Game Crashes On Boot - SIS Chipset

Could be something running in the background preventing the game starting up.

Also, if you're running from a limited user account try running it from the admin account and see if it still has problems

I tried shutting down everything in my system tray... here is a list of running tasks.

Still no luck...

Also, in an admin account (have full rights)

Lancelot


Image Name PID Session Name Session# Mem Usage
========================= ====== ================ ======== ============
System Idle Process 0 Console 0 28 K
System 4 Console 0 236 K
SMSS.EXE 1248 Console 0 400 K
CSRSS.EXE 1400 Console 0 3,964 K
WINLOGON.EXE 1424 Console 0 720 K
SERVICES.EXE 1468 Console 0 4,368 K
LSASS.EXE 1480 Console 0 1,532 K
SVCHOST.EXE 1636 Console 0 5,220 K
SVCHOST.EXE 1680 Console 0 5,180 K
SVCHOST.EXE 1872 Console 0 27,828 K
SVCHOST.EXE 1920 Console 0 3,608 K
SVCHOST.EXE 260 Console 0 4,520 K
SPOOLSV.EXE 652 Console 0 6,396 K
anbmServ.exe 1228 Console 0 5,304 K
AVGAMSVR.EXE 1396 Console 0 488 K
AVGUPSVC.EXE 1600 Console 0 1,188 K
SVCHOST.EXE 1612 Console 0 3,400 K
PSIService.exe 1808 Console 0 2,876 K
WDFMGR.EXE 2004 Console 0 1,884 K
SpySweeper.exe 156 Console 0 1,512 K
ALG.EXE 1064 Console 0 3,612 K
EXPLORER.EXE 1908 Console 0 11,028 K
SynTPLpr.exe 936 Console 0 2,516 K
SynTPEnh.exe 952 Console 0 4,884 K
SOUNDMAN.EXE 956 Console 0 2,676 K
AGRSMMSG.EXE 968 Console 0 2,420 K
RUNDLL32.EXE 976 Console 0 3,344 K
JUSCHED.EXE 1016 Console 0 2,376 K
StatusClient.exe 756 Console 0 3,720 K
CAPing.exe 1300 Console 0 3,264 K
iTunesHelper.exe 1364 Console 0 3,844 K
RUNDLL32.EXE 1784 Console 0 3,140 K
WCESCOMM.EXE 632 Console 0 4,908 K
SmartEx.exe 2060 Console 0 480 K
SISTRAY.EXE 2108 Console 0 3,240 K
RAPIMGR.EXE 2152 Console 0 4,844 K
iPodService.exe 2376 Console 0 4,012 K
JAVAW.EXE 2620 Console 0 18,844 K
Monitor.exe 2952 Console 0 8,300 K
FIREFOX.EXE 3448 Console 0 33,012 K
taskmgr.exe 3756 Console 0 1,764 K
CMD.EXE 332 Console 0 2,740 K
TASKLIST.EXE 4080 Console 0 4,428 K
WMIPRVSE.EXE 3636 Console 0 5,792 K

Lancelot, have you tried running the game directly from the .exe file?

Open Windows Explorer and navigate to
C:\Program Files\Stardock\TotalGaming\GalCiv2
Double-click GalCiv2.exe

You may be having trouble with only the launcher program, since that is usually the only time a debug.err will not be created.

If that works you can create a shortcut on the desktop for the exe file.

Thank you that fixed it! I realy appreciate your help!

Lancelot

You're welcome. Although that did not really fix the problem, it just bypassed it.

Hi Guys,

I've the exact same problem...just bought the game. I've a Dell Dimension 5150, 2.9Ghz P4, 1g of Ram and a radeon x600 256Mb card. Any thoughts anybody as the fix outlined above doesn't work for me.......

iggyolive, please post the contents of your debug.err file into a reply.
It can be found in C:\Program Files\Stardock\TotalGaming\GalCiv2 (\DarkAvatar if you are playing DA).
You can open it with Notepad, then select all the text, copy and paste into the reply box.

Debug Message: Version v1.0 last updated on: Mon Feb 6 12:52:05 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/15/2007, 22:38:00
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: D4CSLX1J
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp.050622-1524)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DM051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Physical Memory: 1022MB RAM
Page File: 249MB used, 2210MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON X600 256MB HyperMemory
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON X600 (0x5B62)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5B62&SUBSYS_06021002&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1024 x 768 (16 bit) (60Hz)
Monitor Name: Dell M991
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6561
Driver Date: 8/4/2005 04:10:38
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801AB&REV_1032
Manufacturer ID: 1
Product ID: 100
Driver Name: sthda.sys
Provider: SigmaTel
Driver Version: 5.10.4823.0000
Driver Date: 11/16/2005 21:36:00
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON X600 256MB HyperMemory
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 16 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 b25f73c0
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.

Hi Moosetek,
Thanks for your attention. If above makes sense to you perhaps you know whats wrong?

Thanks Again

Change your desktop to 32bit color.

You should also register and update the game. Many gameplay enhancements and bug fixes have been made since release.

Thanks Avatar, worked right away. I've registered so I'll download whatever fixes are avaialbe.
Many thanks again