Fences' Preferences experienced an error

Hello, I encountered the error shown in the screenshot while using Fences 6. Reinstalling the software did not resolve the issue. How can this be fixed? Thanks.

580 views 4 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 Top

Hi Ken, wondering if you can update to a version that contains more debug logging and get a us a report?

1) Install https://stardock.cachefly.net/software/Fences/Fences6/Fences6_6.5.6.2-j140-Setup.exe

2) Go to About tab, and from Troubleshooting choose "Create error report package" and upload it to us.

We're happy to look into why this is happening for you.

Reply #3 Top

Hi,

The link you sent is no longer working. Could you please send it again?

Reply #4 Top

Hi Ken, you can access the latest copy here:
https://stardockcorporation.sharepoint.com/:u:/r/sites/software/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fsoftware%2FShared%20Documents%2FFences%2FBuilds%2FFences6%5F6%2E5%2E8%2E1%2Dj150%2DSetup%2Eexe&parent=%2Fsites%2Fsoftware%2FShared%20Documents%2FFences%2FBuilds&p=true&share=cQruXIjZQpAvR4CNL5uWNpENEgUChLvDoM%2D%2D65hEFVpy5ZZIYA