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Join Date 11/2008
+29

[Impulse] how to know we have precommanded a game?

or the real history of a newcomer to impulse.

September 16, 2009 3:10:10 PM from Elemental ForumsElemental Forums

With the coming of Elemental beta ( Hourra eveybody), I wonder if/how the impulse platform will ever know I have already preordered it.

Scheduled: I have precommanded via stardock site ... then installed impulse ( that requires an IE update /swt).

Now I have : a mail from sales@stardock.com and an account on impulse with the same mail ... but impulse always ask my if I still want to preorder Elemental when I look for the game ...

Thank you all

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piderman
Join Date 03/2003
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Reply #1 September 16, 2009 3:47:48 PM
from Elemental ForumsElemental Forums

You will get a serial number via email. You can then register Elemental in Impulse with that number and then you can download it (when beta has actually started )

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Join Date 11/2008
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Reply #2 September 16, 2009 4:06:58 PM
from Elemental ForumsElemental Forums

thank you

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Chrisyou
Join Date 02/2006
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Reply #3 September 16, 2009 4:10:00 PM
from Elemental ForumsElemental Forums

Though don't go crazy checking your email every 2 minutes during midnight. 

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proctorsilex
Join Date 06/2008
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Reply #4 September 16, 2009 10:04:26 PM
from Elemental ForumsElemental Forums

I pre-ordered back in June, and as far as I know I haven't gotten an email with a serial number. Was there something you had to do first for this?

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Trigeminal
Join Date 07/2008
+89
Reply #5 September 16, 2009 10:23:38 PM
from Demigod ForumsDemigod Forums

Wait for the beta to start (tomorrow AM0 and your card tobe charged (2-3 hours later hopefully).  Get worried after 4pm only.

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DrGuppie
Join Date 03/2006
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Reply #6 September 17, 2009 8:44:33 AM
from Elemental ForumsElemental Forums

Quoting Trigeminal,
reply 5

Wait for the beta to start (tomorrow AM0 and your card tobe charged (2-3 hours later hopefully).  Get worried after 4pm only.

And that's EST - Stardock's in Michigan, so if the beta's released today and you don't get an email by late afternoon EST then you might want to contact sales@stardock.com with your order #.

 

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