Glactic Civ II: Repeated crash at start - Win 7 x64

Can anyone help. Have not been able to play at all. Yes my drivers have been updated.

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009

Debug Message:  Checking DX Version.

Debug Message:  *********DXDiag info follows.*********

System Info

Time: 5/3/2011, 16:06:04

DirectX Version: DirectX 11

Machine Name: GEORGE-PC

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)

Languages: English (Regional Setting: English)

System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD

System Model: MS-7510

BIOS: Default System BIOS

Processor: Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz (4 CPUs), ~2.8GHz

Physical Memory: 4096MB RAM

Page File: 3116MB used, 5072MB available

Windows Dir: C:\Windows

 

 

Display Info

Display device 1:

Device Name: \\.\DISPLAY1

Card Name: NVIDIA GeForce GTX 295

Manufacturer: NVIDIA

Chip Type: NVxx

DAC Type: Integrated RAMDAC

Key Device: Enum\PCI\VEN_10DE&DEV_05EB&SUBSYS_25051682&REV_A1

Display Memory: 2669 MB

Current Display Mode: 1920 x 1200 (32 bit) (59Hz)

Monitor Name: BenQ V2400W (Digital)

Monitor Max Resolution:

Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver Version: 8.17.0012.7061

Driver Date: 4/8/2011 14:44:00

DirectX Acceleration Enabled: Yes

 

Display device 2:

Device Name: \\.\DISPLAY2

Card Name: NVIDIA GeForce GTX 295

Manufacturer: NVIDIA

Chip Type: NVxx

DAC Type: Integrated RAMDAC

Key Device: Enum\PCI\VEN_10DE&DEV_05EB&SUBSYS_25051682&REV_A1

Display Memory: 2669 MB

Current Display Mode: 1680 x 1050 (32 bit) (59Hz)

Monitor Name: BenQ FP202WA

Monitor Max Resolution:

Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver Version: 8.17.0012.7061

Driver Date: 4/8/2011 14:44:00

DirectX Acceleration Enabled: Yes

 

 

 

Sound info

Sound device 1:

Description: Speakers (Sound Blaster X-Fi Xtreme Audio)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_000A&SUBSYS_1462C320&REV_1000

Manufacturer ID: 1

Product ID: 100

Driver Name: t3.sys

Provider: CREATIVE

Driver Version: 6.10.0000.0209

Driver Date: 5/6/2009 01:34:52

Type: WDM

Other Drivers:

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

Sound device 1:

Description: Digital Audio (S/PDIF) (Sound Blaster X-Fi Xtreme Audio)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_000A&SUBSYS_1462C320&REV_1000

Manufacturer ID: 1

Product ID: 100

Driver Name: t3.sys

Provider: CREATIVE

Driver Version: 6.10.0000.0209

Driver Date: 5/6/2009 01:34:52

Type: WDM

Other Drivers:

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

Sound device 1:

Description: Headphones (Sound Blaster X-Fi Xtreme Audio)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_000A&SUBSYS_1462C320&REV_1000

Manufacturer ID: 1

Product ID: 100

Driver Name: t3.sys

Provider: CREATIVE

Driver Version: 6.10.0000.0209

Driver Date: 5/6/2009 01:34:52

Type: WDM

Other Drivers:

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

 

 

Debug Message:  *********END dxdiag info.*********

Debug Message:  Entering WinMain

Debug Message:  ******* Starting Game Shell *******

Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL value named Language

Debug Message:  Going Fullscreen

Debug Message:  Preparing to change display settings.

Debug Message:  Using hardware vertex processing

Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES

Debug Message:  Attempting to create D3DDevice at resolution 1920 x 1080, Windowed: 0, Multisample: 4

Debug Message:  Game Resolution: 1920 x 1080

Debug Message:  Running fullscreen.

Debug Message:  HAL (hw vp): NVIDIA GeForce GTX 295

Debug Message:  D3DPRESENT_INTERVAL_DEFAULT

Debug Message:  Refresh rate: 59

Debug Message:  Bit Depth: 32 bit.

Debug Message:  *********Checking D3DDevice Caps***********************

Debug Message:  A full-color cursor is supported in hardware at high resolution modes.

Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff

Debug Message:  Now Fullscreen

Debug Message:  Shell initialization complete

Debug Message:  GalCiv2 is activated.

Debug Message:  ***** Initializing Game *****

Debug Message:  Timer Frequency is 0 2a38a3

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\./Data/ShipTemplates/\*.shipcfg

Debug Message:  No files found matching mask C:\Users\george\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg

Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX

Debug Message:  Initializing sound card.

Debug Message:  initailizing bink

Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar\Movies\techs\*.bik

Debug Message:  No files found matching mask Movies\techs\*.bik

Debug Message:  No files found matching mask Gfx\Tutorials\*.bik

Debug Message:  No files found matching mask C:\Users\george\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik

Debug Message:  No files found matching mask C:\Users\george\Documents\My Games\GC2TwilightArnor\sfx\*.wav

Debug Message:  No files found matching mask C:\Users\george\Documents\My Games\GC2TwilightArnor\Music\*.mp3

Debug Message:  No files found matching mask C:\Users\george\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3

Debug Message:  Create setup screens.

Debug Message:  Clear galaxy settings.

Debug Message:  Clear influence.

Debug Message:  Clear up laws.

Debug Message:  Clear first time events.

Debug Message:  Clear wonders and trade goods.

Debug Message:  Clear sector mapper.

Debug Message:  Set mouse.

Debug Message:  Set update timer.

Debug Message:  Error flipping back buffer to primary buffer.

Debug Message:  D3DERR_DEVICELOST

Debug Message:  Device lost

Debug Message:  Attempting to reset device.

Debug Message:  Device Validated. Attempting to restore resources.

3,482 views 4 replies
Reply #1 Top

Current Display Mode: 1680 x 1050 (32 bit) (59Hz)

Debug Message:  Game Resolution: 1920 x 1080

 

Have you tried matching the game res to your desktop? (If it is trying to play on your second display)

Reply #2 Top

Debug Message:  D3DERR_DEVICELOST

 

This is caused by the Direct-X crashing and not being able to run. You can try one of the following steps to resolve this. :-

 

1. Set your game resolution to the same as your current resolution (if you cant get into the game then modify the 'prefs.ini' file in your documents/games/gc2 folder).

 

2. If above does not work then you may need to reinstall your current Direct-x

 

3. There is a known problem with GC2 running on W7.. To overcome this set up a direct shortcut to the game and do not use the launcher. (Try this before the step above)

 

If none of the above works you will need to email [email protected] with your debug.err and they will do what they can to assist. They usually take around 24hrs to come back to you and are really helpful.

Reply #3 Top

Go to My Documents\My Games\GC2TwilightArnor, open the file prefs.ini, and make the following changes:

Change
Fullscreen=1

To
Fullscreen=0

Then save the file and start the game.

Reply #4 Top

Your a legend Kryo.

I changed the fullscreen setting to get it going.

I then changed to the correct full screen resolution in the ini file to 1920*1200 and everything is fine.

Thanks heaps