anomalies\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\Events\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\UPIssues\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\Invasion\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\PoliticalParties\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\StarTypes\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Phantom\My Documents\My Games\GalCiv2\Mods\Data\StarbaseModules\*.xml
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
*DEBUG ERROR: ***TutorialWnd: Unknown edit field Totorial_GridList_Entry type: CustomListEntry ***
Debug Message: TutorialWnd: Cannot find OBJID Totorial_All_Button
Debug Message: TitleWnd: Quit Button.
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 1 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally
2,151 views 4 replies
Reply #1 Top
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2485&SUBSYS_00F31028&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: STAC97.sys
Provider: SigmaTel
Driver Version: 5.10.7144.0000
Driver Date: 11/29/2001 13:13:10

Does Dell or SigmaTel offer updated drivers? Those are 5 years old.

Card Name: NVIDIA GeForce2 Go

The age of your gfx card is probably affecting all of your videos as well.
Reply #2 Top
In the corner of the tutorials there is a little checkbox called fullscreen. Try running the tutorials in fullscreen and tell me if that works.
Reply #3 Top
First, Thanks a million HEEGZ & S1Genocide,
I updated my audio driver by downloading a program that scans drivers and provide new ones (I have to pont out that I could not get updates from DELL, what i found there was years old and I had them already).
I also could not find an update for my NVIDIA Geforce2 Go, but I found a website that makes new driver updated for NVIDIA Video cards for free http://www.laptopvideo2go.com my driver is the latest (I downloaded one that was customised for performance).
So after the hard work, No Sound choppiness in Tutorials,Introduction video doesnt freeze and works smootly...( have to point that checking full screen in tutorials fixed the sound choppiness in that part before I updated the sound driver...), as S1Genocide suggested .. THANKS

SUGGESTIONS for you guys who have problems with NVIDIA drivers and cant find updates, go to this website http://www.laptopvideo2go.com/

As for your Audio drivers, try www.driveragent.com -- www.driverheadquarters.com (paid ones) and www.driverguide.com (free).

I hope when i play the game now i wont get any problems with sound or video..

Thank
Reply #4 Top
Driver Version: 6.14.0010.8443
Driver Date: 4/5/2006 01:03:00

To clarify, those are the latest and most recent (beta) drivers from nVIDIA. You might have solved your problems without changing them at all, but either way glad it seems to work now.