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The art of getting updates...

The art of getting updates...

Poll results

Our last poll asked people how they liked the update system we use with Galactic Civilizations II.  Our position on CD copy protection is pretty well known as this point -- we don't use it.

We just don't want people to have to keep a CD in the drive to use the game. Once it's installed on their home computers, players should not have to worry where any physical medium is.

On the other hand, to get the free updates, players do have to type in their serial #. This allows us to have much more expansive product updates because we can change all the files in the game if we want without significant fear that someone is going to combine it with a demo or even be able to play the game purely on the updates (if one looks at 1.0 to 1.3, nearly every major game file has been changed).

The serial # then talks to our server which knows which serial #s have been issued and creates an account for the user. The user can then not only download updates but re-download the entire game. So even if you lose your serial # AND the CD years from now, you can still come on and re-download the entire game with the account it created (when you use Stardock Central, your Stardock.net account knows all the products you've purchased so you don't have to type in serial #s again).

In the poll, 83% of users like the system. 17% of users did not.  Some users don't like having to type in a serial #. Others don't like having to use the Internet to register the product to get updates. That's understandable, there's trade-offs with any system. 

The next poll is a follow-up to the previous multiplayer poll.  Stardock does, however, plan to create an expansion pack sometime mid next year to GalCiv II that includes multiplayer depending on how well Dark Avatar sells (pricing would be about the same as Dark Avatar and it would have lots of other features as well to make sure it appeals to a wide spectrum).

23,447 views 31 replies
Reply #26 Top
I would love to see a test where an expansion that only adds multiplayer is released, then observe the sales. Of course there will be *many* people at the store that look at it, notice no multiplayer and put it back on the shelf without further thought.

As for the crack about "inexperienced developers". {laugh} I've supported my customers for years and well, some systems work, some don't. It's rarely the hardware but far more often the drivers (usually video drivers) and I can't count how many times I've heard "but every *other* game works on my system" only to be followed by (after updating the video drivers) "oh, now it works".
Reply #27 Top
Yeah, the protection system is great. Exept that peolple who trade in the game can continue to play the game as they have registered it, therefore getting a free copy of the game. The poor sod (i.e myself) who brought the 2nd hand version of the game cannot register or use any of the downloadable content or play the game online.
Reply #28 Top
Here's my vote in favor of the current system. I'm a long-time GalCiv/GalCiv2 fan, but work and family don't allow me that much game-playing time. So when I want to re-install GC/GC2 on a system, I just download StarDock, install it, and then install the latest GalCiv version. Indeed, I'm installing 1.3 even as I type this.

By contrast, I recently re-installed LOTR:BFME2 and (re)discovered that the CD key isn't on the CD case; it's on the (small, thin) manual. I eventually found said manual, but only after digging through various storage areas. Sheesh.

Keep up the great work. I have a few suggestions of my own (mostly minor UI tweaks) for 1.4, but I'll wait and see how 1.3 plays first. ..bruce..

P.S. Chalk me up as someone else who has no particular interest in multiplayer.
Reply #29 Top
Well i'm happy how ever you's chose to protect your games, as long as you DONT USE STAR FORCE, although i find it annoying having to type the cd # again every now and then its better then having Star Force (bahhh i hate them so much)
Reply #30 Top
Bl4ckSh33p: I like MO2, too . Recently reinstalled it. How do you play MP there? It does want a phone number, which won't work for DSL, right? I installed DOSBox in hope that might solve it, but as my PC isn't THAT new (lol - AMD 900 ) it runs rather slow with DOSBox...

Now to MP for GalCiv2 - I'd certainly be interested in it (i.e. buy it). I wouldn't USE it right now, though... I'd wait with that until I'm more experienced in the game. It isn't as if MO2 was a NEW game, is it ? And I'm still playing that.

As for the distribution system - well it seems to be a lot better then Steam, at least in theory... As I'm rather new here, I can't really say much more to it. I hope I get used to it fast enough to get DA .
I usually liked buying boxed games in stores, but since all these sh** of copy-protection-mechanism that make the games unplayable for legal users and that open backdoors for hackers has happened, I think the way things are handled here is at least better then what most other companies are currently doing. And the point of the real creators getting more of the profit/reward/whateveryoucallit is also a good thing .
Bengimon seems to have found quite a problem there, though...
Reply #31 Top
HOnestly, I think the MP base would be about 30-40% of the regular base. Half people who already have the game, and half new players. The problem is, GC2 will be 2-3 yrs old by the time a MP expansion comes out, and people would be wondering why buy an old game- even if it would still look pretty good.