Ship icons not always loading from saved games W/ATI 5850

Loading saved game have to try multiple times before all ship icons load W/ATI 5850

I have a relatively new system, not OCd (presently), awesome power, and unfortunately I have this problem with loading saved games. When I load a saved game, usually the custom ship icons do not all load. Some do. What I mean is the icons used in the ship finder window, and the ones that appear in the lower left of the interface when you select a group of ships. Also, said ship icons may not load in the shipyard (ship selection), and the planetary shipyard icons as well. When these do not load, there is just black in the filleted rectangles. Often I have to exit the game and try  about eight times before they load successfully, and of course early in the game before I have more than just a few ships I cannot tell if they are going to show until I advance the game a bit. I have tried enable/disable each of all the render settings, and approaching half of all the possible combinations thereof now; and no settings improve this problem. (I also noticed that the damage depictions do not go away when the ship is repaired, even when reloading a game - not my compliant.)

I have started with Asus graphics driver ver 8.69 and updated to ATI CCC ver 10.2 (the latest as of early March), and both these versions produced identical results. Here is my system, sorry if TMI, copy-and-paste:

 

Intel Core i7-920 (EM64T) ver #E63261-003 (SLBEJ) stepping D0 lot 3928A567
EVGA X58 SLI pkg A1 mainboard P/N: 132-BL-E758-A1 BIOS rev SZ2Z (Nov. '09)
Corsair HX3X12G1600C9 SRAM set of 6 (2GB each stick) DDR3 1600 triple-channel memory
Dual ASUS Radeon HD 5850 in crossfire: ASUS EAH5850/G/2DIS/1GD5/A  P/N: 90-C3CH41-L0UAY00T
WD Velociraptor WD3000HLFS boot drive
Corsair CMPSU-1000HX 1000-Watt Power Supply
Zalman CNPS9900LED CPU cooler (air cooled)
DVD multi-writer (CD/DVD DL combo drive) Pioneer DVR-S18MBK
Soundblaster X-Fi Titanium Fata1ity Professional series SB0880 (64MB SRAM) (PCIe x1)
4: WD 500GB Caviar Black 32MB cache in RAID 10; WD5001AALS-00L3B2
Monitor: Dell 1626HT (21" flat screen CRT)
Kingston HyperX KHX-FAN memory fan
Cooler Master HAF 932 case
NZXT "Sentry LX Aluminum" fan control (Not FOR fan control, for fan and temp monitoring)
PowerUp GEN-9010 Internal All-in-One Flash Card Reader
Tripp-Lite OMNIVS1500XL UPS fully Line-interactive

 

I have also tried 6GB RAM (removed 3 sticks) and same results.

OS: Windows 7-64. Updated less than a month ago. I will post my debug.err from a fail load soon FYI.

 

Oh, BTW I absolutely love this game (GalCiv2: DA).

9,296 views 11 replies
Reply #1 Top

OK I'm thinking it has to do with these "no files found" messages, WTF?:

 

Debug Message:  Version v2.01 Dark Avatar last updated on: Mon Nov 24 16:26:43 2008
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 4/23/2010, 12:19:52
DirectX Version: DirectX 11
Machine Name: MC_EVGA_X58_09
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Languages: English (Regional Setting: English)
System Manufacturer: OEM
System Model: OEM
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.8GHz
Physical Memory: 6144MB RAM
Page File: 1978MB used, 10289MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 5800 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x6899)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_03301043&REV_00
Display Memory: 3808 MB
Current Display Mode: 1280 x 960 (32 bit) (85Hz)
Monitor Name: Dell D1626HT
Monitor Max Resolution:
Driver Name: atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32
Driver Version:
Driver Date:
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Creative SB X-Fi)
Default Sound Playback
Default Voice Playback
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00431102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1347
Driver Date: 7/14/2009 03:53:54
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: SPDIF Out (Creative SB X-Fi)
Default Sound Playback
Default Voice Playback
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00431102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1347
Driver Date: 7/14/2009 03:53:54
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1280 x 1024, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1280 x 1024
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): ATI Radeon HD 5800 Series
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 85
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 2789d7
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Gfx\Movies\*.bik
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\sfx\*.wav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Music\*.mp3
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\ShipStyles\*.xml
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\CustomMaps\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Dread Lords Campaign\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Gfx\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Metaverse\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\SandboxGames\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\ships\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\ShipStyles\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\shiptemplates\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Story Logs\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\temp\*.sav
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Loading Custom Map
Debug Message:  Loading Data Defs
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  Loading TechDefs
Debug Message:  Max num techs: 273
Debug Message:  Loading ImprovementDB
Debug Message:  Loading Component Defs
Debug Message:  Loading ShipTypes
Debug Message:  Loading ShipTemplates
Debug Message:  Loading ParsedHardpoints
Debug Message:  Loading AnomalyTypes
Debug Message:  Loading RandomEvents
Debug Message:  Loading UPIssues
Debug Message:  Loading ResourceTypes
Debug Message:  Loading InvasionTactics
Debug Message:  Loading SBmodules
Debug Message:  Loading PoliticalParties
Debug Message:  Loading Planet Types
Debug Message:  Loading Star Types
Debug Message:  Loading AFMBModules
Debug Message:  Loading ShipStyles
Debug Message:  Loading Game
Debug Message:  Loading: game mode is metaverse.
Debug Message:  Loading Galaxy
Debug Message:  Sectors across: 18 x 18
Debug Message:  Loading FOW Map
Debug Message:  Loading ZOC Map
Debug Message:  Loading Planets
Debug Message:  Loading Stars
Debug Message:  Loading Anomalies
Debug Message:  Loading Resources
Debug Message:  Loading AsteroidFields
Debug Message:  Loading AFMiningBases
Debug Message:  Loading Civs
Debug Message:  Loading Colonies
Debug Message:  Loading RallyPoints
Debug Message:  Loading Ships
Debug Message:  Loading Fleets
Debug Message:  Loading Turn Event Log
Debug Message:  Loading Treaties
Debug Message:  Loading ENDGALAXYDATA
Debug Message:  Updating ZOC.
Debug Message:  UIBeginGame called with g_ulLocalPlayerID = 5
Debug Message:  UIBeginGameHelper: New Metaverse Game Started
Debug Message:  UIBeginGameHelper: Mods are Disabled

Reply #2 Top

OK I'm thinking it has to do with these "no files found" messages, WTF?:
End of quote

Those messages are normal. This sounds like a new issue, so please contact [email protected] about this so they can pass the case on to the devs.

Reply #3 Top

OK here is a debug.err when the game loaded normally, from the same save:

 

Debug Message:  Version v2.01 Dark Avatar last updated on: Mon Nov 24 16:26:43 2008
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 4/23/2010, 15:02:46
DirectX Version: DirectX 11
Machine Name: MC_EVGA_X58_09
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Languages: English (Regional Setting: English)
System Manufacturer: OEM
System Model: OEM
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.8GHz
Physical Memory: 6144MB RAM
Page File: 1429MB used, 10839MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 5800 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x6899)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_03301043&REV_00
Display Memory: 3808 MB
Current Display Mode: 1280 x 960 (32 bit) (85Hz)
Monitor Name: Dell D1626HT
Monitor Max Resolution:
Driver Name: atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32
Driver Version:
Driver Date:
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Creative SB X-Fi)
Default Sound Playback
Default Voice Playback
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00431102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1347
Driver Date: 7/14/2009 03:53:54
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: SPDIF Out (Creative SB X-Fi)
Default Sound Playback
Default Voice Playback
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00431102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1347
Driver Date: 7/14/2009 03:53:54
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1280 x 1024, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1280 x 1024
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): ATI Radeon HD 5800 Series
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 85
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 278a1b
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Gfx\Movies\*.bik
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\sfx\*.wav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Music\*.mp3
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\ShipStyles\*.xml
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\CustomMaps\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Dread Lords Campaign\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Gfx\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Metaverse\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\SandboxGames\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\ships\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\ShipStyles\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\shiptemplates\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\Story Logs\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2DarkAvatar\temp\*.sav
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Loading Custom Map
Debug Message:  Loading Data Defs
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  Loading TechDefs
Debug Message:  Max num techs: 273
Debug Message:  Loading ImprovementDB
Debug Message:  Loading Component Defs
Debug Message:  Loading ShipTypes
Debug Message:  Loading ShipTemplates
Debug Message:  Loading ParsedHardpoints
Debug Message:  Loading AnomalyTypes
Debug Message:  Loading RandomEvents
Debug Message:  Loading UPIssues
Debug Message:  Loading ResourceTypes
Debug Message:  Loading InvasionTactics
Debug Message:  Loading SBmodules
Debug Message:  Loading PoliticalParties
Debug Message:  Loading Planet Types
Debug Message:  Loading Star Types
Debug Message:  Loading AFMBModules
Debug Message:  Loading ShipStyles
Debug Message:  Loading Game
Debug Message:  Loading: game mode is metaverse.
Debug Message:  Loading Galaxy
Debug Message:  Sectors across: 18 x 18
Debug Message:  Loading FOW Map
Debug Message:  Loading ZOC Map
Debug Message:  Loading Planets
Debug Message:  Loading Stars
Debug Message:  Loading Anomalies
Debug Message:  Loading Resources
Debug Message:  Loading AsteroidFields
Debug Message:  Loading AFMiningBases
Debug Message:  Loading Civs
Debug Message:  Loading Colonies
Debug Message:  Loading RallyPoints
Debug Message:  Loading Ships
Debug Message:  Loading Fleets
Debug Message:  Loading Turn Event Log
Debug Message:  Loading Treaties
Debug Message:  Loading ENDGALAXYDATA
Debug Message:  Updating ZOC.
Debug Message:  UIBeginGame called with g_ulLocalPlayerID = 5
Debug Message:  UIBeginGameHelper: New Metaverse Game Started
Debug Message:  UIBeginGameHelper: Mods are Disabled

 

I will contact tech support. Thanx Kryo.

Reply #4 Top

Upon more testing I have discovered the following additional info about this problem:

 

1. Planetary icons in the planet finder window also don't load when the ship icons don't load.

 

2. I can attempt reloading a game infinitely and said icons will never load until I completely exit the game and reload the game interface from the beginning. What's more, if this problem is in effect on game startup, said icons will also be absent if starting a new game from scratch. This means it is not a problem with loading the saved game, but a problem with initial game interface startup instead.

Reply #5 Top

Apparently GalCiv2 tech support is AWOL. There was no answer from [email protected].

I'm not surprised considering the age of this game.

Reply #6 Top

Did you get an autoreply with a ticket ID when you first mailed in? If not, then there was likely a spam blocking issue on one end or the other.

Reply #7 Top

Quoting kryo, reply 6
Did you get an autoreply with a ticket ID when you first mailed in? If not, then there was likely a spam blocking issue on one end or the other.
End of kryo's quote

No I didn't, and it wasn't on my end, I don't have outgoing spam blocking. I have sent confirm from Eudora.

Reply #8 Top

Current Display Mode: 1280 x 960 (32 bit) (85Hz)

Debug Message: Game Resolution: 1280 x 1024

Just curious. Why are you running the game in a different resolution than your native desktop?

Reply #9 Top

Moose I changed my desktop res after I configured my game. It fits my CRT monitor better. And neither is my native res, it is 1600X1200. Running at non-native resolutions works better on CRTs than it does on LCDs.

UPDATE: I found out after months of occasional BSOD that I had a bad stick of RAM. Yes, it would pass Memtest86+ v4.0 for days of testing. It took me a month to nail it down, but I have RMAd it now and the problem is gone! So apparently it was not a game glitch. But occasionally some of the ship icons in the dashboard are still blank, it is an intermittent event, changes when I reload the game. That seems to happen more often with the simpler ships like freighters, scouts, and constructors; and always only the ships of other factions.

Reply #10 Top

I thought this problem was solved when I completely uninstalled and reinstalled this game with the TA add-on, but I was mistaken. It only loaded several times sucessfully before it started doing it again, this time playing TA! Sometimes it will load without a problem the first time, other times I have to restart the game engine a dozen times before it loads right. It seems quite random in attempts, it loads right about 1/3 of the time. I have updated ATI drivers a few times, started with 8.69, then to 10.2, now 10.4. The drivers don't make any difference. I have tried hundreds of video setting combinations, including minimum stuff (which I shouldn't have to do); nothing makes any difference. I have adjusted the screen resolution in my config file to my desktop res. It is just an annoyance, so I keep playing this great game.

My debug.err on the failed load (TA, completely updated to-date, v2.03):

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 8/3/2010, 15:57:37
DirectX Version: DirectX 11
Machine Name: MC_EVGA_X58_09
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Languages: English (Regional Setting: English)
System Manufacturer: OEM
System Model: OEM
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (4 CPUs), ~2.8GHz
Physical Memory: 12288MB RAM
Page File: 2135MB used, 22420MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 5800 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x6899)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_03301043&REV_00
Display Memory: 3807 MB
Current Display Mode: 1280 x 960 (32 bit) (85Hz)
Monitor Name: Dell D1626HT
Monitor Max Resolution:
Driver Name: atiu9p64.dll,aticfx64.dll,aticfx64.dll,atiu9pag,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx6
Driver Version: 8.14.0001.6105
Driver Date: 4/6/2010 21:22:38
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Creative SB X-Fi)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00431102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1348
Driver Date: 7/7/2010 14:16:24
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: SPDIF Out (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00431102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1348
Driver Date: 7/7/2010 14:16:24
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1280 x 960, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1280 x 960
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): ATI Radeon HD 5800 Series
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 85
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 32d5ea
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  No files found matching mask D:\Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask D:\Games\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask D:\Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\Backup\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\CustomMaps\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\Dark Avatar\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\Dread Lords\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\Gfx\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\Metaverse\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\SandboxGames\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\ships\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\ShipStyles\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.sav
Debug Message:  No files found matching mask D:\John\My Documents\My Games\GC2TwilightArnor\temp\*.sav
Debug Message:  Loading save game D:\John\My Documents\My Games\GC2TwilightArnor\Twilight of the Arnor\Arnor05000a-0-Tough.sav
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing ascension crystals.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Loading Campaign Data
Debug Message:  Loading Scenario Data
Debug Message:  Loading Custom Map
Debug Message:  Loading Data Defs
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  Loading TechDefs
Debug Message:  Max num techs: 523
Debug Message:  Loading ImprovementDB
Debug Message:  Loading Component Defs
Debug Message:  Loading ShipTypes
Debug Message:  Loading ShipTemplates
Debug Message:  Loading ParsedHardpoints
Debug Message:  Loading AnomalyTypes
Debug Message:  Loading RandomEvents
Debug Message:  Loading UPIssues
Debug Message:  Loading ResourceTypes
Debug Message:  Loading InvasionTactics
Debug Message:  Loading SBmodules
Debug Message:  Loading PoliticalParties
Debug Message:  Loading Planet Types
Debug Message:  Loading Star Types
Debug Message:  Loading AFMBModules
Debug Message:  Loading ShipStyles
Debug Message:  Loading TechTrees
Debug Message:  Loading TechTreeDefs
Debug Message:  Loading Game
Debug Message:  Loading: Game mode is campaign.
Debug Message:  Loading Galaxy
Debug Message:  Game started in version v2.03 Twilight of the Arnor
Debug Message:  Sectors across: 12 x 12
Debug Message:  Loading FOW Map
Debug Message:  Loading ZOC Map
Debug Message:  Loading Planets
Debug Message:  Loading Stars
Debug Message:  Loading Anomalies
Debug Message:  Loading Resources
Debug Message:  Loading AscensionCrystals
Debug Message:  Loading AsteroidFields
Debug Message:  Loading AFMiningBases
Debug Message:  Loading Civs
Debug Message:  Loading player civ Terran Alliance
Debug Message:  Loaded Civ Yor Collective who has intelligence 77
Debug Message:  Loaded Civ Iconian Refuge who has intelligence 82
Debug Message:  Loaded Civ Korath Clan who has intelligence 93
Debug Message:  Loaded Civ Krynn Consulate who has intelligence 80
Debug Message:  Loaded Civ Pirates who has intelligence 1
Debug Message:  Loading Colonies
Debug Message:  Loading RallyPoints
Debug Message:  Loading Ships
Debug Message:  Loading Fleets
Debug Message:  Loading Turn Event Log
Debug Message:  Loading Treaties
Debug Message:  Loading ENDGALAXYDATA
Debug Message:  Updating ZOC.
Debug Message:  UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message:  UIBeginGameHelper: New Campaign Game Started: Twilight of the Arnor
Debug Message:  UIBeginGameHelper: Mods are Disabled
Debug Message:   setting size 16 x 0
Debug Message:   setting size 16 x 0
Debug Message:   setting size 16 x 0
Debug Message:  Error flipping back buffer to primary buffer.
Debug Message:  D3DERR_DEVICELOST
Debug Message:  Device lost
Debug Message:  Attempting to reset device.
Debug Message:  Device Validated. Attempting to restore resources.

Reply #11 Top

Update: When the icons do not load, with TA, now all icons (of particular type, like ship construction) do not load - never just some of them. I merely have to immediately check the ship construction menu to see if the problem exists on any particular load. If they are there, it loaded OK. I get about a 20% successful load occurrence.