Items under GalCiv2 in SDC say "Purchase" when computer is offline

I've been able to replicate this behavior on three different PCs, but support is having no luck getting it to occur, so I thought I'd take it to the forums and see if anyone else can.

When I'm connected to the Internet, Stardock Central behaves exactly as expected.

But I've noticed that when my PCs are not connected to the Internet (either when the ethernet cable is unplugged or I have disabled the NIC), all items under Galciv2 in SDC (tutorials, movies, multimedia, DA) say "Purchase" in the Action column. This is not the case if the PC is on-line. The game still does run, however (as long as I try to run it from the Start menu), so it is properly activated.

Interestingly enough, the "Purchase" button also shows up under my original Galactic Civilizations (GalCiv1) folder in SDC: next to the "Multimedia" and "PDF Manual" entries. Again, this only happens when not connected to the Internet.

Of particular note is that the "Purchase" button DOES NOT show up for the "root level" applications themselves of GalCiv1, AP, and GalCiv2. So this appears to be an unusual bug in SDC, that perhaps occurs with any/all subentries that are in the subtree underneath the "plus" sign from a main application entry.

-HM
5,052 views 3 replies
Reply #1 Top
I had the same issues the past couple of days. Yes, I can confirm that if you are working with SDC offline it will show a purchase prompt next to the games as mentioned by Hollow Man. I'm not quite sure how this is harming anything but since you asked for other confirmations, here's mine.
Reply #2 Top
Thanks. It isn't harming me either, but it is a weird bug, and I figured anything I can do to try to help Stardock identify and fix it is time well spent.

Much thanks,

-HM
Reply #3 Top
It's to be expected. Stardock Central will look at it's home database to see if your product has been registered or not. Since it can't connect to it's central computer, it has no way of verifying this, so it will act as if it's not. Besides, what's the point of even opening SDC if it's not connected to the Internet? It's sole purpose is to allow you download updates etc. If it's offline, it will do nothing at all for you.