DA crashes in Govenors Screen

from GalCiv2 Forums
When I go to the Governors screen and click on Starship Rally Point the game locks up. The other buttons on this screen seem to still function. Thoughts?

Thanks,
Daniel


Debug Message: Version v1.6 beta 4 Dark Avatar last updated on: Thu May 17 16:44:56 2007
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/20/2007, 11:40:48
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: HP-PAVILION
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: RC666AA-ABA a1654n
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs)
Physical Memory: 2046MB RAM
Page File: 338MB used, 3599MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 7500 LE
Manufacturer: NVIDIA
Chip Type: GeForce 7500 LE
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_01DD&SUBSYS_034B1043&REV_A1
Display Memory: 512.0 MB
Current Display Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: LG L204WT(Analog)
Monitor Max Resolution: 1680,1050
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9132
Driver Date: 6/20/2006 18:06:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek HD Audio rear output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_103C2A36&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5268
Driver Date: 6/14/2006 12:04:12
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 7500 LE
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 6f44cd60
Debug Message: Initializing sound card.
Debug Message: initailizing bink
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Debug Message: Create setup screens.
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Debug Message: Clear influence.
Debug Message: Clear up laws.
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Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Popup Manager Update: Updating window with ID=0
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Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
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Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
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Debug Message: Popup Manager Update: Updating window with ID=1
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Debug Message: Killing threads.
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Debug Message: Killing rallypoints.
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Debug Message: Clearing Turn Event Log
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Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
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Debug Message: Killing ship styles:
Debug Message: Loading TechDefs
Debug Message: Max num techs: 273
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Debug Message: Can't find ship type Fleet in definitions
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Debug Message: Can't find ship type Fleet in definitions
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Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
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Debug Message: Can't find ship type Fleet in definitions
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Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
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Debug Message: Can't find ship type Fleet in definitions
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Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
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Debug Message: Loading Turn Event Log
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Debug Message: Loading ENDGALAXYDATA
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Debug Message: UIBeginGame called with g_ulLocalPlayerID = 8
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Debug Message: Destroying ship Constructor 1 1955. Orbiting: 0
Debug Message: ***Attacker Altarian Resistance has courage bonus 0
***Defender Yor Collective has courage bonus 0.
Debug Message: Destroying ship Escort M1-11 726. Orbiting: 0
Debug Message: Destroying ship Escort M1-11 730. Orbiting: 0
Debug Message: Destroying ship Altarian Fleet 67. Orbiting: 0
Debug Message: Destroying ship Scout Ship M0-1 151. Orbiting: 0
Debug Message: Random Event: Begin
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Debug Message: AI: Drath Legion blackmailed Yor Collective. But they were too poor to pay so relations have deteriorated!
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Debug Message: AI: Terran Alliance blackmailed Dominion of Korx for $ 107!
Debug Message: Akilians (13): Researching: Shields III
Debug Message: BuildShip: Cannot build ship type 13-Freighter M3-6 at Akilians II - No open slots
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Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GC2DarkAvatar\Dark Avatar\*.sav
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Debug Message: Num Sectors Across: 18
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Debug Message: Game Screen: Setting mode to 5
Debug Message: CampaignVictoryWnd: Cannot find OBJID Campaign_Status_Title
2,776 views 4 replies
Reply #1 from GalCiv2 Forums Top
Please install 'SmartException' from the free stuff section in Stardock Central. Make sure that SE is running and start your game as normal. If the game crashes it will generate an exception report that can be emailed to [email protected].

Include with the email a description of what you were doing at the time, how to reproduce the crash if possible, a zipped save if applicable when you send an SE log to gc2bugs, and the appropriate debug.err file for DL or DA. The devs cannot help if you do not provide these details!

If SE does not automatically pop up and prompt you to send the report when the game crashes, you can find it at C:\Program Files\Stardock\SmartException (it will be the newest file with a .CRA extension).
Reply #2 from GalCiv2 Forums Top
I did as you asked. I downloaded SE and made sure it was running. I started the game as per normal. After the game loads, I click on civilization manager... click on the governors tab... then I click on starship rally points and the game locks up. I can click on any other tab within the governors screen and things behave as they should, but when I click on the starship rally point tab it highlights and whatever I had click on previously also remains highlighted. The music continues to play, but the game is frozen. I have to control/alt/delete to exit (alt/tab doesn't work) and occansionally I have to power down because control/alt/delete doesn't work either.

Further, SE doesn't notify me, so I look in program files\stardock\smartexception and there is no file with a CRA extension.

Not sure what I should do next.

Thanks, Daniel
The Political Machine 2024
Reply #3 from GalCiv2 Forums Top
In that case, just contact [email protected] with your debug.err and description of the issue and how to make it happen. If it occurs for the devs as well then they may still be able to investigate it.
Reply #4 from GalCiv2 Forums Top
The exact same thing happens to me. I'm sending a debug.err file, too, in case it helps.