fatal crash error

from GalCiv2 Forums
hi, i have the gal civ 2 gold edition demo and i am having fatal crashes which require me 2 reboot the computer. basically when i start my game it crashes and the screen goes blue.
here is the debug report (is that what its called?)


Debug Message: Version v1.50x3 GalCiv2 Gold Demo last updated on: Mon Mar 12 18:37:34 2007
Debug Message: Can't find TGN or GalCiv2 serial number.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/13/2007, 12:24:41
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: LAKEFAMILY
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dimension 5100
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A01
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Physical Memory: 2046MB RAM
Page File: 596MB used, 3342MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON X600 Series
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON X600 (0x5B62)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5B62&SUBSYS_06021002&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6660
Driver Date: 12/17/2006 03:50:46
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Audigy 2 ZS Audio [C880]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.1164
Driver Date: 12/8/2005 12:55:46
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON X600 Series
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 b25ed780
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GC2GoldDemo\Gfx\Tutorials\*.bik
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask Gfx\Tutorials\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\Martin\My Documents\My Games\GC2GoldDemo\Gfx\Movies\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\Martin\My Documents\My Games\GC2GoldDemo\sfx\*.wav
Debug Message: No files found matching mask C:\Documents and Settings\Martin\My Documents\My Games\GC2GoldDemo\Music\*.mp3
Debug Message: No files found matching mask C:\Documents and Settings\Martin\My Documents\My Games\GC2GoldDemo\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Popup Manager Update: Updating window with ID=0
Debug Message: Popup Manager Update: Unhiding FullscreenBink
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GC2GoldDemo./Data/\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GC2GoldDemo./Data/English/\*.xml
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: No files found matching mask C:\Documents and Settings\Martin\My Documents\My Games\GC2GoldDemo\ships\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Martin\My Documents\My Games\GC2GoldDemo\shiptemplates\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Martin\My Documents\My Games\GC2GoldDemo\ShipStyles\*.xml
Debug Message: No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask Gfx\Planets\C0*.png
Debug Message: No files found matching mask gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Documents and Settings\Martin\My Documents\My Games\GC2GoldDemo\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GC2GoldDemo./Data/English/Tutorials/*.xml
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: Popup Manager Update: Updating window with ID=2
Debug Message: Popup Manager Update: Unhiding DemoWnd
Debug Message: Popup Manager Update: Updating window with ID=1
Debug Message: GalaxyWnd: Cannot find OBJID Scenaro_MoreDetails_FText
Debug Message: GalaxyWnd: Cannot find OBJID Scenaro_Details_FormattedText
Debug Message: Popup Manager Update: Updating window with ID=10
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Popup Manager Update: Updating window with ID=10
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Popup Manager Update: Updating window with ID=10
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Popup Manager Update: Updating window with ID=10
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Popup Manager Update: Updating window with ID=10
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Popup Manager Update: Updating window with ID=10
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Popup Manager Update: Updating window with ID=10
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: CustomPersonalityWnd: Cannot find OBJID Personality_Special_Title
Debug Message: CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Spinner_Back
Debug Message: CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Title
*DEBUG ERROR: ***CustomShipStyleWnd: Unknown edit field ShipList_List_Entry type: CustomListEntry ***
*DEBUG ERROR: ***CustomShipStyleWnd: Unknown edit field ShipList_Avalible_List_Entry type: CustomListEntry ***
Debug Message: WARNING: GetShipStylePrefix called for civ and civ has no ship style
Debug Message: LoadHardpointsFromPrefsFile failed to load ship config file: ./Data/ShipCfg/\(null)_ColonyShip.shipcfg
Debug Message: Creating Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing asteroid fields.
Debug Message: Killing asteroid field mining bases.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Galaxy Size Set: 5 x 5
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 0.
Debug Message: Creating Random Map... Planets
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 179
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Creating Random Map... Asteroid Fields
Debug Message: Setting Game Options
Debug Message: Creating Civs
Debug Message: Terran Alliance: Intellence -> 30
Debug Message: Altarian Resistance: Intellence -> 30
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Distributing bonuses on planets...
Debug Message: Creating ships...
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: Could not find ship config: S2_PirateShip.shipcfg. This core ship will not be available for style Altarian Resistance Style.
Debug Message: Could not find ship config: S3_PirateShip.shipcfg. This core ship will not be available for style Arcean Empire Style.
Debug Message: Could not find ship config: S6_PirateShip.shipcfg. This core ship will not be available for style Dominion of Korx Style.
Debug Message: Could not find ship config: S7_PirateShip.shipcfg. This core ship will not be available for style Drath Legion Style.
Debug Message: Could not find ship config: S13_PirateShip.shipcfg. This core ship will not be available for style Dread Lords Style.
Debug Message: Could not find ship config: S1_PirateShip.shipcfg. This core ship will not be available for style Drengin Empire Style.
Debug Message: Could not find ship config: S9_PirateShip.shipcfg. This core ship will not be available for style Iconian Refuge Style.
Debug Message: Could not find ship config: S10_PirateShip.shipcfg. This core ship will not be available for style Korath Clan Style.
Debug Message: Could not find ship config: S11_PirateShip.shipcfg. This core ship will not be available for style Krynn Consulate Style.
Debug Message: Could not find ship config: Pirate_PirateShip.shipcfg. This core ship will not be available for style Pirate Style.
Debug Message: Could not find ship config: S0_PirateShip.shipcfg. This core ship will not be available for style Terran Alliance Style.
Debug Message: Could not find ship config: S8_PirateShip.shipcfg. This core ship will not be available for style Thalan Empire Style.
Debug Message: Could not find ship config: S4_PirateShip.shipcfg. This core ship will not be available for style Torian Confederation Style.
Debug Message: Could not find ship config: S5_PirateShip.shipcfg. This core ship will not be available for style Yor Collective Style.
Debug Message: Could not find ship config: S2_Starbase.shipcfg. This core ship will not be available for style Altarian Resistance Style.
Debug Message: Could not find ship config: S3_Starbase.shipcfg. This core ship will not be available for style Arcean Empire Style.
Debug Message: Could not find ship config: S6_Starbase.shipcfg. This core ship will not be available for style Dominion of Korx Style.
Debug Message: Could not find ship config: S7_Starbase.shipcfg. This core ship will not be available for style Drath Legion Style.
Debug Message: Could not find ship config: S13_Starbase.shipcfg. This core ship will not be available for style Dread Lords Style.
Debug Message: Could not find ship config: S1_Starbase.shipcfg. This core ship will not be available for style Drengin Empire Style.
Debug Message: Could not find ship config: S9_Starbase.shipcfg. This core ship will not be available for style Iconian Refuge Style.
Debug Message: Could not find ship config: S10_Starbase.shipcfg. This core ship will not be available for style Korath Clan Style.
Debug Message: Could not find ship config: S11_Starbase.shipcfg. This core ship will not be available for style Krynn Consulate Style.
Debug Message: Could not find ship config: Pirate_Starbase.shipcfg. This core ship will not be available for style Pirate Style.
Debug Message: Could not find ship config: S0_Starbase.shipcfg. This core ship will not be available for style Terran Alliance Style.
Debug Message: Could not find ship config: S8_Starbase.shipcfg. This core ship will not be available for style Thalan Empire Style.
Debug Message: Could not find ship config: S4_Starbase.shipcfg. This core ship will not be available for style Torian Confederation Style.
Debug Message: Could not find ship config: S5_Starbase.shipcfg. This core ship will not be available for style Yor Collective Style.

please help me
3,233 views 13 replies
Reply #1 from GalCiv2 Forums Top
tell me the features your computer has. example:
windows XP
dual core
256 graphics card
etc...
Reply #2 from GalCiv2 Forums Top
LostHero - he posted his debug info...
Ashes of the Singularity II
Reply #3 from GalCiv2 Forums Top
it says at the top of the bug report but anyway :

windows xp home edition (os)
dell 5100 dimension (computer)
ati radeon x600 256,b (graphics)
intel pentium 4 cpu 2.00 ghz (proccessor)
and 2GB of ram

if you need anything elese just ask
Reply #4 from GalCiv2 Forums Top
only 2 thing come to mind.

a) Game fault, the game was corupted when it was installed and you might need to reinstall it.

b) a similar thing happened to me exept it affected my screen, i dont know why it didn't go on but it annoyed me. i got a new computer and it's running fine now. if this is the case then there is now way i can help you.
Reply #5 from GalCiv2 Forums Top
Sergiedel, is the normal BSOD with all the text or is it simply a solid blue screen?
If it's a BSOD you should be able to determine the faulting module or driver.
Reply #6 from GalCiv2 Forums Top
to you have 'spybot: search and destroy' virus protection program?
Reply #7 from GalCiv2 Forums Top
As moosetek said, if there is text on the blue screen, it should give some indication of the issue. BSODs are typically a result of a driver or hardware problem, not the software.
Reply #8 from GalCiv2 Forums Top
well it is actually a solid blue screen, with a contant buzzing sound, but i do have norton antivirus if that helps
Reply #9 from GalCiv2 Forums Top
hey, ive deleted then reinstalled the game and it works fine, however that crash error is now happening on another game. ????  so chances are its do do with my computer, although this has never happened be4
Reply #10 from GalCiv2 Forums Top
Try reinstalling that game as well.

You're right, it could be hardware going south. It could also be a file version conflict that crept in somewhere.
Reply #11 from GalCiv2 Forums Top
you have a virus protector so it's not a virus

you have very good software so it's not a fault

what game is it affecting now?
Reply #12 from GalCiv2 Forums Top
its affecting lord of the rings battle for middle earth 2 but it worked after the bug happened on that
Reply #13 from GalCiv2 Forums Top
i dont get it??????????????????????
i agree with moosetek13 reinstall the game, exept when you've unistalled it go to the search option and search for all files related to the game and delete them.(careful though! you dont want to delete nessecary files. AKA windows program files) the install it again. it worked for me when i had trouble with my games.