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Articas
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Blank Menus

January 23, 2010 1:16:16 PM from GalCiv II ForumsGalCiv II Forums

I just instaled galactic civilizations 2, dark avatar, and twilight of the arnor from impulse and when i play the games, all the menus are blank, and there blank ingame aswell. Any help would be nice

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Moosetek13
Join Date 03/2006
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Reply #1 January 23, 2010 2:32:23 PM
from GalCiv II ForumsGalCiv II Forums

Did you reboot after installing the game? If not, try it.

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Articas
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Reply #2 January 23, 2010 5:21:05 PM
from GalCiv II ForumsGalCiv II Forums

Thank you Moosetek13, thats all i need to do

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DanielPullan
Join Date 03/2010
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Reply #3 March 19, 2010 10:52:24 AM
from GalCiv II ForumsGalCiv II Forums

Hi,

I have the same problem - no text in any menus.  I have the Ultimate Edition.

 

I've updated my ATI driver to the latest available (for Radeon 9600 128MB).

 

Another thing - I can't find the debug.err file anywhere - is it in a different place in this edition?

 

Any ideas would be much welcomed...

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kryo
Join Date 05/2003
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Reply #4 March 19, 2010 10:58:30 AM
from GalCiv II ForumsGalCiv II Forums

Have you tried rebooting?

 

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DanielPullan
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Reply #5 March 19, 2010 11:08:08 AM
from GalCiv II ForumsGalCiv II Forums

Yes, did that first

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kryo
Join Date 05/2003
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Reply #6 March 19, 2010 11:46:37 AM
from GalCiv II ForumsGalCiv II Forums

Your debug.err file will be in My Documents\My Games\GC2TwilightArnor then, go ahead and post it.

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DanielPullan
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Reply #7 March 19, 2010 11:53:32 AM
from GalCiv II ForumsGalCiv II Forums

thanks - report below.

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 3/19/2010, 15:03:03
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: HOME-5BDCF6140F
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.091208-2036)
Languages: English (Regional Setting: English)
System Manufacturer: VIA
System Model: K7VT6
BIOS: Default System BIOS
Processor: AMD Athlon(tm) XP 3000+,  MMX,  3DNow, ~2.2GHz
Physical Memory: 1024MB RAM
Page File: 486MB used, 1975MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Graphics Processor AGP (0x4151)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4151&SUBSYS_7C37174B&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1152 x 864 (32 bit) (75Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6925
Driver Date: 2/11/2010 04:45:14
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Emu10Kx Audio [D000]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_100A1102&REV_0A
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.0296
Driver Date: 9/19/2003 01:47:22
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): RADEON 9600 SERIES
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 75
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 369e99
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Documents and Settings\Dan\My Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Documents and Settings\Dan\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Documents and Settings\Dan\My Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Documents and Settings\Dan\My Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Documents and Settings\Dan\My Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Documents and Settings\Dan\My Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Documents and Settings\Dan\My Documents\My Games\GC2TwilightArnor\ships\*.xml
Debug Message:  No files found matching mask C:\Documents and Settings\Dan\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Documents and Settings\Dan\My Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Documents and Settings\Dan\My Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files\Kalypso\GalCiv2Ultimate\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Documents and Settings\Dan\My Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Documents and Settings\Dan\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message:  TitleWnd: Quit Button.
Debug Message:  Posting WM_CLOSE message.
Debug Message:  WM_CLOSE message received.
Debug Message:  GameUninitialize start
Debug Message:  Killing Galaxy
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing ascension crystals.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  Killing Galaxy: Completed
Debug Message:  Shutting down sound system.
Debug Message:  Clearing sound and music handles.
Debug Message:  GameUninitialize end
Debug Message:  Device not cleared. 1 counts left.
Debug Message:  D3D not cleared. 1 counts left.
Debug Message:  Destroying Window.
Debug Message:  Main Shell terminating normally

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kryo
Join Date 05/2003
+458 moderator
Reply #8 March 19, 2010 12:03:17 PM
from GalCiv II ForumsGalCiv II Forums

Language files seem to be loading fine, though you might try matching the game's resolution to your desktop in case it's a resolution/refresh rate issue cuasing some UI misalignment. You can set the resolution manually in the prefs.ini file in the same place as the debug.err.

Beyond that I'm not sure what could cause it, so I'd recommend contacting [email protected] for further troubleshooting if the resolution idea has no effect.

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DanielPullan
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Reply #9 March 19, 2010 12:12:21 PM
from GalCiv II ForumsGalCiv II Forums

I set my pref's file to the same res as my desktop, and no effect, so I'll contact support,

 

thanks for you time.

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DanielPullan
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Reply #10 March 30, 2010 2:54:37 PM
from GalCiv II ForumsGalCiv II Forums

for anyone else with this problem, I eventually resolved it by installing an earlier video driver - from 2009 - the latest ATI 10.1 was the problem - 9.1 works just fine.

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kryo
Join Date 05/2003
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Reply #11 March 30, 2010 4:14:40 PM
from GalCiv II ForumsGalCiv II Forums

Thanks for posting back with your solution!

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