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BigGee72
BigGee72
Join Date 05/2003
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ToA won't launch

August 23, 2008 7:35:13 PM from GalCiv II ForumsGalCiv II Forums

Having a problem with ToA, when I click on my ToA shortcut on my desktop the screen flickers black in and out of desktop and then hangs at a black screen, I have to close the program from menu bar and It tells me that Twilight of the Arnor has stopped working, Odd thing is that I can launch DA no problem but ToA won't launch at all.

I have Vista, on a Dual Core, Gforce 7600 and ToA v1.96.

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BigGee72
kryo
Join Date 05/2003
+458 moderator
Reply #1 August 25, 2008 10:54:23 AM
from GalCiv II ForumsGalCiv II Forums

Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on your game version:

Dread Lords, all versions:
C:\Program Files\Stardock\Totalgaming\GalCiv2

Dark Avatar 1.5-1.6 (non-Vista):
C:\Program Files\Stardock\Totalgaming\GalCiv2\DarkAvatar

Dark Avatar 1.6+(Windows Vista), 1.7+(non-Vista):
My Documents\My Games\GC2DarkAvatar

Twilight of the Arnor:
My Documents\My Games\GC2TwilightArnor

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

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BigGee72
BigGee72
Join Date 05/2003
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Reply #2 August 27, 2008 3:03:37 PM
from GalCiv II ForumsGalCiv II Forums

I want to point out that the game itself does not give me a crash Error messate, the screen flickers black 3 or 4 times, as if it's going to start the game and them back to desktop rapidly, then it just hangs at the desktop with the task on the windows bar at the bottom and a partial black screen covering my desktop, I have to Right Click then Close the program that way, or it just stays there. But here is the Debug ERR file right after my last attempt to launch it...

 

Debug Message:  Version v1.96 Twilight of the Arnor last updated on: Tue Jun 24 17:37:47 2008
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 8/27/2008, 15:09:29
DirectX Version: DirectX 10
Machine Name: BIGGEE-PC
Operating System: Windows Vista™ Ultimate (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080425-1930)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 CPU          6600  @ 2.40GHz (2 CPUs), ~2.4GHz
Physical Memory: 2046MB RAM
Page File: 884MB used, 3448MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 7950 GT
Manufacturer: NVIDIA
Chip Type: GeForce 7950 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0295&SUBSYS_C6333842&REV_A1
Display Memory: 1272 MB
Current Display Mode: 1440 x 900 (32 bit) (75Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.7519
Driver Date: 5/16/2008 14:01:00
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Headset (Logitech USB Headset)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_046D&PID_0A0C&REV_1013&MI_00
Manufacturer ID: 65535
Product ID: 65535
Driver Name: USBAUDIO.sys
Provider: Microsoft
Driver Version: 6.00.6001.18000
Driver Date: 1/19/2008 01:53:23
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_10438249&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHDA.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5374
Driver Date: 2/14/2007 15:11:26
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_10438249&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHDA.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5374
Driver Date: 2/14/2007 15:11:26
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\Drengin.net\GalCiv2 value named Language
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1360 x 768, Windowed: 0, Multisample: 4
Debug Message:  Could not create the render device using default format. Switching to 16bit
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message:  Attempting to create D3DDevice at resolution 1360 x 768, Windowed: 0, Multisample: 0
Debug Message:  Could not create the render device.
Debug Message:  InitializeDirect3D Failed.
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  WM_CLOSE message received.
Debug Message:  GameUninitialize start

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BigGee72
kryo
Join Date 05/2003
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Reply #3 August 27, 2008 3:16:57 PM
from GalCiv II ForumsGalCiv II Forums

Go to My Documents\My Games\GC2TwilightArnor, open the file prefs.ini, and make the following changes:

Change
DisplayWidth=1360
DisplayHeight=768
ColorDepth=32
Fullscreen=1

To
DisplayWidth=1440
DisplayHeight=900
ColorDepth=32
Fullscreen=0

Then save the file and start the game.

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BigGee72
BigGee72
Join Date 05/2003
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Reply #4 August 28, 2008 9:03:54 PM
from GalCiv II ForumsGalCiv II Forums

Thank you very much Kryo that worked *bows worshipful* I am not worthy...

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