Take a look at this

What does this mean:

Please wait while Windows configures Microsoft Office XP Proffessional

New box:

The feature you are trying to use is on a network resource that is unaviable.

Click OK to try again, or enter an path to a folder containing the installation package 'PRO.MSI' in the box below.

I press OK,
then:

The file '\\serine\winprog\lisens\microsoft\campus\Office\OfficeXP\silent\' is not a valid installation package for the product Microsoft OfficeXP Professional. Try to find the installation package 'PRO.MSI' in a folder from which you can install Microsift Office XP Professional.
5,947 views 5 replies
Reply #1 Top

Sounds like you are on a networked machine....whose Office Install was done by the prime machine/admin remotely...and the source isn't available.

....but that's just a guess...as I don't install things via network/s...

Reply #2 Top
Jafo's suspicion is certainly correct with Office 2000. However, if you have the disks, you may be able to pop the appropriate one in the CD & browse to the pro.msi file. That has worked for updating an Office client machine install, originally done from a network server (the Office CD copied to a folder on the server), when the client was later offline (notebook).

If you don't have disks and the installation was done from a network server, as that message would certainly suggest, you may be stuck. Whatever feature you were trying to use just won't be available.

Cheers,
Daiwa
Reply #3 Top

\\serine\winprog\lisens\microsoft\campus\Office\OfficeXP\silent\'

This clearly looks like a networked address set-up by a network administrator, with the "campus" and "silent" sub-directories in the address.

If the process will let you, and you have the installation discs for that licensed copy, you may be able to follow Daiwa's advice and find the 'pro.msi' file (microsoft installer) on the disc, and then select or type the address in during installation procedure.

Reply #4 Top
I should have been a little more clear - that message will pop up when you attempt to use a feature or component of Office that was not initiallly installed on the client.

Office being the behemoth that it is, the initial Office install lets you set up certain seldom-used features & components to be 'installed on first use' as a way of conserving drive space on the client, or simply flagging them as not installed & not available. There is a third option - 'run from CD' - but I'd expect very few people to use that.

When the user of a client machine attempts to use an uninstalled feature or component that was flagged 'install on first use', Office will attempt to retrieve & install the feature using the source path of the initial installation & will proceed with the install if it finds it - if that source path is unavailable, you get that prompt. If you have the discs, you can try browsing to the pro.msi file on the CD within that dialog, even though it was a network install, and it will probably proceed. I say 'probably' only because I haven't used Office XP - my experience is only with Office2K & God knows what additional hurdles MS has built into subsequent versions.

Hope that's a little more understandable.

Cheers,
Daiwa
Reply #5 Top
As others have stated, this install was most likely rolled out through Group Policy while the PC was on a Domain. Obviously, this source path no longer exists to the network on which you are on.
It will proceed accordingly if you have the CD/files handy.
You might try uninstalling and reinstalling from the CD. Better still, copy the CD to your hard drive and run PRO.MSI or SETUP.EXE from there. This will avoid future instances of this quest.