CAN'T DOWNLOAD HEIGHTMAPS OFF STARDOCK

When downloading off Stardock the gc2_heightmaps.sdc it just keeps repeating. Its gets to 100%, starts to Validate then starts over a 1%. I've restarted my PC, and still the same thing. It downloaded the other patches with no problems.

Using XP.......
7,559 views 14 replies
Reply #1 Top
Now I got this message


-- [Application] ----------------------------------------------------
Name: Stardock Central
Path: C:\Program Files\Stardock\SDCentral
Version: 2.45.462, build: 150

-- [System Information] ---------------------------------------------
Platform: Microsoft Windows Windows XP, 5.1.2600 Service Pack 2
Display: NVIDIA GeForce Go 7600
Driver Version: 8.6.0.2
System Dir: C:\WINDOWS\system32
Time / Date: 01:41:49 -- Wednesday, June 20, 2007

-- [Installing] -----------------------------------------------------
Server: http://sdc1.stardock.com
Server Dir: public
Network Id: drengin
Name: Heightmaps for Galactic Civilizations II
App Id: gc2
Installed: False
Version: 1.59.014
Type: production
Reg Key: GalCiv2
Install Dir: C:\Program Files\Stardock\TotalGaming\GalCiv2
Exe:
Last Updated: 06/19/2007


-- [Installation] ---------------------------------------------------
Download: C:\Program Files\Stardock\SDCentral\data\public\gc2\production\gc2_heightmaps.xml 1
Load: C:\Program Files\Stardock\SDCentral\data\public\gc2\production\gc2_heightmaps.xml 1
Download: C:\DOCUME~1\PLASMA~1\LOCALS~1\Temp\sdcentral\gc2_heightmaps.sdc 0 | Validation Failed
Download: ef49d1a6091ef30b011cc258901a47a7 | 17b1f23fe7997288042be6241f816bd8 | 262628102
Download: C:\DOCUME~1\PLASMA~1\LOCALS~1\Temp\sdcentral\gc2_heightmaps.sdc 0 | Validation Failed
Download: ef49d1a6091ef30b011cc258901a47a7 | 17b1f23fe7997288042be6241f816bd8 | 262628102
Download: C:\DOCUME~1\PLASMA~1\LOCALS~1\Temp\sdcentral\gc2_heightmaps.sdc 0 | Validation Failed
Download: ef49d1a6091ef30b011cc258901a47a7 | 17b1f23fe7997288042be6241f816bd8 | 262628102
Result: Installation failed (32)
Reply #2 Top
yup I've had exactly the same problem except with me it went straight to the error message!!

what's happening Stardock?  
Reply #3 Top
Please contact [email protected] with your error log. You should receive an automated response shortly after you send the mail with your ticket number; if you don't, check your spam/bulk folders.

If you can't email support or get no response at all, you can submit a ticket directly through this page. Just click next, then fill out the form and submit it (no need to log in or register there).
Reply #4 Top
https://forums.stardock.com/?aid=155599#1238776

OMG Kryo
We all got that problem. I bought game yesterday and cant download this file too. Still validation error. So pls dont tell about support mail in each topic but check this file ASAP
Reply #5 Top
Yes. Everyone is having this problem, and the error log is exactly as posted in this thread. Support does not need to have us all repeat exactly the same thing - all they have to do is attempt to download heightmaps themselves.

Reply #6 Top
I bought digital download because will play fast Fast lol. I lost 2 days for multi heightmap download and probably next 3-4 for support communication. OMG
Reply #7 Top
You shouldn't need the heightmaps to play. You'd need to download them to get them in any case to get the latest version (not even sure if the original version of heightmaps shipped in the packaged version anyway).
Reply #8 Top
bought digital download because will play fast Fast lol. I lost 2 days for multi heightmap download and probably next 3-4 for support communication. OMG


As Simalot said, the heightmaps are completely optional. All you need is the 'core' download with no sub-modules at all to play DL, and the core download + DA to play DA. The Multimedia, Movies, Tutorials, and Heightmaps packs are not needed to play. The heightmaps are not even really something you'll notice in-game at all aside from some improvement in load times.
Reply #9 Top
Thanks for your answers. Now I understand that its optional but of course if heightmaps really optimize performance of the planetary graphics i will download it too. May you check this file or show any other download link (if possible) pls?
Reply #10 Top
It is only available on SDC, but the problem is being worked on.
Reply #11 Top
It's is bad enough that Gal Civ II has bug after bug now we have to deal with non stop bugs with Stardock. This is ridiculous. What's next? Are you going to have another website for us to download software updates for Stardock? Why not have just an update button like every other software develpoer in the world right on the opening screen? Looks like its just so we can view other buggy software you sell..
Reply #13 Top
It should be fixed now.
Reply #14 Top
If you can't complete the download of the Heightmaps;

Please try the following from within Stardock Central:

-Go to Tools->Settings
-Click the Internet section
-Click the "Refresh XML Data" button

Run this program: http://sd.stardock.com/mike/apps/clear_cache_sdc.bat