Machine SID?

November 3, 2008 6:54 PM from

Stardock Forums

Hi,

I just d/led both expansion packs, and they appear to have installed ok, but when I try to run the game I get an error:

"The product appears to be validated but the serial number or the machine SID don't match"

What's up with this?

Thanx.

2,453 views 5 replies

Reply #1 November 3, 2008 7:40 PM from

Stardock Forums Top

Reply #2 November 3, 2008 10:59 PM from

Stardock Forums Top

Please view the following knowledgebase article:

https://esupport.stardock.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=434&nav=0,1,15

Reply #3 November 4, 2008 12:25 AM from

GalCiv2 Forums Top

Thanx! That fixed it.

Reply #4 November 4, 2008 11:49 AM from

Stardock Forums Top

Glad I could help! If you have further troubles just let us know here or at [email protected].

Reply #5 November 4, 2008 12:49 PM from

Stardock Forums Top

I always forget about checking out the knowledge base...

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