why wont my game play

my game has downloaded properly and whenever i press start game it goes to the opening screen like it's loading and gives me the cursor and then goes black and heads back to my desktop someone help me and tell me how to fix it
6,719 views 4 replies
Reply #1 Top
Debug Message: Version v1.0 last updated on: Mon Feb 6 12:52:05 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 11/24/2006, 19:27:23
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: SCOTT
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dimension 4700
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A09
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Physical Memory: 510MB RAM
Page File: 417MB used, 826MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON X300 Series
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON X300 SE (0x5B60)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5B60&SUBSYS_03021002&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1024 x 768 (16 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6476
Driver Date: 8/25/2004 13:29:04
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Sound Blaster Live! 24-bit
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_10071102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: P17.sys
Provider: Creative
Driver Version: 5.12.0001.0315
Driver Date: 6/9/2004 12:16:00
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON X300 Series
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 16 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 a67a8f90
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Reply #2 Top
The game requires 32-bit video, and yours is set to 16-bit.

Also, you need to update your video drivers. They are too old.

Updating the audio drivers would be a good idea, too, as would increasing your swap file to at least 2GB.

And don't forget to update the game. Version 1.0 was somewhat buggy and tended to cause video cards to overheat.
Reply #3 Top
Moose has pretty much covered it. If you need specifics, you can find video drivers at ati.com, and the GC2 1.4 patch over on the downloads page of this site.
Reply #4 Top
thanx moose that did it changing it to 32 bit thanx man again oh my god thanx i've been bugging to play this game and thanx to you i can thank you so much omg lol ty ty ty ty ty ty ty ty ty