First of all if this has been covered please tell me the name of the thread; I have been searching and searching but I'm afraid that there are too many too scroll through for me to reach an answer any time this year

So does anyone know how to reinstall the downloaded version of the game. Do I need to make a copy of the game onto a CD? The reason I ask is because the game continues to crash every game I play. If I reload the game from a save point the game still crashes every time, and at the same turn, no matter what I do differently. I was hoping that a reinstall would fix this as it has in previous games I have owned. This "crash" has also kept me from playing on the Metaverse for fear of a game crash and possibly losing the game because of it.

Some advice please. Thanks.