One more for the Bill of Rights

from GalCiv2 Forums

Here's another right for your bill of rights post. 

11)  When the customer installs a game and clicks on the update button, it actually UPDATES THE DAMN GAME!!!  Instead of redirecting you to forums and more software to install and create accounts for to the point that you don't know what the hell you have to do to update the damn game.  I shouldn't have to install some secondary program called impulse just to do what clicking the button on the main game load page should do.  On top of that when you try and get info and ask for an email to be sent it says if you need to update click here and it takes you to a whole different set of web pages.  What an absolute mess.  Don't start preaching about bill of rights when you can't even get something so fundamentally basic figured out.  This pissed me off enough that I was 5 seconds away from uninstalling and putting it back in the box.  After the update, which took me 15 min to figure out what I even needed to do, I'm uninstalling this impulse crap.  F'n stupid.  I didn't ask to download digital software so I can be sold other titles.  I clicked on the UPDATE button in game.

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Reply #1 from GalCiv2 Forums Top

Well, in order to keep right 10 (no CD/DVD in drive), right 8 doesn't fully apply to Stardock products.

The whole point in exculsive distribution of patches from Impulse is to see if that whoever downloads patches is valid customer and not "potential criminal".

I guess some sort of "decency check" is always required for commercial products.

But just like cd-check by Securom, for example, can give headache to regular users, same could happen with Impulse.

Reply #2 from GalCiv2 Forums Top

*delete*

Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from Stardock Forums Top

I found it quite easy to update the game through Impulse and I have no objections installing the software either. I don't understand why people are making such a problem about it, if it's to complicated for you I suggest you buy a Nintendo Wii or similar.

 

Reply #4 from Stardock Forums Top

I actually found that installing Impulse and updating the game to be rather easy.  I agree that simply clicking the Update button should do just that, but this wasn't really difficuly.  I am finding Impulse to be easier to navigate, better looking, faster running than, eg, steam, without the hard sell valve forces on you. 

Reply #5 from GalCiv2 Forums Top

I agree with the OP on this one. Impulse really is unnecessary, and I find it more than a little intrusive. It also isn't very reliable - I had a ton of trouble with it because of some e-mail address not matching up or other. Every single time I have attempted to update Gal Civ 2, or download expansions, something has screwed up - whether its serial numbers, e-mails, registrations, or a ton of other odds and ends. It is for this reason I am always baffled by the claims this game has good support. Whether the updates are worth having or not, the hoop-jumping required is ridiculous, and the execution insultingly poor.

Very bluntly I find the "Bill of Rights" thing more than a bit hypocritical - Gal Civ 2 and its expansions have been by far the most awkward games I've encountered in recent years for updating, and for installing intrusive secondary garbage on my machine. I'd vote for scrubbing number 10 - I couldn't care less whether I have the disk in the drive when I'm playing, and I've wasted far more time with messed up update programs than I'll spend swapping disks in my life. I therefore suggest substituing the OP's suggestion for  number 10, and getting an update button that just updates immediately - there are plenty of games that manage this.

 

 

Reply #6 from Stardock Forums Top

I don't know about impulse.I use Stardock Central and things are easy there:

-first install stardock central

-second go to "Tools" then register product, enter serial number and choose related product

-third download application or updates as necessary

 

 

my guess is that impulse is rather new and needs some finetuning but hey ... what do I know...