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redmen545
redmen545
Join Date 06/2006
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Game problem

June 21, 2006 8:36:39 AM from GalCiv II ForumsGalCiv II Forums
Just bought the game last night and installed it on my machine. It installed with out issue and when I went to launch the game it plays the intro and when it gets to the end of the intro the game just closes out and I go back to my desktop without any error messages. I run Windows XP pro with 256 mb of ram and have plenty of hard drive space and My Video Card is a Sis 630 with 64 mb and I have directx 9c and recieved no warnings or anything that would lead me to beleave that I don't meet the requirements. Any ideas on how to fix the issue?
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redmen545
Moosetek13
Join Date 03/2006
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Reply #1 June 21, 2006 8:51:37 AM
from GalCiv II ForumsGalCiv II Forums
There is a file called debug.err in the main program folder, usually C:\Program Files\Stardock\TotalGaming\GalCiv2. Open that file with Notepad, select all and copy, then paste it into a post. More than likely your video drivers are too old.
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redmen545
Moosetek13
Join Date 03/2006
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Reply #2 June 21, 2006 8:53:13 AM
from GalCiv II ForumsGalCiv II Forums
No carriage returns? What gives?
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redmen545
redmen545
Join Date 06/2006
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Reply #3 June 21, 2006 9:22:46 AM
from GalCiv II ForumsGalCiv II Forums
I will do that as soon as I get home from work tonight.
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redmen545
Angelon
Join Date 03/2006
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Reply #4 June 21, 2006 2:40:56 PM
from GalCiv II ForumsGalCiv II Forums
The other thig I have noticed is that you barely have enough ram to run the game. Gal Civ II is a Ram intensive game and requires up to date drivers to work right on systems with more than enough System requirements. Also make sure you have all the graphics options turned down to the lowest settings, and if it still gives you trouble post your debug.err Brother Angelon
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redmen545
redmen545
Join Date 06/2006
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Reply #5 June 21, 2006 2:53:32 PM
from GalCiv II ForumsGalCiv II Forums
The main problem is I can't get to the options to turn down the graphics. The intro plays I try to hit enter or click the mouse and it just closes out, never got to see what the main menu looked like. I will post the debug when I get home around 5:00pm cst. The problem is I don't think it has much to do with the ram as other games have done this before but I could be wrong as I have been many times before. I have made sure that I had nothing running in the back ground that didn't need to be. Could increasing my page file help any? One other thing you will point out is that the drivers for my video card are from 2003 but the oem for the card did not update it since then, I spent the betetr part of 2 hours searching for it and the sis website only had that one for my particular card.
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redmen545
Moosetek13
Join Date 03/2006
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Reply #6 June 21, 2006 3:57:47 PM
from GalCiv II ForumsGalCiv II Forums
Then you will probably need to replace the video card.
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redmen545
redmen545
Join Date 06/2006
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Reply #7 June 21, 2006 6:09:02 PM
from GalCiv II ForumsGalCiv II Forums
here is the debug Debug Message: Version v1.0 last updated on: Mon Feb 6 12:52:05 2006 Debug Message: Could not find a TGN Serial No. Debug Message: *********DXDiag info follows.********* System Info Time: 6/21/2006, 00:36:24 DirectX Version: DirectX 9.0c (4.09.0000.0904) Machine Name: dude1 Operating System: Windows XP Professional (5.1, Build 2600) (2600.xpclient.010817-1148) Languages: English (Regional Setting: English) System Manufacturer: n/a System Model: n/a BIOS: Default System BIOS Processor: AMD Athlon(tm) Processor, ~1.0GHz Physical Memory: 224MB RAM Page File: 98MB used, 448MB available Windows Dir: C:\WINNT Display Info Display device 1: Device Name: \\.\DISPLAY1 Card Name: SiS 630/730 Manufacturer: SiS Chip Type: SiS 730 DAC Type: SiS Key Device: Enum\PCI\VEN_1039&DEV_6300&SUBSYS_63001039&REV_31 Display Memory: 32.0 MB Current Display Mode: 1024 x 768 (32 bit) (85Hz) Monitor Name: Plug and Play Monitor Monitor Max Resolution: 1600,1200 Driver Name: SiS630v.dll Driver Version: 6.13.0010.2090 Driver Date: 1/23/2003 19:10:48 DirectX Acceleration Enabled: Yes Sound info Sound device 1: Description: SiS 7018 Wave Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_1039&DEV_7018&SUBSYS_70181039&REV_02 Manufacturer ID: 1 Product ID: 100 Driver Name: sis7018.sys Provider: Silicon Integrated Systems Corp.(1.18.04) Driver Version: 5.10.0000.6180 Driver Date: 6/6/2002 18:10:02 Type: WDM Other Drivers: Acceleration Level: 3 Cap Flags: 0 Min/Max Sample Rate: 0, 0 Sound device 1: Description: Modem #0 Line Playback (emulated) Default Sound Playback: No Default Voice Playback: No Hardware ID: Manufacturer ID: 1 Product ID: 81 Driver Name: Provider: Driver Version: Driver Date: Type: Emulated Other Drivers: Acceleration Level: 3 Cap Flags: 0 Min/Max Sample Rate: 0, 0 Sound device 1: Description: Modem #0 Handset Playback (emulated) Default Sound Playback: No Default Voice Playback: No Hardware ID: Manufacturer ID: 1 Product ID: 81 Driver Name: Provider: Driver Version: Driver Date: Type: Emulated Other Drivers: Acceleration Level: 3 Cap Flags: 0 Min/Max Sample Rate: 0, 0 Debug Message: *********END dxdiag info.********* Debug Message: Entering WinMain Debug Message: ******* Starting Game Shell ******* Debug Message: Going Fullscreen Debug Message: Preparing to change display settings. Debug Message: Multisample Type chosen in prefs not supported. Forcing a supported type. Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE Debug Message: Game Resolution: 1024 x 768 Debug Message: Running fullscreen. Debug Message: HAL (sw vp): SiS 630/730 Debug Message: D3DPRESENT_INTERVAL_DEFAULT Debug Message: Refresh rate: 85 Debug Message: Bit Depth: 32 bit. Debug Message: *********Checking D3DDevice Caps*********************** Debug Message: Hardware does not support a color cursor. Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff Debug Message: Now Fullscreen Debug Message: Shell initialization complete Debug Message: ***** Initializing Game ***** Debug Message: Timer Frequency is 0 1234de Debug Message: Initializing sound card. Debug Message: initailizing bink Debug Message: Create setup screens. Debug Message: Clear galaxy settings. Debug Message: Clear influence. Debug Message: Clear up laws. Debug Message: Clear first time events. Debug Message: Clear wonders and trade goods. Debug Message: Clear sector mapper. Debug Message: Set mouse. Debug Message: Set update timer. Debug Message: Clear data definitions. Debug Message: No files found matching mask C:\Documents and Settings\Admin\My Documents\My Games\GalCiv2\*.StarSystems
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redmen545
Moosetek13
Join Date 03/2006
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Reply #8 June 21, 2006 7:23:36 PM
from GalCiv II ForumsGalCiv II Forums
Several problems pop out. You have not updated anything. Not Windows XP to SP2 - or even SP1, your video drivers, audio drivers, or the game itself. It is not surprising it does not work. To tell you the truth, you could use a new computer, plain and simple. That one will never run this game well.
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redmen545
redmen545
Join Date 06/2006
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Reply #9 June 22, 2006 2:08:57 PM
from GalCiv II ForumsGalCiv II Forums
Thanks everyone for your help and time. I am working on getting a new computer, it might be a while though, as for now the game loaded perfectly on my friends PC and have been playing it there, as for the non updates, it isn't exactly a legal copy of windows so no service packs for that p.o.s. Looking into getting a Dell or building my own, might be too lazy for that, anyone know of any good places to get a good PC?
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redmen545
Starlost
Join Date 07/2003
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Reply #10 June 23, 2006 2:11:59 AM
from GalCiv II ForumsGalCiv II Forums

Well the only problem that I have encountered with GC2 thus far is on the Ship Design screen. The 3 rotational component dials never let me position the axis at the 5oclock position on the dial. I can select the other points without a problem and it doesn't matter what the component is that I am trying it with weapon, engine module etc.

What would be great would be if they instead used a rotational slider that allowed you to also input the degree of rotation in. Similar to the slider and input box in the Diplomacy screen for Credits and Influence points. The slider would give you more control in the long run.

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