When is advocacy not marketing?

Sometimes I think that I must be in dire need of a communications course. Because I'll write something and someone will take it to be the most vile thing.

The basic problem I see though is that some people aren't familiar with economies of scale.  A website that gets less than 1,000 daily visitors is not a good target for "marketing". If someone from a company is participating on such a site, they're not doing it for business reasons.

Consider this exchange:

(original review of Avedesk on AquaXP.com begins)

No single application released this year has had as dramatic an impact on GUI modding as the release of AveDesk. Its version 1.0 release was a milestone in user-friendly desktop enhancement, gaining quick popularity among customizers the world over.

It then goes on for awhile and asserts that Stardock isn't worried because these freeware projects tend to fade off.  While I agree with the sentiment, until recently, I wasn't really following Avedesk.  I never made any comment on Avedesk in that manner. Avedesk is, in our mind, a program that lets ObjectDock plugins to run on the desktop (as well as other plugins).  It's definitely cool but I think the hyperbole above is a bit of a stretch.

Which is what I essentially wrote:

Great review but don’t you think it kind of a stretch to say “no single app has had the dramatic impact this year as Avedesk”? Avedesk has a small but loyal following for sure. But 2004 has seen great movement by Samurize, Kapsules, DesktopX, ObjectDock Plus, and other progrmas which are more widely used.

In terms of creating new widgets from scratch, Kapsules, Samurize, and DesktopX are all much easier to make new things than AveDesk which is essentially still tied to being a plugin program whose content can be put on the desktop.

DesktopX doesn’t just have far more widgets than AveDesk, its lead grows because of its ease and the fact that DesktopX widgets are EXEs that can be treated like regular programs. (see https://www.wincustomize.com/skins.asp?library=34 for just a sampling).

I can totally see how someone might see me "dissing" Avedesk. But I think that is more of a matter of willful interpretation. When the guy who makes the Avedesk tutorial then makes a review touting it as essentially the greatest thing this year in a year that has seen the release of things like DesktopX 2.x, Kapsules, ObjectDockPlus, and major Samurize updates along with of course all the other things, I think that invites a reality check.

Avedesk is largely dependent on Andreas to create new content because few people make plugins (how many third party DesktopX plugins have you seen lately?). Kapsules, Samurize, and DesktopX, by contrast, can have totally new things created relatively easily by third parties.

The author responded:

well, before avedesk, the only app people (typically) used to emulate OS X / Panther labels and folder content for dtop icons was samurize. i stand by the use of ‘dramatic’ in this context, despite other apps’ capabilities before or after avedesk’s release.

Icon labels? We're talking icon labels being the key thing here? Last night I whipped up icon labels on my own using VB Script for DesktopX objects that are even more flexible than what's on Avedesk. I don't consider that a big deal because icon labels are..well icon labels.  If we're going to get into fancy icons on the desktop, what about IconX then? What about the things Kapsules can do? Heck, what about the Expose program that's being made for Windows?

But still things were pretty reasonable then this stuff comes in:

Brad Wardell aka FrogBoy aka StarDock (CEO?).
Never misses a chance to advertise DesktopX, right?
I admit I got it all wrong you seem to be scared shitless
about AveDesk. Await my DesktopX review!

Comment by herd — September 4, 2004 @ 4:54 pm

and

looks like there is a little word war going on here, i just wanted to say that ive tried destop X and i preferr avedesk 1.1, stardocks app’s are just too bloated for my liking.

stardock are all hyped about desktop X 2.0 uses no CPU well neither does avedesk for me, and i watched the 2 video’s on aqua-soft and i dont see aything that Desktop X 2.0 has that i would want, animated icons ? who cares.

oh and there isnt any problem with posting here, but advertising ? thats very cheap.

Comment by xfodder — September 5, 2004 @ 9:44 pm

My respond to Herd:

Herd: Given that Stardock was explicitly mentioned in the review, how can you reasonably suggest that me posting here was inappropriate?

While AveDesk is popularly used by some to do nice icon labels, DesktopX has been used for years by users wanting to Aquify their desktops.

Herd: Given your bias towards Avedesk and your attitude, I think we can assume your DesktopX “review” to be little more than propaganda. I can assure you though that we’re not scared “shitless” of Avedesk.

I admit to being annoyed when I wrote this.  I get so sick of people acting like I have no right to express my opinion. Oh, it's fine for other programs to throw up PayPal donations. They're still freeware.  But DesktopX, which has no time outs and isn't crippled and hence is totally free to use shouldn't have the same right to defend themselves as the others because it's made by a software company and it too has a way to support it by buying the enhanced version.

Just thinking about it makes me annoyed. Like yea, I'm hanging out on a Sunday on a website that probably gets less than 100 unique visitors per day writing a 2 paragraph response because I want to "advertise". Only in kid-land does that kind of logic make sense.   Let's see, AquaXP.com's Alexa traffic ranking last week:  1,236,898th.

I'm not trying to insult them but I really get tired of people who cry "advertising" on some site that doesn't get enough traffic to make a business case for hanging out on at all. I'm on there for the same reasons they are, because I'm into this stuff.

Anyway.. Steve shows up:

@Brad: I’ve stayed out of this argument until now but I must say, for someone who makes his living from communities such as the Aqua emulation community, you sure know how to ensure potential ill feeling towards yourself and your company from the community at large. I’m not saying your standpoint is right or wrong, but you could certainly act far more professionally than you have done thus far. Perhaps you were incited to act this way, but that’s still no good reason for you to act this way, especially as a public face for your company.

Apparently Steve buys into the fantasy too.   It's the same logic that lets people think "Well we talk about Avedesk because it's obviously the most popular - the same 10 people keep posting about it so it must be really popular."

I think the reason it bugs me is that people should know better than this.

Aqua-Soft, like most sites, track the number of views a thread gets. That is, the number of times an article has been read. So for instance, the Avedesk tutorial has a total of 841 views. That means it's been clicked on 841 times (that includes repeat viewings). So your best case scenario, assuming no duplicates that's 841 people. And the rule of thumb is to take views and  divide it by half the number of responses to figure out a ballpark number of unique people so it's really likely closer to 150 people.  In fact, the most popular thread about Avedesk on that page has only 6,000 views (a screenshot thread).

Anyway, the point is that marketing/commercialism isn't the driving force here. We are all a bunch of guys who are really into this stuff.  I don't think the sub 1000 people *actively* using Avedesk are goign to make or break anything.  Andrew, myself, Andreas, etc. are software developers who invest a lot of our energy into this stuff. We care about it. And it ticks me off when I'm treated like the only reason I'm posting is because of money. I don't get a royalty on DesktopX and if it was about money, I'd be posting about WindowBlinds or The Political Machine or Galactic Civilizations.

DesktopX doesn't even show up on our pie chart.  I post about it because I think it's totally cool and that others will find it totally cool if they ry it.

But in communities, a dozen or two vocal users can give the appearance of popularity. It's certainly more popular over there than DesktopX is.  But to put things in perspective,  the M12 WindowBlinds visual style has about a 1000 downloads so far today and it's only early afternoon here.

So these guys need to get a grip and realize that this whole widget stuff is very niche stuff.  If my posting was driven by commercialism, I would focus exclusivley on WindowBlinds which is by far the most popular.  But right now I'm into widgets so I like talking about them.

And I like to talk about ALL of them. I just don't like fanboys trying to trash or put down all the others to build themselves up. Don't go and post that Avedesk is incredibly popular or making a huge wave when the evidence shows that it is, at best, a distant third in the Windows widget programs.  And I'm not even including things like SysMetrix which are also quite popular.

It need not be an "us vs. them". It should be all of them working together. This whole mess reminds me of tribal squabbling. It's all very niche right now. If that's going to change, ALL the programs that do this must become a LOT more popular.

4,485 views 12 replies
Reply #1 Top

Just remind them myopia is treatable.

Tunnel vision....forest for the trees....etc....so often you find people in need of a reality check....

Reply #2 Top

It is possible for a thing to be a good thing without everything else being made to look inferior.

That is my long winded post down to a single sentence.

Reply #3 Top
Re: your thread title, IMHO the only time advocacy can be 'honestly' (loosely speaking) seen as not marketing is when the advocate has no material gain in advocating the product.

I feel for Brad because I genuinely believe he is inspired, thrilled, excited etc by the whole skinning (and productivity) thing. FWIW, I prefer the productivity side but that's just me P

I can see how this is going to lead you into trouble Brad, because those people without knowledge of your history will not take that into account when you post comments (however objective they may be!). I'm sure I'm not telling you anything new here!

It's hard to see how anyone can get so worked up about software as these AVdesk people - well, OK, maybe the OS/2 newsgroups in the early to mid 90's (remember, Brad?).

I'm guessing from their POV it's the Stardock corporate elephant trampling their carefully manicured flower garden.

Insular views are hard to dislodge.




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Reply #4 Top
Brad...I saw what you said as simply putting things into the proper perspective. I never got the impression that you were trashing AveDesk in any way, shape or form. I really wouldn't lose any sleep over it Brad. You do a great job here and your passion for what you do is obvious, Unfortunately many people have lost the ability to recognize that for what it is. Sucks to be them.

Oh!...and your communication skills are just fine!
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Reply #5 Top
Brad,

I'd like to address the general issue of your postings and the kinds of responses you've described here in the AveDesk exchange.

I don't want to sound patronizing ( or crazy , but when we look back on history 5, 10 or more years from now, I think you'll be seen as an innovative businessman who was highly involved in the development and user communities, and who spent time far beyond the call of your business and marketing needs in order to voluntarily stimulate dialog and sharing on a multitude of topics (including amongst competing products, developers and companies), to educate people, and to foster a productive and civil discourse in an industry and medium that seethes with envy, ego, FUD and whatnot...

You're braver than many of us to put yourself "out there" in the forums and to maintain your presence there in spite of the seemingly neverending slings and arrows of insecure teens and nerds (like me) and the fundamentally problematic nature of e-mail communication (it's easy for people to fly off the handle and act silly, etc.I know from personal experience). Personally, I try to avoid posting on forums unless necessary, because eventually, whether due to misunderstanding or disagreement, somebody ticks me off and I blow up and don't come back. As I said, I think you're braver than me to do what you do. By contrast, I take the easy way out.

Of course, as the founder/head of Stardock, you have an emotional connection to your own company and products. There is an element of defensiveness to your efforts to remind the wise guys that DesktopX or WB was THERE FIRST or excels over other products in certain areas.

In case anyone thinks I'm just a bootlicking toady sycophantic brownosing Stardock-loving dweeb, I assure you I disagree with many things Brad says and I have, indeed, posted my disagreements in response to Brad's articles several times. For example, my most recent posting told how I decline to use DesktopX and IconX because I think I can get similar functionality from software like Rainmeter, Rainlendar, and other utilities with less RAM consumption than with DesktopX.

Keep up the good work, Brad.
Reply #6 Top

I'm just a bootlicking toady sycophantic brownosing Stardock-loving dweeb

Dang...sounds like me....except I'd be 'brown-nosing'....Spell checker

Reply #7 Top
Dang...sounds like me....except I'd be 'brown-nosing'...

You're right! I thought something wasn't right about "brownosing", but couldn't see it.
Reply #8 Top
"In case anyone thinks I'm just a bootlicking toady sycophantic brownosing Stardock-loving dweeb"





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Reply #9 Top
When people come to this site and expound on other programs they feel are better than the comparable stardock product, we tolerate it to a point. I've noticed that if the person presents his/her view in a reasonable way without deliberately attacking our favorite product, a discussion on pros and cons evolves. if the person types hateful things, knocking our favorite product down(you know the type of post "blahblah sucks ram,... uses too much blahblah..., hides spyware,...costs too much..") and tries to dissuade readers from using our favorite products over their favorite, we tend to get downright hostile over the issue.

I guess what I'm saying is, our product can hold it's own without the need for constant defense of it's usefulness. There have been misguided users in the past and we've forgiven their ignorance knowing eventually the majority would see their error, and those that could or would not , were better off moving on. Why then should you feel the need to become them (with slightly more maturity ) on their own sites?
I think your second post on this thread summed it up nicely and left the reader to decide if he/she wanted to contact you for more detailed explanation of why you feel that way, and would have kept the attack on your words to a minimum.
Reply #10 Top
If I myself say something about a program I use it's because it's a good program and it's being given a bum rep. Case in point, WB for quite some time there had been people who said that it's a memory hog, slows things down etc. but all this time even when it wasn't as optimized as it is now it took less memory than visual styles who's themes service takes up 25mb. Also explorer on it's own takes up another 25mb so when you are using visual styles and explorer you are using 50mb. Anything more just adds to that. I totalled up my desktop which includes the following:

Addshadow(to force borderless windows to have a shadow)=4.9mb
avedesk(4 drive desklets)=336k
blackbox(with all visual elements disabled)=13.3mb
IconX(providing real desktop icons for when I drag and drop things temporarily to desktop)=15.3mb
objectbar(menubar)=3.5mb
objectdock(with a tabbed dock and zooming dock with about 60 icons total)=4.1mb
sdmcp=2.9mb
wfxload(for shadows and tiles)=2mb
wbload=1.1mb
total=47.430

That ends up being a little less than explorer and visual styles alone and I have tons more functionality. So seriously, I don't see how an explorer+visual styles+etc. desktop can be considered less bloated when it takes up over 50mb. For what I get I think my setup is much more worth running for me than a desktop that has less functionality yet takes up more memory. Also even considering above if you are hurting for memory so much you really should look into upgrading. Some people even seem to be afraid to touch their memory those types of people shouldn't run any customisation programs imo and considering how much memory explorer+visual styles use they should run in classic with a shell like liteshell or geoshell or some shell like that. =p

It kinda makes me think that bloat isn't the issue at all. It's P R I C E.
Reply #11 Top

I'd like to think that here on WinCustomize, someone could make a news item or write a post about pretty much any product (though a certain uxtheme patcher would probably be an exception) and not expect to have a bunch of people trash it.

Looking back at the news items for Talisman or Geoshell or Litestep or other such programs, I can't recall there ever being a time where users would just pile on saying how they should just use some other program.

Perhaps we are insulated a little bit here but one need not be an advocate of something at the expense of having to attack other products.

When someone starts putting down DesktopX or claiming Product X is "THE BEST" thing out there at doing something, they better have their facts right. But that's the same thing here.

If I were to write a post that DesktopX is the ONLY Program that can handle putting skinned system trays anywhere on the screen, not only would someone from here likely correct that but very likely it would be an moderator of WinCustomize who would correct that.

So it can be very odd to go onto a site where a moderator will say something totally off the wall such as suggesting that our DesktopX release schedule is somehow based on some other program's release schedule. (and anyone who's ever managed software projects knows that's really not realistic).

Reply #12 Top
That is my long winded post down to a single sentence.


And very well condensed at that ....
You might as well just chill out and ignore these dweebs Brad ... you'll live longer.


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