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MyViewsAndMuse
MyViewsAndMuse
Join Date 05/2003
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Problem installing GalCiv2 on Vista Basic

January 7, 2008 8:34:38 PM from GalCiv II ForumsGalCiv II Forums
I have a new laptop with Vista Basic on it. When I try to install via stardock I get th following error (some paraphrasing):

error installing galciv 2
C:\program files\stardock\totalgaming\galciv2\sdplugins\DXAxHost.dll 0|0 Access is denied
Installation failed (29)

Any ideas?
Thanks
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MyViewsAndMuse
kryo
Join Date 05/2003
+458 moderator
Reply #1 January 7, 2008 8:55:01 PM
from GalCiv II ForumsGalCiv II Forums
Please contact support@stardock.com. You should receive an automated response shortly after you send the mail with your ticket number; if you don't, check your spam/bulk folders.

If you can't email support or get no response at all, you can submit a ticket directly through this page. Just click next, then fill out the form and submit it (no need to log in or register there).
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MyViewsAndMuse
Cyong_
Join Date 03/2004
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Reply #2 January 7, 2008 10:05:09 PM
from GalCiv II ForumsGalCiv II Forums
Does it work if you right click on the stardock central icon, and select "run as administrator"?
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MyViewsAndMuse
MyViewsAndMuse
Join Date 05/2003
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Reply #3 January 7, 2008 11:37:36 PM
from GalCiv II ForumsGalCiv II Forums
Does it work if you right click on the stardock central icon, and select "run as administrator"?


Good tip! I tried that and it is running now, much further along than it was before. I did send an email to support as well but I was hoping the community would have a quick answer.

Thanks
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MyViewsAndMuse
Cyong_
Join Date 03/2004
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Reply #4 January 8, 2008 2:39:00 AM
from GalCiv II ForumsGalCiv II Forums

Does it work if you right click on the stardock central icon, and select "run as administrator"?


Good tip! I tried that and it is running now, much further along than it was before. I did send an email to support as well but I was hoping the community would have a quick answer.

Thanks


Any time.
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MyViewsAndMuse
kryo
Join Date 05/2003
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Reply #5 January 8, 2008 11:21:52 AM
from GalCiv II ForumsGalCiv II Forums
That's odd, because SDC should automatically get admin via UAC. If it's not doing that then yeah, support should know.
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Cyong_
Join Date 03/2004
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Reply #6 January 8, 2008 11:35:13 AM
from GalCiv II ForumsGalCiv II Forums
It does it on both of my vista machines. Just how I know about it.

The IT engineer in me shows through.
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