Game Crashes, Doesn't Respond

from GalCiv2 Forums
Hi all, having a bit of a problem here... Game freezes suddenly midplay- initially the screen goes dark except for the cursor and a small square around it... Upon reloading the savegame, the game crashes and gives the standard "apologies for the inconvenience" message...

Here's the debug log:


Debug Message: Version v1.0 last updated on: Mon Feb 6 12:52:05 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 8/16/2007, 13:29:31
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: PC
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dimension 4700
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Physical Memory: 510MB RAM
Page File: 290MB used, 4276MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON Radeon X300/X550/X1050 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Graphics Processor (0x5B60)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5B60&SUBSYS_03021002&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Dell 1704FPT (Analog)
Monitor Max Resolution: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6715
Driver Date: 7/28/2007 04:30:45
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_266E&SUBSYS_01811028&REV_03
Manufacturer ID: 1
Product ID: 100
Driver Name: smwdm.sys
Provider: Analog Devices
Driver Version: 5.12.0001.4060
Driver Date: 4/9/2004 13:41:30
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1280 x 960
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON Radeon X300/X550/X1050 Series
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 b25e6250
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\User\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Documents and Settings\User\My Documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\User\My Documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\User\My Documents\My Games\GalCiv2\Mods\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\User\My Documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\User\My Documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\User\My Documents\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading
Debug Message: Updating ZOC.


many thanks for any help on this xD
1,881 views 4 replies
Reply #1 from GalCiv2 Forums Top
Debug Message: Version v1.0 last updated on: Mon Feb 6 12:52:05 2006


1.0 is seriously out of date. Install StarDock Central and update to 1.5 (for Dread Lords).
Reply #2 from GalCiv2 Forums Top
Additionally, you should run the game at the same resolution as your desktop (1280x1024). Problems occur on some systems when you try running the game fullscreen at a lower resolution.
Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #4 from GalCiv2 Forums Top
In addition to all the above:

"Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Physical Memory: 510MB RAM
Page File: 290MB used, 4276MB available"

Your machine uses an Intel P4 chip with Hyper-Threading technology enabled in the BIOS.
Your set-up does not conform with the recommended settings for this configuration.

You should consider:

a) Reducing the amount of 'Virtual Memory' to the size recommended (1.5 times the physical memory)

b) Installing more physical RAM

c) Moving your pagefile from your C:/ Drive to one that is not accessed as part of the main operation of your PC. (Buying a small hard drive just for virtual memory will increase your performance significantly.)

d) disabling the Duo-Core in the BIOS set-up

Please remember that all duo-core technology (Original P4 HT and the current Pentium D based duo-core,) are still only a single processor. Having such a huge disparity between the physical memory available to this processor and the virtual memory it has at its disposal will hinder your performance not help it.

In summary, buy more RAM.