I can't install twilight... asks me to purchase (already have)

October 30, 2007 7:32 PM from

I preordered twilight of arnor quite a while ago.. now that the beta is available it will not let me install it, asking me to purchase it. SDC has an option where it sends you all the serials for all the items you purchased. I used it and it specifically shows twilight as a purchased item and gave me my serial for it...

3,639 views 3 replies

Reply #1 October 30, 2007 7:35 PM from

GalCiv2 Forums Top

found a solution...
1. Click on tools>lookup serial number
You will receive a list of all your serial numbers in an email.
2. Click on tools>Register Products
Enter the serial number you received in the email from step one.. and click ok.

That allowed me to download the game. (which before was telling me to purchase the game first, despite having done so the day it was made available, monthes ago)

Reply #2 October 30, 2007 7:38 PM from

GalCiv2 Forums Top

Yes, SDC will say purchase by default if you don't have a serial registered.

Reply #3 October 30, 2007 7:54 PM from

GalCiv2 Forums Top

All I had to do was hit View | Refresh in Stardock Central and it changed Purchase (incorrect) to Install (correct).

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