Big problems running GC

from Stardock Forums
I have huge problems running GC and though I'd post my error log, if someone maybe recognises something and can post advice.

Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Added fonts: VerdanaWhite11 VerdanaWhite12B VerdanaYellow11 VerdanaLtBlue11 VerdanaGreen11
Debug Message: Added fonts: VerdanaRed11 VerdanaRed12 VerdanaYellow12 VerdanaOrange12 VerdanaLtBlue12
Debug Message: Added fonts: VerdanaDkBlue12 VerdanaLtBlue12B Verdana00Race11 Verdana01Race11 Verdana02Race11
Debug Message: Added fonts: Verdana03Race11 Verdana04Race11 Verdana05Race11 Verdana00Race12B Verdana01Race12B
Debug Message: Added fonts: Verdana02Race12B Verdana03Race12B Verdana04Race12B Verdana05Race12B VerdanaOrange12B
Debug Message: Added fonts: font2 font1 Comic10 Comic12 Comic12B
Debug Message: Added fonts: Comic14 Comic14B Comic16 Comic16B Comic18
Debug Message: Added fonts: Comic18B Celtic14 Celtic12 Celtic10 Basker14
Debug Message: Added fonts: Basker16 BabylonBlue11B BabylonBlue11 BabylonBlue10B ArialGreenB10
Debug Message: Added fonts: ArialYellowB12 ArialLtBlueB12 ArialDkBlueB12 ArialGreenB12 ArialRedB12
Debug Message: Added fonts: ArialWhite12B ArialWhite14 ArialWhite16 ArialOrange12B ArialLtBlue12B
Debug Message: Added fonts: ArialLtBlue14 ArialGreen14 ArialRed14 ArialYellow14 ArialGreen16
Debug Message: Added fonts: ArialYellow16 Arial02Race16 Arial13B Arial16B2 Arial10
Debug Message: Added fonts: Arial12 Arial12B Arial14 Arial14B Arial16
Debug Message: Added fonts: Arial16B Arial18 Arial18B GaraWGold11B GaraBW14B
Debug Message: Added fonts: GaraW11B
Debug Message: Initializing sound card.
Debug Message: Game Initialization completed.
Debug Message: Creating cutscene window.
Debug Message: Creating soundtrack handler.
Debug Message: Creating movie handler.
Debug Message: Initialize Game Options.
Debug Message: Create setup screens.
Debug Message: MWinEditFields::Create - Unable to find sprite sizing graphic for NameInputBG
Debug Message: Creating opening menu.
Debug Message: Creating player setup screen.
Debug Message: MWinEditFields::Create - Unable to find scroll bar sizing graphic for PolPartyLB
Debug Message: Creating race setup screen.
Debug Message: Initialize Tilemaps
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Begin playing intro movie.
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Scanning sprites.
Debug Message: Scanning Models.
ASSERT ERROR in file G:\PROJECTS\pear\source\Model2d.cpp at line 2400.
Debug Message: Animation Small has 17 frames of animation, which does not divide evenly into 32 facings.
Debug Message: Scanning bitmaps.
Debug Message: Initializing Galaxy.
Debug Message: Error. String Not Found. Book:DomesticGovernors String: DefaultGovernor5
Debug Message: Begin creating other screens.
Debug Message: Error. String Not Found. Book:SubmitScreen String: LastNameTitle
Debug Message: MemMan: Unable to find pointer in GetBlockInfo. Memory system: DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 579.
Debug Message: MemMan: Trying to free memory that has not been allocated. Memory System DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 361.
Debug Message: MWinEditFields::Create - Unable to find sprite sizing graphic for EconomyTitle
Debug Message: MWinEditFields::Create - Unable to find sprite sizing graphic for MilitaryTitle
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Reading Star Names
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Drengin Empire: Intellence -> 20
Debug Message: Altarian Republic: Intellence -> 20
Debug Message: Arcean Empire: Intellence -> 20
Debug Message: Torian Confederation: Intellence -> 20
Debug Message: Yor Collective: Intellence -> 20
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Tried to create a sub-canvas out of bounds.
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\Canvas.cpp at line 1750.
Debug Message: Total Ships: 12 & 0 are dead
Debug Message: Total Ships: 12 & 0 are dead
Debug Message: Total Ships: 12 & 0 are dead
Debug Message: Total Ships: 12 & 0 are dead
Debug Message: Total Ships: 12 & 0 are dead
Debug Message: Total Ships: 12 & 0 are dead
Debug Message: Total Ships: 12 & 0 are dead
Debug Message: Total Ships: 12 & 0 are dead
Debug Message: Total Ships: 12 & 0 are dead
Debug Message: Total Ships: 12 & 0 are dead
Debug Message: Total Ships: 12 & 0 are dead
Debug Message: Total Ships: 12 & 0 are dead
Debug Message: Drengin Empire (1): Researching: Communication Theory
Debug Message: Altarian Republic (2): Researching: Defense Theory
Debug Message: AIAltarian: Set Colony Social
Debug Message: Arcean Empire (3): Researching: Defense Theory
Debug Message: Torian Confederation (4): Researching: Defense Theory
Debug Message: Yor Collective (5): Researching: Industrial Theory
Debug Message: Alexians (6): Researching: Defense Theory
Debug Message: Carinoids (7): Researching: Defense Theory
Debug Message: Scottlingas (8): Researching: Communication Theory
Debug Message: Kwilasians (9): Researching: Defense Theory
Debug Message: Pirates (13): Researching: Industrial Theory
Debug Message: Space Sharks (17): Researching: Industrial Theory
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
216 views 6 replies
Reply #2 from Stardock Forums Top
Any time you are looking for a solution to a computer problem you need to state your system specs: CPU, memory, video card and its memory, sound card, which version of windows you're using, and your directx version. With regards to GalCiv you should also state whether you installed from CD or from a download of the game (and if downloaded, what parts you downloaded as it is split into various sections I think).

When I start GalCiv a small popup window comes up that I then click on 'Play', which loads the main game. At what point does your game crash? The small popup? On loading the main game? If the main game, how far into the loading does it get? Do you see the company splash screens? Or does the game crash when you try to create a new game? All this type of info is usually needed for someone to help you.
Groupy 2 - Organize multiple applications into grouped tabs on your Windows desktop
Reply #3 from Stardock Forums Top
you might want to have smart exception running. You can donload it from sdc in the free stuff category.
if you crash again. submit the smart exception report with the last part of the debug.err file. Cari usually handles these things for Stardock
Reply #4 from Stardock Forums Top
Yes sorry about the lack of info, I was in a hurry.

System specs:
P4 2,8 Ghz
512 MB DDR RAM
MSI GF TI 4800SE 128MB
SB Live! 1024
WIN 2000 SP3
DX9

I can get to the main menu no problem, and set up my game etc. after I click done and it starts to load the galaxy there is about a 40% chance it crashes to desktop, and if I do get in and start playing it crashes to desktop within 1-2 minutes. Sometimes it even reboots, but rarely.

I dowloaded GC from the webpage, and I've updated it through Stardock with all the latest patches. No difference. I've tried it without and sound at all, and there is no difference it still crashes. I've reinstalled it, I've defragged, I've shut down all other applications during install, nothing seems to help. Any tips?
Reply #5 from Stardock Forums Top
Ah also I downloaded SmartException, but it doesnt give any info at all?
Reply #6 from Stardock Forums Top
if SmartException is running and it recognizes the crash, you should have a file called galciv.exe.cra somewhere on your system, most probably in the SmartException-directory. That file contains some references to the code and stuff, to aid the devs in finding the problem.