Even as an IT professional I have more issues using these forums than any other on the net, and highly recommend updating the software, or at least replacing the WYSIWYG.
There are a few things I'd change with this one. There are a few forums I like better but they would probably croak under the volume this system gets. As a former IT professional who got tossed out of the market by college degrees and who spends time now tutoring people on how to use their software, this one is a piece of cake from the base user point of view. Most of the complaints I have heard are from the "pros" who try to get it to do something it isn't exactly supposed to do (thus the wish list) Maybe someone could post the number of users to this forum and we can compare to some other systems. I'm not so sure this isn't custom build.
I started with computers in 1989 with DOS apps like AutoCAD and WordPerfect (remember dial-up BBS?) and was dragged kicking and screaming into Windows 3.2. Novel was a nice challenge long about 1991. None of what I learned back then can be used today. I know I sound stupid with the questions I have and how I get stuck, but brain injury and medications will do that. I wish I could go back to then when I actually was considered pretty good.
Didn't have WYSIWYG for nearly any IT jobs, or even a menu. Sometimes we made it up as we went along and it still worked. WYSIWYG spoils people.