No in-game music

from GalCiv2 Forums
Hello,

I just got the game and installed it, and downloaded the latest version from your website and installed that too, and am really excited to play it. However, I can't get any music while in the game. It seems that I can get sound effects, but when I move the other sliders in game to change the music volume, or the middle slider, I hear nothing.

I think this is the debug report you need to help me out:

Debug Message: Version v1.4x last updated on: Mon Oct 23 17:43:56 2006
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/28/2006, 18:57:51
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: BYRON
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Inspiron 8200
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A11
Processor: Intel(R) Pentium(R) 4 Mobile CPU 1.60GHz
Physical Memory: 512MB RAM
Page File: 201MB used, 1048MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce4 440 Go (Microsoft Corporation)
Manufacturer: NVIDIA
Chip Type: GeForce4 440 Go
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0174&SUBSYS_00D41028&REV_A3
Display Memory: 64.0 MB
Current Display Mode: 1400 x 1050 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.5673
Driver Date: 8/3/2004 19:56:46
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Intel(r) Integrated Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2485&SUBSYS_59591013&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: ac97intc.sys
Provider: Microsoft
Driver Version: 5.10.0000.3523
Driver Date: 8/17/2001 07:20:04
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONMASKABLE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): NVIDIA GeForce4 440 Go (Microsoft Corporation)
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\James\My Documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\James\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message: Creating Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Galaxy Size Set: 3 x 3
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 6.
Debug Message: Creating Random Map... Planets
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 22
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Setting Game Options
Debug Message: Creating Civs
Debug Message: Terran Alliance: Intellence -> 20
Debug Message: Drengin Empire: Intellence -> 20
Debug Message: Altarian Republic: Intellence -> 20
Debug Message: Arcean Empire: Intellence -> 20
Debug Message: Torian Confederation: Intellence -> 20
Debug Message: Yor Collective: Intellence -> 20
Debug Message: Dominion of Korx: Intellence -> 20
Debug Message: Drath Legion: Intellence -> 20
Debug Message: Thalan Empire: Intellence -> 20
Debug Message: Iconian Refuge: Intellence -> 20
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: First contact: Dominion of Korx Colony at position 3150.000000,550.000000 rotation 0.000000
Debug Message: First contact: Dominion of Korx Colony at position 3150.000000,550.000000 rotation 0.000000
Debug Message: First contact: Dominion of Korx Colony at position 3150.000000,550.000000 rotation 0.000000
Debug Message: First contact: Dominion of Korx Colony at position 3150.000000,550.000000 rotation 0.000000
Debug Message: First contact: Dominion of Korx Colony at position 3150.000000,550.000000 rotation 0.000000
Debug Message: First contact: Dominion of Korx Colony at position 3150.000000,550.000000 rotation 0.000000
Debug Message: First contact: Dominion of Korx Colony at position 3150.000000,550.000000 rotation 0.000000
Debug Message: First contact: Dominion of Korx Colony at position 3150.000000,550.000000 rotation 0.000000
Debug Message: First contact: Dominion of Korx Colony at position 3150.000000,550.000000 rotation 0.000000
Debug Message: First contact: Dominion of Korx Colony at position 3150.000000,550.000000 rotation 0.000000
Debug Message: TitleWnd: Quit Button.
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: Shutting down sound system.
Debug Message: Clearing sound and music handles.
Debug Message: WorkAreaBack.png not cleared 1 counts left.
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 2 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally


Thank you in advance for your help!
5,258 views 8 replies
Reply #1 from GalCiv2 Forums Top
You may need to find updated drivers for your audio chipset, as they're more than five years old. Unfortunately, the debug doesn't specify the exact chipset your system uses, so I cannot advise you as to where to find them specifically.
Reply #2 from GalCiv2 Forums Top
Thank you for the quick response!

I have not updated the drivers on my laptop since I bought it, roughly five years ago as you say. But unfortunately, I'm not computer literate enough to know how to update the audio drivers on my own, and since I've now moved to America, I don't have any of the original hardware install CDs with me (they're all still in England).

I've tried to update the sound audio devices thorugh the control panel, but there doesn't seem a way to automatically connect to the internet to search for updates, which was what I was hoping for. Is there any way I can find the information of my current audio drivers - or the chipset, as you say - and report it here? If I did that, might you be able to advise me as to how to go about finding new drivers?

My laptop is a Dell Inspiron 8200; here's the information from 'Sound and Audio Devices Properties' in 'My Computer':

Toshiba CDRW/DVD SDR2102
Intel(r) 82801CA/CAM AC'97 Audio Cont...
Audio Codecs
Legacy Audio Drivers
Media Control Devices
Legacy Video Capture Devices
Video Codecs

All say that they're working fine.

Any ideas?

Thank you again for helping me with this.

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Reply #3 from GalCiv2 Forums Top
Dell only lists this driver for Inspiron 8200 audio. It's a year newer than what you have, but it is supposed to be for a Crystal CS4205 rather than an intel chipset. I don't know if that's correct and the system just shipped with a generic AC'97 driver, or if there are different sub-models of the 8200 line and Dell only lists the one.

You can try that driver if you want, but I'd strongly recommend you back up your system or create a restore point at the very least so you can roll back to the old ones if it installs successfully but subsequently makes things worse.

If you are not confident in your ability to do this, you should find a technically-inclined friend or someone who can look at the laptop directly to do it.
Reply #4 from GalCiv2 Forums Top
Thank you, again, for the quick reply! It's really great to know that you offer this level of support - which I take to be above and beyond given that the problem may well be my rather old machine. (-:

I've just looked at the driver you mention, but I agree from looking at the rest of my system that it doesn't look as though my computer runs a Crystal CS4205. I'm thinking that Dell probably just used a generic AC'97 driver. The driver information for the Intel card is as follows:

Driver Provider: Microsoft
Driver Date: 01/07/2001
Driver version: 5.1.2535.0
Digital Signer: Microsoft Windows Publisher.

And the details tab says the following:

C:\WINDOWS\system32\drivers\ac97intc.sys
C:\WINDOWS\system32\drivers\drmk.sys
C:\WINDOWS\system32\drivers\ks.sys
C:\WINDOWS\system32\drivers\ks.sys
C:\WINDOWS\system32\drivers\portcls.sys
C:\WINDOWS\system32\drivers\stream.sys
C:\WINDOWS\system32\ksproxy.ax
C:\WINDOWS\system32\ksuser.dll
C:\WINDOWS\system32\wdmaud.drv

Provider: Intel Corporation
File Version: 5.10.3523 built by: WinDDK
Copyright: Copyright (C) Intel Corporation 1998-2001
Digital Signer: Microsoft Windows Publisher.

So do you think it likely that I could get a different driver from an Intel webiste somewhere? Or from a microsoft website? Or from one of those driver websites like www.drivers.com? Or do you still think my best bet is the driver you found from Dell, if I make the backup file/restore point that you suggest?

Thanks again!
Reply #5 from GalCiv2 Forums Top
So do you think it likely that I could get a different driver from an Intel webiste somewhere?


Intel doesn't offer consumer drivers for audio chipsets, since those can vary widely from board to board, and Microsoft wouldn't likely have anything better than what came with Windows itself, as it's the responsibility of the hardware companies to make drivers (Windows' built in 'check for new drivers' function is notorious for providing old or bad drivers).

As I can't simply look the system over myself (and fix it if something I try doesn't work!), I'd really just advise you to find someone local who can check it out directly like I said.
Reply #6 from GalCiv2 Forums Top
should be able to update those through microsoft. my desktop hp uses the ac97 audio and i updated thru microsoft. latest version i have is dated 10/1/2004 and is version number 5.10.0.5730. my details say im using a realtek AC 97 audio so it is different from your laptop, i would still check microsoft anyway. cant hurt anything  
Reply #7 from GalCiv2 Forums Top
Ok, I've now installed the Crystal drivers from the Dell website, and the sound on my PC is still working, which is pleasing. I've gone back into the game, and am now wondering whether I'm just stupidly misunderstanding what the in-game sound SHOULD be like.

So I can hear the sound in the tutorials fine; and I can hear the music on the main page fine, with the woman wailing (which amuses me muchly - Star Trek circa 1960 springs to mind...) that I TOOK to be the ingame music too. But when I actually begin a game, I only hear very low background sound. I played a few turns, and each of the aliens still have their characterstic background music; I can hear sounds as I click on planets in the main map; and when I encountered my first anomaly, the music for the video was working.

So now I'm beginning to wonder whether this is, indeed, the total of the sound experience for galciv2: is the wailing woman just in the title screen?

If so, I feel really stupid, and am sorry to have wasted all of your time. But at least I've updated my sound drivers to the giddy year of 2002!
Reply #8 from GalCiv2 Forums Top
So now I'm beginning to wonder whether this is, indeed, the total of the sound experience for galciv2: is the wailing woman just in the title screen?


Yes, the rest of the music is only orchestral. Only the title theme has vocals.