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V1mFuego
V1mFuego
Join Date 03/2006
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So I pre-ordered DA

January 9, 2007 8:28:36 AM from GalCiv II ForumsGalCiv II Forums
Back in september - have the email to prove it an everything - and promptly fell into EVE Online. Well I fancied a game of GalCiv2 for a change on Saturday... started up stardock and was surprised to be offered the chance to buy DA again! And not offered the opportunity to D/L the beta.

(Yes I checked that "show pre-release" box)

Reinstalled Stardock: same

Sent email to sales, waiting for a reply....
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V1mFuego
Yarlen
Join Date 01/2005
+366 sdemployee
Reply #1 January 9, 2007 9:02:08 AM
from Stardock ForumsStardock Forums

Greetings,

Actually there is a Dark Avatar record in your account, so you should have access to the beta. Please email support@stardock.com about this and be sure to copy any error messages SDC is giving you when you try to download the DA beta. They'll be able to sort things out for you.

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V1mFuego
cybershaman60
Join Date 02/2006
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Reply #2 January 9, 2007 10:10:27 AM
from GalCiv II ForumsGalCiv II Forums
I have the same problem .... I've pre-orded DA but I still dont have access to the beta through Stardock.

Mo error messages..

my show beta box is ticked but Stardock is still asking me to purchase DA.

Is there another way to download DA apart from through Stardock?

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V1mFuego
kryo
Join Date 05/2003
+458 moderator
Reply #3 January 9, 2007 11:00:38 AM
from GalCiv II ForumsGalCiv II Forums
Is there another way to download DA apart from through Stardock?


No, but you should have gotten an email with your DA serial when the beta started. If you didn't (it may have been caught by any spam-blocking you have), you should contact support as Yarlen told V1mFuego. They should be able to fix you up and get you downloading.
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V1mFuego
V1mFuego
Join Date 03/2006
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Reply #4 January 9, 2007 12:18:14 PM
from GalCiv II ForumsGalCiv II Forums
Greetings,
Actually there is a Dark Avatar record in your account, so you should have access to the beta. Please email support@stardock.com about this and be sure to copy any error messages SDC is giving you when you try to download the DA beta. They'll be able to sort things out for you.


Thank you for the quick response. I'm at work now, but I'll have another look. IIRC, the subject of error messages did not arise because there was no option to install without purchase, but I'll try again.


Looking forward to some DA goodness!
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V1mFuego
V1m
Join Date 03/2003
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Reply #5 January 9, 2007 3:45:13 PM
from GalCiv II ForumsGalCiv II Forums
D/L now. thx guys! I'm no beta-tester, but I pre-ordered to show my support for the GalCiv project and also a great company.


Money well spent.
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