Dark Avatar/Twilight fail to start

from Stardock Forums

Hi.

Here's the debug files:-

Debug Message:  Version v2.01 Dark Avatar last updated on: Mon Nov 24 16:26:43 2008
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 6/7/2009, 11:03:37
DirectX Version: DirectX 10
Machine Name: HOME
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
Languages: English (Regional Setting: English)
System Manufacturer: Packard Bell BV
System Model: IMEDIA X2416
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Quad  CPU   Q8200  @ 2.33GHz (4 CPUs), ~2.3GHz
Physical Memory: 3326MB RAM
Page File: 919MB used, 5969MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 9800 GT 
Manufacturer: NVIDIA
Chip Type: GeForce 9800 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_061210DE&REV_A2
Display Memory: 2417 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.15.0011.8585
Driver Date: 4/30/2009 22:02:00
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback
Default Voice Playback
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10192987&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHDA.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5618
Driver Date: 6/26/2008 08:57:22
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback
Default Voice Playback
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10192987&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHDA.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5618
Driver Date: 6/26/2008 08:57:22
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): NVIDIA GeForce 9800 GT 
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 17d7840
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask C:\Users\Paul\Documents\My Games\GC2DarkAvatar\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\Paul\Documents\My Games\GC2DarkAvatar\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Paul\Documents\My Games\GC2DarkAvatar\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Paul\Documents\My Games\GC2DarkAvatar\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Error flipping back buffer to primary buffer.
Debug Message:  D3DERR_DEVICELOST
Debug Message:  Device lost
Debug Message:  Attempting to reset device.
Debug Message:  Device Validated. Attempting to restore resources.

Debug Message:  Version v2.02 Twilight of the Arnor last updated on: Wed Dec  3 09:43:09 2008
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 6/6/2009, 15:56:41
DirectX Version: DirectX 10
Machine Name: HOME
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
Languages: English (Regional Setting: English)
System Manufacturer: Packard Bell BV
System Model: IMEDIA X2416
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Quad  CPU   Q8200  @ 2.33GHz (4 CPUs), ~2.3GHz
Physical Memory: 3326MB RAM
Page File: 1105MB used, 5783MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 9800 GT 
Manufacturer: NVIDIA
Chip Type: GeForce 9800 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_061210DE&REV_A2
Display Memory: 2417 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.15.0011.8585
Driver Date: 4/30/2009 22:02:00
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10192987&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHDA.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5618
Driver Date: 6/26/2008 08:57:22
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10192987&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHDA.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5618
Driver Date: 6/26/2008 08:57:22
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): NVIDIA GeForce 9800 GT 
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 17d7840
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Paul\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Paul\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\Paul\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\Paul\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Paul\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Paul\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Error flipping back buffer to primary buffer.
Debug Message:  D3DERR_DEVICELOST
Debug Message:  Device lost
Debug Message:  Attempting to reset device.
Debug Message:  Device Validated. Attempting to restore resources.

All latest versions, drivers and updated Windows.

Please help, thanks

2,851 views 2 replies
Reply #1 from GalCiv2 Forums Top

Try matching the game's resolution with your desktop resolution, see if that gets you anything different.

Reply #2 from Stardock Forums Top

I have the same problem with all 3 (GC2 and both expansions) it will load to the start box, when I click play game it will load the initial

stardock splash screen, and even play the opening movie, then it will crash. I have looked in all my directories and can't even find a

debug.err file. I just purchased Twilight last night, and now it seems I cannot even play it. I have a desktop and a laptop and neither

will run the game. Both are Vista (which I hate tremendously) one is 32 bit home premium, the other 64 bit ultimate with SP 1.

 

:( I so wanted to play the game again....looks like I'm SOL.

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