I bought and installed the GalCiv II: Ultimate Edition when it was on sale, but hadn't come round to actually playing yet.
At some point my girlfriend, who already had the game came to my place, logged on her Steam account, saw my PC had GalCiv II installed and played it for a bit with her custom race of 'Furrians'. =^.^=
Now I want to play the game, but somehow the install is locked onto her Metaverse account and nothing I do can get it switched to my own Metaverse account (while logged in my own Steam account).
Creating characters, refreshing, or the Metaverse manager all send me to the outgame website where I AM logged in my own account (with a different serial then my girlfriend's). Nothing I do on the website changes anything. Reinstalling the game and deleting all local content, including the entire GalCivII map (with settings and savegames) in My Documents doesn't help either.
I'm thinking somehow I still have Metaverse login credentials stored elsewhere on my system even when completely uninstalled, but I don't know where. Or the Metaverse account is tied to the Steam, but this seems unlikely to me (different serial codes and she never played under my Steam account).