Vista Compatibility?

I cannot get Galciv II to load on Vista. All I get is a black box when I click on the executable. I'm using a Panasonic Toughbook CF-50, 1gb RAM, ATI Express 64mb vidcard. I guess I could always install the original GalCiv and try that.
7,958 views 9 replies
Reply #1 Top
Please go to C:\Program Files\Stardock\Totalgaming\GalCiv2 (or wherever you installed the game at), open the debug.err file you find there in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem.
Reply #2 Top
Thanks for the help, here's the file:
================================
Physical Memory: 1022MB RAM
Page File: 658MB used, 1642MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI MOBILITY RADEON 9000 (Microsoft Corporation - XDDM)
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter AGP (0x4C66)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4C66&SUBSYS_833810F7&REV_02
Display Memory: 64.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (43Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Max Resolution:
Driver Name: ati2dvag
Driver Version: 6.14.0010.6606
Driver Date: 7/6/2006 16:13:38
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Speakers (Intel(r) 82801DB/DBM AC '97 Audio Controller)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_834610F7&REV_03
Manufacturer ID: 1
Product ID: 100
Driver Name: ac97intc.sys
Provider: Microsoft
Driver Version: 5.10.0000.3650
Driver Date: 11/2/2006 01:36:49
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Multisample Type chosen in prefs not supported. Disabling multisampling.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device using default format. Switching to 16bit
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Reply #3 Top
You missed the top chunk of the file--please post the whole thing.
Reply #4 Top
Plus, go to ATI's site and get the latest drivers. Those look like the base Vista drivers.
Reply #5 Top
Thanks for the tips I'm going to download vista drivers...
-----------
Debug Message: Version v1.5 last updated on: Thu Jan 11 13:39:19 2007
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/10/2007, 21:54:50
DirectX Version: DirectX 10
Machine Name: VISTA-NOTEBOOK
Operating System: Windows Vistaâ„¢ Business (6.0, Build 6000) (6000.vista_rtm.061101-2205)
Languages: English (Regional Setting: English)
System Manufacturer: Matsushita Electric Industrial Co.,Ltd.
System Model: CF-50GB2UUKM
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Pentium(R) M processor 1600MHz, ~1.6GHz
Physical Memory: 1022MB RAM
Page File: 679MB used, 1621MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI MOBILITY RADEON 9000 (Microsoft Corporation - XDDM)
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter AGP (0x4C66)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4C66&SUBSYS_833810F7&REV_02
Display Memory: 64.0 MB
Current Display Mode: 1280 x 1024 (16 bit) (43Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Max Resolution:
Driver Name: ati2dvag
Driver Version: 6.14.0010.6606
Driver Date: 7/6/2006 16:13:38
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Speakers (Intel(r) 82801DB/DBM AC '97 Audio Controller)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_834610F7&REV_03
Manufacturer ID: 1
Product ID: 100
Driver Name: ac97intc.sys
Provider: Microsoft
Driver Version: 5.10.0000.3650
Driver Date: 11/2/2006 01:36:49
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Multisample Type chosen in prefs not supported. Disabling multisampling.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device using default format. Switching to 16bit
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Reply #6 Top
Current Display Mode: 1280 x 1024 (32 bit) (43Hz)
Monitor Name: Generic Non-PnP Monitor

A Generic Non-PnP monitor driver installed and a refrsh rate of 43Hz.
Hmmm...



Reply #7 Top
Thanks Guys! Downloaded latest drivers and changed the refresh rate on my display and GalCiv II fired right up! Now it's time for the great time sink known as GalCiv

Reply #8 Top
I am a new guy. What do I do?
Just, write it out like you were telling a computer illiterate person.
Thanks
Reply #9 Top
I am a new guy. What do I do?
Just, write it out like you were telling a computer illiterate person.


It would help if you mentioned what sort of problem you were having!