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geckofrog
geckofrog
Join Date 10/2006
0

Problem Loading Game.

October 10, 2006 11:34:51 PM from GalCiv II ForumsGalCiv II Forums
When I try to load the game, it just sits there with a little black box.
Im running a powerful machine...any idea why the game won't load?



Debug Message: Version v1.31 last updated on: Wed Sep 13 18:41:18 2006
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 10/10/2006, 22:26:36
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: RYE
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp.051011-1528)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: MXC062
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz (2 CPUs)
Physical Memory: 2046MB RAM
Page File: 350MB used, 3588MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce Go 7400
Manufacturer: NVIDIA
Chip Type: GeForce Go 7400
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_01D8&SUBSYS_01D71028&REV_A1
Display Memory: 256.0 MB
Current Display Mode: 1280 x 800 (32 bit) (50Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8429
Driver Date: 3/21/2006 19:03:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801D7&REV_1036
Manufacturer ID: 1
Product ID: 100
Driver Name: sthda.sys
Provider: SigmaTel
Driver Version: 5.10.4995.0001
Driver Date: 3/24/2006 16:34:30
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Bluetooth Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 100
Driver Name: btaudio.sys
Provider:
Driver Version: 5.00.0001.2609
Driver Date: 5/24/2006 18:07:18
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Bluetooth High Quality Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 100
Driver Name: btaudio.sys
Provider:
Driver Version: 5.00.0001.2609
Driver Date: 5/24/2006 18:07:18
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: No compatible devices found.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
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geckofrog
kryo
Join Date 05/2003
+458 moderator
Reply #1 October 11, 2006 8:50:14 AM
from GalCiv II ForumsGalCiv II Forums
Is this your first time running the game?

They should already by new enough, but you should update your video drivers form nvidia.com just to eliminate that as an issue.
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geckofrog
CariElf
Join Date 08/2001
+68 sdemployee
Reply #2 October 11, 2006 10:59:22 AM
from GalCiv II ForumsGalCiv II Forums

Are you connected to a docking station?  If so, make sure that any software or drivers for your docking station are also up to date.  You may need to disconnect it from the docking station if the problem continues.

Also, try turning your refresh rate on your screen up to 60, if you are able to change that. 

Other than that, I'm really not sure what the problem could be. It only gives the error message 'No compatible devices found' if it can't find any compatible display modes in either fullscreen or windowed mode.  Even if there aren't newer drivers for your card, you may want to try re-installing them anyway.

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geckofrog
geckofrog
Join Date 10/2006
0
Reply #3 October 14, 2006 4:26:41 PM
from Stardock ForumsStardock Forums
I did re-install the drivers...and nothing.

Refresh rate is at 50

I'm not even getting any error messages...
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geckofrog
Moosetek13
Join Date 03/2006
+48
Reply #4 October 14, 2006 4:59:25 PM
from GalCiv II ForumsGalCiv II Forums
CariElf suggested changing the refresh rate to 60, because 50 may be too low.

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geckofrog
geckofrog
Join Date 10/2006
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Reply #5 October 14, 2006 7:17:24 PM
from Stardock ForumsStardock Forums
thats the highest it can go
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geckofrog
Moosetek13
Join Date 03/2006
+48
Reply #6 October 14, 2006 7:32:56 PM
from GalCiv II ForumsGalCiv II Forums
That would be very strange, considering the rest of the system.

It could be due to the monitor driver that Window's is using (a standard PnP monitor driver, as opposed to a driver for the particular monitor).

If there is a cd that came with the monitor you should try installing the monitor driver that should be on it. If it is a laptop, the same thing applies.

50Hz refresh is very low by today's standards.

Another thing you could try is opening the Prefs.ini file (located in My Documents\My Games\GalCiv2) and set the game resolution to your desktop resolution of 1280x800.
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geckofrog
geckofrog
Join Date 10/2006
0
Reply #7 October 15, 2006 11:50:38 PM
from Stardock ForumsStardock Forums
Okay, I re-installed the drivers for the display (im on a laptop)
Also changed the settings in the prefs.ini

Same thing still happends
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geckofrog
Moosetek13
Join Date 03/2006
+48
Reply #8 October 16, 2006 1:49:37 AM
from GalCiv II ForumsGalCiv II Forums
Try (after downloading the newest drivers from Nvidia) uninstalling the video driver from Add/Remove Programs, reboot, and install the latest drivers from Nvidia. Yours are a bit old (not that old, I know, but there could be something funny happening with the drivers. As long as you are reinstalling, you may as well have the latest drivers).

If it still does not work after that, post your latest debug.err.
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geckofrog
CariElf
Join Date 08/2001
+68 sdemployee
Reply #9 October 16, 2006 11:14:01 AM
from Stardock ForumsStardock Forums
Did you try running dxdiag to make sure that everything is ok with DirectX?
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