Crashing to Desk Top

April 15, 2007 8:26 AM from

Keep getting the following error after playing a game for awhile. Had no problems until the last patch:

2,198 views 3 replies

Reply #1 April 15, 2007 10:54 AM from

GalCiv2 Forums Top

Yes.

Mine to.

And to download patches we get to go through a pain in the butt sign up process through this website. Thanks Stardock.

If you are going to make your customers beta test your product, at least make it easy to get the damn patch.

Reply #2 April 15, 2007 12:35 PM from

GalCiv2 Forums Top

Please install 'SmartException' from the free stuff section in Stardock Central. Make sure that SE is running and start your game as normal. If the game crashes it will generate an exception report that can be emailed to [email protected].

Include with the email a description of what you were doing at the time, how to reproduce the crash if possible, and a zipped save if applicable when you send an SE log to gc2bugs. The devs cannot help if you do not provide these details!

If SE does not automatically pop up and prompt you to send the report when the game crashes, you can find it at C:\Program Files\Stardock\SmartException (it will be the newest file with a .CRA extension).

Reply #3 April 16, 2007 2:40 PM from

Stardock Forums Top

Sent in all the information you requested.

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