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lamedreamer
lamedreamer
Join Date 10/2007
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Invalid Serial Number

November 5, 2007 11:28:32 AM from GalCiv II ForumsGalCiv II Forums
I bought Galactic Civilizations II second hand. Installed the game and everything works fine, but I tried to update it and stardock tells me that my serial code is invalid. Is this cos it has already been registered with the previous owner or something else?

cheers in advance
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lamedreamer
kryo
Join Date 05/2003
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Reply #1 November 5, 2007 12:11:55 PM
from GalCiv II ForumsGalCiv II Forums
If it's already in use, you'll get a message to the effect of "The email does not match our records".

If says it's invalid, you may have bought a bootleg/pirate copy (very likely if you got it on ebay--these are usually advertised as imported foreign editions), you may be mistyping it (it should be only numbers and lettters A-F), or it may be a Collector's Edition serial (beginning with GC2-) rather than an actual game serial.


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lamedreamer
lamedreamer
Join Date 10/2007
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Reply #2 November 5, 2007 3:59:49 PM
from GalCiv II ForumsGalCiv II Forums
Good guess with the ebay but the guy's based in the UK, and if it is a fake then he's done the best printing job I've ever seen on a fake game..

Re-checked my spelling of the code several times so I'll just contact the seller to see what he's up to, cheers for the advice.
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lamedreamer
TriPp
Join Date 03/2006
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Reply #3 November 5, 2007 4:25:00 PM
from GalCiv II ForumsGalCiv II Forums
I doubt the cd itself is a fake but once you have the serial you have the game regardless of cds. So the cds dont mean anything really with this game.
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lamedreamer
Mystikmind
Join Date 06/2004
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Reply #4 November 5, 2007 5:25:28 PM
from GalCiv II ForumsGalCiv II Forums
I do not know if there is a mechanism available for people to cancel their registration with Stardock?

If there is then you can ask the seller to please cancel his registration so you can then set yours up?
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lamedreamer
kryo
Join Date 05/2003
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Reply #5 November 5, 2007 7:49:41 PM
from GalCiv II ForumsGalCiv II Forums
I do not know if there is a mechanism available for people to cancel their registration with Stardock?


There is not. However if it is a previously registered legitimate copy, the seller could hand over the account in its entirety.
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lamedreamer
crow_t_robot
Join Date 02/2006
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Reply #6 November 5, 2007 8:37:57 PM
from GalCiv II ForumsGalCiv II Forums
That sucks if they can't play the game just because they bought it on ebay. I mean it's not their fault the serial number doesn't work.
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lamedreamer
kryo
Join Date 05/2003
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Reply #7 November 5, 2007 8:48:21 PM
from GalCiv II ForumsGalCiv II Forums
That sucks if they can't play the game just because they bought it on ebay.


The game is playable. Only updates require a legitimate, unused serial.
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lamedreamer
Mystikmind
Join Date 06/2004
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Reply #8 November 5, 2007 8:52:22 PM
from GalCiv II ForumsGalCiv II Forums
There is not. However if it is a previously registered legitimate copy, the seller could hand over the account in its entirety.


The sticking point would be their email, which is connected to their account? Can the seller simply contact stardock and change their email to that of the buyer?

That sucks if they can't play the game just because they bought it on ebay. I mean it's not their fault the serial number doesn't work.


On ebay, the seller is responsible to inform the buyer of what they are buying. Stardock can say you have to sacrifice your first born child to change an account, so what! so long as the seller informs the buyer of this before selling, then all is fair.
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lamedreamer
kryo
Join Date 05/2003
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Reply #9 November 5, 2007 8:59:06 PM
from GalCiv II ForumsGalCiv II Forums
The sticking point would be their email, which is connected to their account? Can the seller simply contact stardock and change their email to that of the buyer?


You can change the email address on your account at any time via the My Account link at the top of the forum.
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lamedreamer
Mystikmind
Join Date 06/2004
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Reply #10 November 6, 2007 12:01:16 AM
from GalCiv II ForumsGalCiv II Forums
You can change the email address on your account at any time via the My Account link at the top of the forum.


That sounds like a solution to me!

OP, get the seller to give you his stardock account details... or he can change his details to suit you if he dousn't want you knowing his email etc etc and then you should be ok!


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