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mambaman
mambaman
Join Date 03/2006
+19

Heightmaps Installation Error

June 20, 2007 5:06:49 AM from GalCiv II ForumsGalCiv II Forums
Tried it twice and this was the message both times guys:


-- [Application] ----------------------------------------------------
Name: Stardock Central
Path: C:\Program Files\Stardock\SDCentral
Version: 2.45.462, build: 150

-- [System Information] ---------------------------------------------
Platform: Microsoft Windows Windows XP, 5.1.2600 Service Pack 2
System Dir: C:\WINDOWS\system32
Time / Date: 09:42:17 -- Wednesday, June 20, 2007

-- [Installing] -----------------------------------------------------
Server: http://sdc1.stardock.com
Server Dir: public
Network Id: drengin
Name: Heightmaps for Galactic Civilizations II
App Id: gc2
Installed: False
Version: 1.59.014
Type: production
Reg Key: GalCiv2
Install Dir: C:\Program Files\Stardock\TotalGaming\GalCiv2
Exe:
Last Updated: 06/19/2007

-- [Account] --------------------------------------------------------
First Name: Ben
Last Name: Amponsah
Email: benamponsah68@hotmail.com

-- [Installation] ---------------------------------------------------
Download: C:\Program Files\Stardock\SDCentral\data\public\gc2\production\gc2_heightmaps.xml 1
Load: C:\Program Files\Stardock\SDCentral\data\public\gc2\production\gc2_heightmaps.xml 1
Download: C:\Program Files\Stardock\SDCentral\temp\gc2_heightmaps.sdc 0 | Validation Failed
Download: ef49d1a6091ef30b011cc258901a47a7 | 17b1f23fe7997288042be6241f816bd8 | 262628102
Download: C:\Program Files\Stardock\SDCentral\temp\gc2_heightmaps.sdc 0 | Validation Failed
Download: ef49d1a6091ef30b011cc258901a47a7 | 17b1f23fe7997288042be6241f816bd8 | 262628102
Download: C:\Program Files\Stardock\SDCentral\temp\gc2_heightmaps.sdc 0 | Validation Failed
Download: ef49d1a6091ef30b011cc258901a47a7 | 17b1f23fe7997288042be6241f816bd8 | 262628102
Result: Installation failed (32)
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mambaman
Shabitz
Join Date 05/2007
0
Reply #1 June 20, 2007 8:08:24 AM
from GalCiv II ForumsGalCiv II Forums
I was getting this too until I turned off Auto-archive on application update. Then it downloaded correctly - Shabitz
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mambaman
kryo
Join Date 05/2003
+458 moderator
Reply #2 June 20, 2007 10:04:19 AM
from GalCiv II ForumsGalCiv II Forums
Please contact support@stardock.com with your error log. You should receive an automated response shortly after you send the mail with your ticket number; if you don't, check your spam/bulk folders.

If you can't email support or get no response at all, you can submit a ticket directly through this page. Just click next, then fill out the form and submit it (no need to log in or register there).
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mambaman
Melpol
Join Date 06/2007
0
Reply #3 June 20, 2007 2:58:38 PM
from GalCiv II ForumsGalCiv II Forums
https://forums.stardock.com/?aid=155599#1238776

OMG Kryo
We all got that problem. I bought game yesterday and cant download this file too. Still validation error. So pls dont tell about support mail in each topic but check this file ASAP
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mambaman
highlander
Join Date 01/2007
+64
Reply #4 June 25, 2007 4:43:17 PM
from GalCiv II ForumsGalCiv II Forums
If you can't complete the download of the Heightmaps;

Please try the following from within Stardock Central:

-Go to Tools->Settings
-Click the Internet section
-Click the "Refresh XML Data" button

Run this program: http://sd.stardock.com/mike/apps/clear_cache_sdc.bat

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