Driver crashing?

from GalCiv2 Forums
Hi, I don't have a debug file unfortunately, I couldn't find one in either DA or DL folders.

When the game is trying to autosave, or possibly play a movie, it keeps freezing up and telling me that the driver ialmrnt.dll has stopped working, and I need to restart.

"The ialmrnt5 display driver has stopped working normally. Save your work and reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving you a chance to upload data about this failure to Microsoft."

This started happening after I updated the drivers for my onboard graphics card, which is
an intel 82845G/GL/GE/PE/GV.

I read through the troubleshooting threads and didn't see anything about.

Any help would be appreciated.
10,743 views 14 replies
Reply #1 from GalCiv2 Forums Top
Also, my driver version is 6.14.0010.4342
Reply #2 from GalCiv2 Forums Top
are you looking for the debug.err in the My Documents folders, or the Program Files folders?

For DL the folder would be C:\Program Files\Stardock\TotalGaming\GalCiv2
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Reply #3 from GalCiv2 Forums Top
Okay found it, thanks for the info ...


Debug Message: Version v1.50X Dark Avatar last updated on: Wed Feb 28 10:01:41 2007
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 3/3/2007, 18:29:15
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: D6XXK981
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 2400
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
Processor: Intel(R) Celeron(R) CPU 2.40GHz
Physical Memory: 766MB RAM
Page File: 239MB used, 1684MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Manufacturer: Intel Corporation
Chip Type: Intel(R) 82845G Graphics Controller
DAC Type: Internal
Key Device: Enum\PCI\VEN_8086&DEV_2562&SUBSYS_01601028&REV_01
Display Memory: 64.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ialmrnt5.dll
Driver Version: 6.14.0010.4342
Driver Date: 6/22/2005 00:04:48
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_01601028&REV_01
Manufacturer ID: 65535
Product ID: 65535
Driver Name: smwdm.sys
Provider: Analog Devices
Driver Version: 5.12.0001.5246
Driver Date: 1/27/2005 21:31:06
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\Gfx\Movies\*.bik
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Popup Manager Update: Updating window with ID=0
Debug Message: Popup Manager Update: Unhiding FullscreenBink
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: No files found matching mask C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\ShipStyles\*.xml
Debug Message: No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask Gfx\Planets\C0*.png
Debug Message: No files found matching mask gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\ships\*H2-6CargoHull*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\ships\*zCRVPub-08*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: Popup Manager Update: Updating window with ID=1
Debug Message: No files found matching mask C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\Dark Avatar\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\Gfx\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\ShipStyles\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\shiptemplates\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\Story Logs\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing asteroid fields.
Debug Message: Killing asteroid field mining bases.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Data Defs block size: 1008114
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: Loading TechDefs
Debug Message: Max num techs: 273
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipTemplates
Debug Message: Loading ParsedHardpoints
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading AFMBModules
Debug Message: Loading ShipStyles
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 8 x 8
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading AsteroidFields
Debug Message: Loading AFMiningBases
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Loading Turn Event Log
Debug Message: Loading Treaties
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 2
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: Could not find ship config: S2_PirateShip.shipcfg. This core ship will not be available for style Altarian Resistance Style.
Debug Message: Could not find ship config: S3_PirateShip.shipcfg. This core ship will not be available for style Arcean Empire Style.
Debug Message: Could not find ship config: S6_PirateShip.shipcfg. This core ship will not be available for style Dominion of Korx Style.
Debug Message: Could not find ship config: S7_PirateShip.shipcfg. This core ship will not be available for style Drath Legion Style.
Debug Message: Could not find ship config: S13_PirateShip.shipcfg. This core ship will not be available for style Dread Lords Style.
Debug Message: Could not find ship config: S1_PirateShip.shipcfg. This core ship will not be available for style Drengin Empire Style.
Debug Message: Could not find ship config: S9_PirateShip.shipcfg. This core ship will not be available for style Iconian Refuge Style.
Debug Message: Could not find ship config: S10_PirateShip.shipcfg. This core ship will not be available for style Korath Clan Style.
Debug Message: Could not find ship config: S11_PirateShip.shipcfg. This core ship will not be available for style Krynn Consulate Style.
Debug Message: Could not find ship config: Pirate_PirateShip.shipcfg. This core ship will not be available for style Pirate Style.
Debug Message: Could not find ship config: S0_PirateShip.shipcfg. This core ship will not be available for style Terran Alliance Style.
Debug Message: Could not find ship config: S8_PirateShip.shipcfg. This core ship will not be available for style Thalan Empire Style.
Debug Message: Could not find ship config: S4_PirateShip.shipcfg. This core ship will not be available for style Torian Confederation Style.
Debug Message: Could not find ship config: S5_PirateShip.shipcfg. This core ship will not be available for style Yor Collective Style.
Debug Message: Could not find ship config: S2_Starbase.shipcfg. This core ship will not be available for style Altarian Resistance Style.
Debug Message: Could not find ship config: S3_Starbase.shipcfg. This core ship will not be available for style Arcean Empire Style.
Debug Message: Could not find ship config: S6_Starbase.shipcfg. This core ship will not be available for style Dominion of Korx Style.
Debug Message: Could not find ship config: S7_Starbase.shipcfg. This core ship will not be available for style Drath Legion Style.
Debug Message: Could not find ship config: S13_Starbase.shipcfg. This core ship will not be available for style Dread Lords Style.
Debug Message: Could not find ship config: S1_Starbase.shipcfg. This core ship will not be available for style Drengin Empire Style.
Debug Message: Could not find ship config: S9_Starbase.shipcfg. This core ship will not be available for style Iconian Refuge Style.
Debug Message: Could not find ship config: S10_Starbase.shipcfg. This core ship will not be available for style Korath Clan Style.
Debug Message: Could not find ship config: S11_Starbase.shipcfg. This core ship will not be available for style Krynn Consulate Style.
Debug Message: Could not find ship config: Pirate_Starbase.shipcfg. This core ship will not be available for style Pirate Style.
Debug Message: Could not find ship config: S0_Starbase.shipcfg. This core ship will not be available for style Terran Alliance Style.
Debug Message: Could not find ship config: S8_Starbase.shipcfg. This core ship will not be available for style Thalan Empire Style.
Debug Message: Could not find ship config: S4_Starbase.shipcfg. This core ship will not be available for style Torian Confederation Style.
Debug Message: Could not find ship config: S5_Starbase.shipcfg. This core ship will not be available for style Yor Collective Style.
Debug Message: Popup Manager Update: Updating window with ID=18
Debug Message: Popup Manager Update: Unhiding QuarterlyWnd
Debug Message: Popup Manager Update: Updating window with ID=14
Debug Message: Game Screen: Setting mode to 2
Debug Message: Popup Manager Update: Unhiding ResearchWnd
Debug Message: Game Screen: Setting mode to 9
Debug Message: Game Screen: Setting mode to 0
Debug Message: Popup Manager Update: Updating window with ID=8
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Game Screen: Setting mode to 9
Debug Message: Game Screen: Setting mode to 0
Debug Message: Random Event: End
Debug Message: Popup Manager Update: Updating window with ID=8
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Popup Manager Update: Updating window with ID=8
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Popup Manager Update: Updating window with ID=20
Debug Message: Popup Manager Update: Unhiding HeadlineWnd
Debug Message: Popup Manager Update: Updating window with ID=14
Debug Message: Game Screen: Setting mode to 2
Debug Message: Popup Manager Update: Unhiding ResearchWnd
Debug Message: Game Screen: Setting mode to 0
Debug Message: Game Screen: Setting mode to 3
Debug Message: EconomicWnd: Cannot find OBJID Template_Button_Back
Debug Message: Game Screen: Setting mode to 0
Debug Message: Random Event: End
Debug Message: Popup Manager Update: Updating window with ID=8
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Random Event: End
Debug Message: Popup Manager Update: Updating window with ID=32
Debug Message: Popup Manager Update: Unhiding GNNWnd
Debug Message: Popup Manager Update: Updating window with ID=8
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Destroying ship UW Colony Ship 9. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Popup Manager Update: Updating window with ID=8
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Popup Manager Update: Updating window with ID=11
Debug Message: Game Screen: Setting mode to 9
Debug Message: Popup Manager Update: Unhiding PlanetWnd
Debug Message: Game Screen: Setting mode to 0
Debug Message: Random Event: End
Debug Message: Popup Manager Update: Updating window with ID=32
Debug Message: Popup Manager Update: Unhiding GNNWnd
Debug Message: Popup Manager Update: Updating window with ID=8
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Random Event: End
Debug Message: Popup Manager Update: Updating window with ID=20
Debug Message: Popup Manager Update: Unhiding HeadlineWnd
Debug Message: Popup Manager Update: Updating window with ID=14
Debug Message: Game Screen: Setting mode to 2
Debug Message: Popup Manager Update: Unhiding ResearchWnd
Debug Message: Game Screen: Setting mode to 0
Debug Message: Popup Manager Update: Updating window with ID=8
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Game Screen: Setting mode to 9
Debug Message: Game Screen: Setting mode to 0
Debug Message: Popup Manager Update: Updating window with ID=8
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Random Event: End
Debug Message: Game Screen: Setting mode to 9
Debug Message: Game Screen: Setting mode to 0
Debug Message: Random Event: End
Debug Message: Popup Manager Update: Updating window with ID=32
Debug Message: Popup Manager Update: Unhiding GNNWnd
Debug Message: Destroying ship Colony Ship M0-4 26. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog 0a
Debug Message: Popup Manager Update: Updating window with ID=18
Debug Message: Popup Manager Update: Unhiding QuarterlyWnd
Debug Message: Deleting previous save game.
Debug Message: About to auto save.
Debug Message: Save Game: About to save
Debug Message: Saving game C:\Documents and Settings\Chris Reed\My Documents\My Games\GC2DarkAvatar\AutoSave.sav
Debug Message: Num Sectors Across: 8
Debug Message: Max num techs: 273
Debug Message: Total tech data size: 172423 Max tech size: 1927
Debug Message: Total improvement db size: 69616
Debug Message: Component defs data size: 221642
Debug Message: Total ship class data size: 75103 Max ship class data size: 712
Debug Message: Total ship template class data size: 9548 Max ship class data size: 316
Debug Message: Total anomaly types data: 6868, Max anomaly type size: 341
Debug Message: Total random event data size: 45246 Max random event size: 1276
Debug Message: Total UP issue data size: 272840 Max UP issue size: 7180
Debug Message: Total resource type data size: 1600 Max resource type data size: 332
Debug Message: Total invasion tatic data size: 2789 Max invasion tactic data size: 476
Debug Message: Total starbase module data size: 35756 Max starbase module size: 467
Debug Message: Total political party data size: 13896 Max political party size: 1737
Debug Message: Total planet types data size: 0 Max planet type size: 0
Debug Message: Total star type data size: 6896 Max star type size: 862
Debug Message: Total asteroid field mining base module data size: 955 Max asteroid field mining base module size: 255
Debug Message: Total ship style data size: 9406 Max ship style size: 684
Debug Message: Saving: Game mode is normal.
Debug Message: Game Object data: 16
Debug Message: Galaxy data: 14384
Debug Message: FOW data: 15756
Debug Message: ZOC data: 164
Debug Message: Total Planet data size: 1144959 Max Planet data size: 3603
Debug Message: Total Star data size: 41958 Max Star data size: 350
Debug Message: Total Anomaly data size: 77966 Max Anomaly data size: 311
Debug Message: Total Space resource data size: 4208 Max space resource data size: 263
Debug Message: Total Asteroid Field data size: 39547 Max Asteroid Field data size: 444
Debug Message: Total Asteroid Field Mining Base data size: 4374 Max Asteroid Field Mining Base data size: 486
Debug Message: Total Civilization data size: 338172 Max Civ data size: 85841
Debug Message: Total Colony data size: 2152 Max colony data size: 294
Debug Message: Total Rally point data size: 522 Max Rallypoint data size: 261
Debug Message: Total Ship data size: 12106 Max Ship Data size: 943
Debug Message: Total Fleet data size: 0 Max Fleet Data size: 0
Debug Message: Save game finished.
Debug Message: Finished auto save.
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: D3DERR_DRIVERINTERNALERROR
Debug Message: Driver internal error
Debug Message: Encountered internal driver error.

Unfortunately, on further reading, it seems the only solution may be to install a previous version ... hoping this isn't the case, though.
Reply #4 from GalCiv2 Forums Top
If you can find a different version of video drivers on intel's website or elsewhere, try them. The messages:

Debug Message: Error flipping back buffer to primary buffer.
Debug Message: D3DERR_DRIVERINTERNALERROR
Debug Message: Driver internal error
Debug Message: Encountered internal driver error.


Indicate that there was a failure in the video driver itself.
Reply #5 from GalCiv2 Forums Top
I have the same graphics card... I'm also getting some random crashes from time to time. My driver is fully updated, I don't know what it could be except that the graphics card sucks (which it does...).
Reply #6 from GalCiv2 Forums Top
I also have the same graphics card and the exact same problem.
Any fixes out there?
Reply #7 from GalCiv2 Forums Top
I just deleted mine (kept a copy in a different folder) ... hasn't happened again since then, but probably want to be careful doing that.
Reply #9 from GalCiv2 Forums Top
This has started happening to me again too, even though the driver's gone. It really makes playing a chore because of the long loading times and loss of everything I've done the past few turns, and more often than not I just find myself quitting whenever it happens.

Searching online turns up a lot of issues with this same driver, but no solutions.
Reply #10 from GalCiv2 Forums Top
still having the same issue.
Gamebreaking bug for me.
Anyone have any ideas?


Get a decent video card. The onboard Intel ones are crap, spend a few dollars getting something half decent. You're fortunate you can even play the game on those things, most games these days don't even support them.

Reply #11 from GalCiv2 Forums Top
still having the same issue.

Get a decent video card. The onboard Intel ones are crap, spend a few dollars getting something half decent. You're fortunate you can even play the game on those things, most games these days don't even support them.



Its in a laptop that's 2 years old. The same problem did not occur for Galciv 2, apart from the prettier graphics, what's changed?
Reply #12 from GalCiv2 Forums Top
The same problem did not occur for Galciv 2, apart from the prettier graphics, what's changed?


DA is a bit more demanding than DL, it's something that alot of people have been noticing. More features requires more horsepower on your system and I guess your video card just can't handle it anymore. Laptop video cards are notorious for not being able to play games all that well, they're just not designed for them. Like I said, you're lucky to be able to play the game at all on such a crappy card, most games wouldn't even run on that thing, or just barely. Maybe there'll be some performance improvements in patch 1.6, but that might be awhile yet. In the meantime, maybe you should try and find some other system to play it on.



Reply #13 from GalCiv2 Forums Top
I'm getting a new desktop soon, but I prefer the mobility of the laptop

I'm just wondering if anyone can narrow down what might cause this random bug? I.e. going to a certain screen, or enabling a certain type of graphical option, that I could then turn off and continue to play normally. I guess not enough people are experiencing this issue.
Reply #14 from Stardock Forums Top
Oh god I'm having the same problem, long load times, and it freezes every 5 mins while i play the game saying ialmrnt5 display driver stopped working, whats a man to do!? the old one (dread lords) worked just fine.

I have a dell, what graphics card would someone who knows there stuff reccomend?
Hopefully it would be... cheap