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Juffo Wup
Juffo Wup
Join Date 07/2006
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Computer Crashes When Game Starts

July 6, 2006 8:15:19 PM from GalCiv II ForumsGalCiv II Forums
OK, I can set up a game, no problem, no error messages, no nothing. I get to the load screen before starting the game, then my computer crashes (blue screen, can't read what it says, it goes away quickly) and restarts.

*start debug file*
Debug Message: Version v1.2 last updated on: Mon Jun 12 18:04:26 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 7/6/2006, 20:05:55
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: ZOOKEEPER
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: PCG-GRT100(UC)
BIOS: Phoenix FirstBIOS(tm) Notebook Pro Version 2.0
Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz
Physical Memory: 510MB RAM
Page File: 209MB used, 2269MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce4 420 Go (Sony)
Manufacturer: NVIDIA
Chip Type: GeForce4 420 Go
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0175&SUBSYS_8152104D&REV_A3
Display Memory: 32.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0001.4364
Driver Date: 5/2/2003 18:51:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_814E104D&REV_A0
Manufacturer ID: 1
Product ID: 100
Driver Name: STAC97.sys
Provider: SigmaTel
Driver Version: 5.10.3782.0000
Driver Date: 3/22/2003 13:30:58
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): NVIDIA GeForce4 420 Go (Sony)
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Don Cole\My Documents\My Games\GalCiv2\ships\*.xml
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: Error loading mission 16 from C:\Documents and Settings\Don Cole\My Documents\Games\GalCiv2\./Data/English/Campaigns/Dread Lords Campaign.gc2campaign
Debug Message: No files found matching mask C:\Documents and Settings\Don Cole\My Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: Error loading mission 16 from C:\Documents and Settings\Don Cole\My Documents\Games\GalCiv2\./Data/English/Campaigns/Dread Lords Campaign.gc2campaign
Debug Message: Creating Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading custom map: ./Data/English/Campaigns\An Unexpected Visitor.gc2map (0 x 67000727)
Debug Message: MissionWnd: Cannot find OBJID Campaign_MiniMap_Window
Debug Message: Num Anomalies: 7
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Setting Game Options
Debug Message: Creating Civs
Debug Message: Drengin Empire: Intellence -> 42
Debug Message: Altarian Republic: Intellence -> 65
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Campaign Game Started: Dread Lords Campaign
Debug Message: UIBeginGameHelper: Mods are Disabled
*end debug file*

I have attempted to find new drivers for my graphics card, but every one I've tried downloading from NVIDIA claims that there is no compatible hardware for their drivers on my laptop. Plus, DirectX 9.0c seems to be running just fine here. The game has been upgraded (manually) to 1.2.

This is incredibly frustrating, since there is no way I can upgrade my graphics card, and spending $40 on a game that won't work isn't helping things.
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Juffo Wup
Amensotep
Join Date 07/2006
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Reply #1 July 6, 2006 8:22:09 PM
from GalCiv II ForumsGalCiv II Forums
Meh. Update drivers, and look into a new graphics card. The GeForce 4 series isn't truly intended for DirectX 9.

Welcome to my pain.
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Juffo Wup
Juffo Wup
Join Date 07/2006
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Reply #2 July 6, 2006 8:44:23 PM
from GalCiv II ForumsGalCiv II Forums
That's the thing - I've scoured nvidia.com for two days trying to find a set of driver updates that work, and I keep getting the same message. I've been told that I can't put in a new graphics card since I have a laptop, and it's all hardwired into the processor, or some such nonsense.
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Juffo Wup
Amensotep
Join Date 07/2006
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Reply #3 July 6, 2006 9:00:56 PM
from GalCiv II ForumsGalCiv II Forums
Actually, they're relatively easy to find when you know where to look:

http://www.nvidia.com/content/drivers/drivers.asp

After that, just click the appropriate selections. For my MX 4000, it would be Graphics Drivers > GeForce and TNT 2 > Windows XP/2000
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Juffo Wup
Juffo Wup
Join Date 07/2006
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Reply #4 July 6, 2006 9:56:21 PM
from GalCiv II ForumsGalCiv II Forums
That was my first attempt - I downloaded that one, when I installed it,that's when I got the no compatible hardware message.

Maybe my computer is just a prick. That's my working theory at the moment.
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Juffo Wup
Moosetek13
Join Date 03/2006
+48
Reply #5 July 6, 2006 10:41:56 PM
from GalCiv II ForumsGalCiv II Forums
No, it is because you have a "Go" chip, and those drivers on Nvidia's site do not support it.

Have you checked Sony's website for driver and BIOS updates for your particular laptop?

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Juffo Wup
Malekish
Join Date 05/2005
0
Reply #6 July 7, 2006 2:15:55 AM
from GalCiv II ForumsGalCiv II Forums
Keep working on the drivers problem, that may fix the problem. If that doesn't your next most likely cause is power supply.

Any time you have a computer spontaniously crash and immediately reboot the problem is poor power supply 99% of the time. Buy a high-quality PS (shell out the extra 60 bucks to get a good one) and that should solve your crash.

Now I don't know much about laptops, others will be able to answer better than me, but as far as desktop systems you don't want to worry much about what the max Wattage is. The amount of wattage you really need is lower than what you suspect (caution - new Intel chips use a ton, in those cases you really will need every watt you can find). For most home systems, 400 or even 450 watts will cover all of your needs _and_ include a good 20% buffer, recommended buffer is only 10%. If you're using high end Intel chips, you'll want 400 bare minimum, 450 recommended.

To avoid derailing this for people who want to debate PS sizes, please either PM me or start a new thread, I'd like to keep this thread working on Juffo's problem.
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Juffo Wup
lateym
Join Date 05/2006
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Reply #7 July 7, 2006 2:44:06 AM
from GalCiv II ForumsGalCiv II Forums
I had exactly the same problem on my desktop:

PIII 800
32Mb Geforce 2

Open up, start, BSOD..!!

Most annoying.

Tried to install new drivers, "No compatible hardware".

Tried to install *old* drivers, "No compatible hardware".

Stuck in a 128Mb Geforce 5200, new drivers, all fine.

You may be fighting a losing battle here...
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Juffo Wup
Yarlen
Join Date 01/2005
+369 sdemployee
Reply #8 July 7, 2006 10:10:06 AM
from Stardock ForumsStardock Forums
Yeah, unfortunately for laptop video cards, you're often totally at the mercy of the laptop manufacturer for driver updates. And most manufacturers stop updating their drivers after the product has stopped production. OmegaDrivers do work for laptops, but he's stopped doing Nvidia builds a while back.
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Juffo Wup
CariElf
Join Date 08/2001
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Reply #9 July 7, 2006 11:23:09 AM
from GalCiv II ForumsGalCiv II Forums

His last drivers for Nvidia are still there, though, www.NVidia.com

 

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Juffo Wup
Juffo Wup
Join Date 07/2006
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Reply #10 July 7, 2006 12:49:49 PM
from GalCiv II ForumsGalCiv II Forums
Have you checked Sony's website for driver and BIOS updates for your particular laptop?


Yes - no updates for my particular card. I think there were a couple BIOS updates there, but I wasn't looking for those at the time. It looks like the OmegaDrivers guy has some newer nVidia sets, I may try that out when I get home.

Suffice it to say, this is the last laptop I'll ever be buying.

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Juffo Wup
mike gable
Join Date 07/2006
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Reply #11 July 7, 2006 2:18:50 PM
from GalCiv II ForumsGalCiv II Forums
im having almost the same problem he is. im not that great with computers, but it looked like that like that someone had above was what i needed but i dont know what one i should get. can some one help me?
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Juffo Wup
CariElf
Join Date 08/2001
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Reply #12 July 7, 2006 2:41:00 PM
from GalCiv II ForumsGalCiv II Forums

Ugh! Sorry, I posted that reply and I meant to say www.omegadrivers.net .

Intel might do a slightly better job of upgrading their laptop drivers than other companies.  Also, ATI is supposed to be coming out with catalyst drivers for their laptop cards.  At any rate, I think that the omega drivers guy still makes drivers that work with the ATI laptop cards.

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Juffo Wup
Juffo Wup
Join Date 07/2006
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Reply #13 July 7, 2006 8:00:59 PM
from GalCiv II ForumsGalCiv II Forums
Well, the latest drivers from omegadrivers.com allowed the game to start. Now, it won't display right, like the resolution is set too low (it isn't). The game started fine, once, now it does this weird display nonsense. I have no idea what to do.

Here's what the menu screen looks like:



New debug:

Debug Message: Version v1.2 last updated on: Mon Jun 12 18:04:26 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 7/7/2006, 20:01:15
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: ZOOKEEPER
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: PCG-GRT100(UC)
BIOS: Phoenix FirstBIOS(tm) Notebook Pro Version 2.0
Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz
Physical Memory: 510MB RAM
Page File: 218MB used, 2260MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: GeForce4 420 Go (Omega 1.6693) (P)
Manufacturer: NVIDIA (Omega 1.6693) (P)
Chip Type: GeForce4 420 Go
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0175&SUBSYS_8152104D&REV_A3
Display Memory: 32.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.6693
Driver Date: 10/29/2004 16:50:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_814E104D&REV_A0
Manufacturer ID: 1
Product ID: 100
Driver Name: STAC97.sys
Provider: SigmaTel
Driver Version: 5.10.3782.0000
Driver Date: 3/22/2003 13:30:58
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONMASKABLE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): GeForce4 420 Go (Omega 1.6693) (P)
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Don Cole\My Documents\My Games\GalCiv2\ships\*.xml
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Documents and Settings\Don Cole\My Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Don Cole\My Documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Don Cole\My Documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Don Cole\My Documents\My Games\GalCiv2\Mods\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Don Cole\My Documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Don Cole\My Documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Don Cole\My Documents\My Games\GalCiv2\temp\*.sav
*DEBUG ERROR: ***TutorialWnd: Unknown edit field Totorial_GridList_Entry type: CustomListEntry ***
Debug Message: TutorialWnd: Cannot find OBJID Totorial_All_Button
Debug Message: Error loading mission 16 from C:\Documents and Settings\Don Cole\My Documents\Games\GalCiv2\./Data/English/Campaigns/Dread Lords Campaign.gc2campaign
Debug Message: No files found matching mask C:\Documents and Settings\Don Cole\My Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: Error loading mission 16 from C:\Documents and Settings\Don Cole\My Documents\Games\GalCiv2\./Data/English/Campaigns/Dread Lords Campaign.gc2campaign
Debug Message: Creating Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading custom map: ./Data/English/Campaigns\An Unexpected Visitor.gc2map (0 x 33642903)
Debug Message: Num Anomalies: 7
Debug Message: MissionWnd: Cannot find OBJID Campaign_MiniMap_Window
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Setting Game Options
Debug Message: Creating Civs
Debug Message: Drengin Empire: Intellence -> 10
Debug Message: Altarian Republic: Intellence -> 80
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Campaign Game Started: Dread Lords Campaign
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: StackedShipsWnd: Cannot find OBJID Stacked_Logistics_Value
Debug Message: StackedShipsWnd: Cannot find OBJID stacked_Fleet_More_Button
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: WorkAreaBack.png not cleared 1 counts left.
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 2 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally
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