Why Stardock and the GalCiv series have earned my trust and patronage

(A thank-you, for whatever it's worth.)

Stardock Central and GalCiv II have been nothing but a delight and a borderline obsession for me since the day I installed their software, but there are reasons above and beyond that which have earned them a special place in my game collection and future purchasing plans. I'm sure there are already too many "dev love" threads around here, but I would be remiss not to speak on Stardock's increasingly rare business ethic when it has been a real diamond in the rough as far as my personal experience goes.

Reason #1:
The frequency with which Stardock updates GalCiv II and the quality and value of these updates, going far beyond simple big fixes, tweaks, and behind the scenes balancing, are an exception to the standard update model that I have experienced at the hands of other (equally high quality and worthy of respect) developers.

Reason #2:
Expansions have not, in my opinion, been afterthoughts or insubstantial. Dark Avatar fundamentally changed and expanded upon the way I played this game, and there is every indication that Twilight of the Arnor will do the same.

Reason #3:
Stardock appears committed to fulfilling their creative vision as well as giving customers something genuinely improved with regard to sequels, rather than rehashing the same game with better graphics and a hand full of new features. Case in point...

"...I would prefer to wait quite awhile to do a sequel to Galactic Civilizations II. I'd like to wait long enough for another generation of hardware to come into play. For example, by waiting as long as we did to make Galactic Civilizations II after the original Galactic Civilizations, we were able to transition to a full 3D engine with seamless zooming, 3D ship design, and so on. If we had made the sequel sooner, we would have had to compromise on the concepts we had." - From a recent Gamespot preview of the forthcoming expansion

Reason #4:
Stardock appears to respect its customers' input, and to value its customers' past and future time investment in their software. For example...

"We are actually working on Galactic Civilizations II v2.0, which will be free and released shortly before Twilight of the Arnor. It will include improvements in diplomacy and espionage based on player feedback. There was a lot of discussion at Stardock about whether such features should be given away, but we felt that Dark Avatar players had already paid for enhancements in those areas and, hence, we should continue to evolve those features as part of their purchase." (From the same article linked to above.)

Reason #5:
Stardock is one of an exceedingly short list of developers who allocate sufficient staff, often including actual software devs, to respond to and interact with customers and fans on its forums. I hope people realize how rare this is becoming and duly appreciate it.

Reason #6:
While I love multiplayer, and would LOVE to play this game online with friends, Stardock seems to value and validate the time honored single player gaming experience. Too often in recent years and months, game reviews and previews include statements like, "Feature-rich multiplayer modes make up for a lack-luster core game," or "While the campaign itself is too brief and run of the mill to be worth the trip, who cares about that when multiplayer is this fun?" That wouldn't be a problem in a purely multiplayer focused game, but in many instances those statements appear in publications pertaining to games that are intended for single and multiplayer gaming. Stardock isn't anti-multiplayer, but they appear to know that there are still people who want to sit down and immerse themselves is a quality single player experience. For example, in response to a question regarding the inclusion of multiplayer functionality in GalCiv II, Brad Wardell had this to say to Gamespot:

"None at all. If we do a sequel, we would likely incorporate it there, using a shared multiplayer library we're developing. But there hasn't been the kind of demand for multiplayer that would urge us to focus on that at the expense of features that users have been really looking for." (Again from the same article above.)

So, for whatever it's worth, what all of this boils down to is this. Stardock is one of only a small handful of developers (I can count them on one hand) that I routinely tell friends and acquaintances that they can trust. That isn't a word I use much anymore when it comes to developers, and it isn't for personal reasons, but because of business practices and policies totally contrary to the spirit in which companies like Stardock conduct themselves. So, for whatever it's worth: Thank-you, Stardock. And please keep it up. In my humble opinion, it is the biggest, most important investment you can make in your future affairs.
20,001 views 16 replies
Reply #1 Top
Thanks for taking the time to write this out.  Stardock is a good company filled with good people that make good products.  Lucky us!
Reply #2 Top
As critical as I have been of some of the core features of this game, the bottom line is this is indeed an extremely high quality game and the company and its core values are dead on where they need to be to produce the best possible games. I will probably buy everything this company makes from now until they change their policy or I check out. It's just so incredibly rare you find a company like this with both the ideals AND the products to prove them out.
Reply #3 Top
I'm sure there are already too many "dev love" threads around here


this is true, but few of them are so well written and thought-out.
Reply #4 Top
They deserve those threads. I think GCII is proof that a good game+ good service = great sales and future sales. Game Companies could learn from Stardock.
Reply #5 Top
I couldn't agree more, point by point, with the OP. There's a reason I preordered TA the day I found out about it.
Reply #6 Top
I would also like to echo your sentiments. Here here Vamphaery for your acknowledgement and Stardock for all of your continuing fine work.

- Wyndstar
Reply #7 Top
So, for whatever it's worth, what all of this boils down to is this. Stardock is one of only a small handful of developers (I can count them on one hand) that I routinely tell friends and acquaintances that they can trust.


i'd be very interested to hear what other developers you'd recommend, and what notable games they've got going presently.
Reply #8 Top
Well spoken, Vamphaery. Stardock has earned my respect as well as my continuing support. Here I thought that GC was pretty much done, when I learn that there are at least two more updates on the way, as well as an expansion pack. I'm not much of a fantasy gamer, but I am definitely going to buy their next game, if for no other reason than the fact that they have earned my trust.
Reply #9 Top

So, for whatever it's worth, what all of this boils down to is this. Stardock is one of only a small handful of developers (I can count them on one hand) that I routinely tell friends and acquaintances that they can trust.


i'd be very interested to hear what other developers you'd recommend, and what notable games they've got going presently.


Me too, actually. There was a day I would have counted Paradox in that group, but not lately. As it stands, I can't think of one other than Stardock.
Reply #10 Top
Yeah, the whole EU3 debacle made me lose some faith in Paradox. They're still better then most, but not as SD's level.

I just get mad sometimes that other companies refuse to act like SD.

I'm waiting for 1.7 before pre-ordering, to see if some things got fixed/changed, like espionage.

Reply #11 Top
you Rock Stardock
Reply #12 Top
Yeah the rest of the companies out there just tend to continue to push product and push product and effectively require you to pay their rent. The difference here is that the content we get is in fact quite radical in nature, well tested, and complete. I mean the new expansion is basically giving us a whole new game to play, not many companies expand their games THAT much and for what amounts to very low cost. Ultimately we the consumers win in this situation and we really can't complain at this point.
Reply #13 Top
Me too, actually. There was a day I would have counted Paradox in that group, but not lately. As it stands, I can't think of one other than Stardock.


well since there's no reply yet...

i'd count Blizzard. that's the only one i can think of - on the PC anyway. i'm sure (at least, i hope) there are others, but i've never been a prolific PC gamer. but outside the PC, Square has been a great game developer for me since i picked up my first controller.
Reply #14 Top
Aye. Stardock is definitly my most trusted game developer right now. I wouldn't be giving Sins of a Solar Empire such a close look if they weren't involved.
Reply #15 Top
Aye. Stardock is definitly my most trusted game developer right now. I wouldn't be giving Sins of a Solar Empire such a close look if they weren't involved.


Recalling that Stardock is not acting so much as developer on Sins, but rather more producer / distributor, with some development consultancy.

drrider
Reply #16 Top
I'm a bit hesitant to list my very brief list of other "trusted" developers, firstly because they aren't so much "trusted" as they are consistent with my own very personal and subjective standards, and secondly because no matter what company I list someone somewhere is going to take issue with them

With that in mind, I should preface this by saying that when I say I trust Stardock, I mean to say that I trust them across the board based on the points in my original post. When I say I "trust" these other developers, I mean that they have consistently produced games that meet with my personal criteria for enjoyable, immersive games. They have let me down in other ways, however, particularly when it comes to stability and public relations. Stardock has never let me down in that regard to date.

With that out of the way, the only two other companies I would even think about using the word trust in the same sentence with (again, just for me personally, and not in all respects,) are Bioware and Bethsoft. I know the latter in particular will incite cries of "what are you smoking?" from some, but that's when you should scan above for the statement that: "They have let me down in other ways, however, particularly when it comes to stability and public relations. Stardock has never let me down in that regard to date."

I trust Bioware at least enough to continue producing RPGs with plots and NPCs that I personally find enjoyable and even moving, and I am just one of those people who really happens to take to their games' interfaces and play styles. They just work for me. They don't for everyone, and as I said, they have disappointed me in other ways. Nonetheless, I have never played a single Bioware game that I didn't enjoy immensely, and replay at least a half a dozen times.

Bethsoft is even more of a mixed bag. I was terrified after Morrowind's cross-platform success that their next TES title would be severely compromised for the sake of simplification and graphics. To a certain degree, it can be argued that this is precisely what happened. Nonetheless, the draw of TES for me personally is the enormity and freedom of exploration. There just aren't any other games that allow me to do what those games do, whether they let me do everything I wish they did or not. For that reason, I at least trust Bethsoft to produce large worlds in which the player is allowed to explore freely and in an open-ended fashion. They have let me down in other ways, of course, both in the game, and outside it. In particular, I am somewhat critical of their public relations and of course, their legendary stability issues, however I have to temper that by thinking about the size and complexity of the game.

So, in conclusion, those are the only other two companies who I can even compare to Stardock in terms of the word "trust," but we're still talking about completely different leagues in my personal opinion and based on personal experience. I will buy any RPG Bioware makes, short of purely action RPG. I will buy any TES games Bethsoft makes, though I may wait a few months for initial patches and tweaks (a suggestion I make for anyone considering future TES titles.) That's as far as that "trust" goes, however.

Stardock has impressed upon me something more than just an expectation of good games. They strike me as individuals I can place my faith in across the board, from customer service, to player feedback response, to software support, to sheer spirit. That may sound lame, but I really get the feeling that Stardock actually wants to treat its customers with respect. That's a different, and more profound sort of trust that good games alone just can't buy in my opinion.