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Decentguy31093
Decentguy31093
Join Date 06/2006
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Does anyone get a blue screen?????

June 20, 2006 12:11:41 PM from GalCiv II ForumsGalCiv II Forums
I recently purchased this game title about two weeks ago. I went through three disk before I finally got one that allowed me to play the game. Now I have another problem. Once I get the game going, I can't stop it. It is not that I want to stop it, just when I have to go to work, I like to cut my computer off, and can't. If I try to save the custom game, and then reload it, I get this blue screen. After about a week of seeing it, I thought I would finally do something about it. I wrote it down and I am going to post it on here to see if anyone else can give me some hints on how to fix it. I have downloaded stardock and updated every component of the game, but that didn't help.

Here is what the bluw screen shows.

*** STOP: 0x0000008e (0x0000005, 0xBFA61C1F, 0xA654B10, 0X000000000

*** ati3d1ag.dll - address BFA61C1F base at BFAZZ000 Datestamp 3f26b636

I will include my debug.err also.

Debug Message: Version v1.2 last updated on: Mon Jun 12 18:04:26 2006

Debug Message: *********DXDiag info follows.*********

System Info

Time: 6/20/2006, 11:56:20

DirectX Version: DirectX 9.0c (4.09.0000.0904)

Machine Name: PC-PSACC0JA9B51

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2
(2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)

System Manufacturer: Dell Computer Corporation

System Model: Inspiron 5100

BIOS: Phoenix ROM BIOS PLUS Version 1.10 A32

Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz

Physical Memory: 1024MB RAM

Page File: 276MB used, 2186MB available

Windows Dir: C:\WINDOWS





Display Info

Display device 1:

Device Name: \\.\DISPLAY1

Card Name: MOBILITY RADEON 7500C

Manufacturer: ATI Technologies Inc.

Chip Type: MOBILITY RADEON 7500 AGP (0x4C57)

DAC Type: Internal DAC(350MHz)

Key Device: Enum\PCI\VEN_1002&DEV_4C57&SUBSYS_01491028&REV_00

Display Memory: 32.0 MB

Current Display Mode: 1024 x 768 (32 bit) (60Hz)

Monitor Name: Default Monitor

Monitor Max Resolution:

Driver Name: ati2dvag.dll

Driver Version: 6.14.0010.6371

Driver Date: 7/29/2003 14:14:02

DirectX Acceleration Enabled: Yes







Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_01491028&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: STAC97.sys
Provider: SigmaTel
Driver Version: 5.10.3794.0000
Driver Date: 4/25/2003 17:10:52
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONMASKABLE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): MOBILITY RADEON 7500C
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Documents and Settings\Andy McCrary\My Documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Andy McCrary\My Documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Andy McCrary\My Documents\My Games\GalCiv2\Mods\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Andy McCrary\My Documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Andy McCrary\My Documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Andy McCrary\My Documents\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 18 x 18
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 10
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Enabled
Debug Message: Carinoids (12): Researching: Shield Defense Theory
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Decentguy31093
CodeCritter
Join Date 11/2005
+13 sdemployee
Reply #1 June 20, 2006 1:24:20 PM
from GalCiv II ForumsGalCiv II Forums
The crash is coming from your video driver ( ati3d1ag.dll ). Your drivers are dated in July 2003. Please check the ATI site for an available driver update. Thank you.
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Decentguy31093
Heroine4Life
Join Date 10/2004
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Reply #2 June 20, 2006 7:00:58 PM
from GalCiv II ForumsGalCiv II Forums
what part of "make sure your using upto date video drivers" do people just no understand...
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Decentguy31093
Longbow
Join Date 04/2003
0
Reply #3 June 20, 2006 10:06:52 PM
from GalCiv II ForumsGalCiv II Forums
If it is a laptop, you might not be able to upgrade the drivers.
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Decentguy31093
jakanc
Join Date 08/2003
0 moderator
Reply #4 June 20, 2006 10:38:10 PM
from GalCiv II ForumsGalCiv II Forums
This driver is only slightly newer but it might be worth a try. You can always roll back. http://www.video-drivers.com/drivers/141/141104.htm
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Decentguy31093
Decentguy31093
Join Date 06/2006
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Reply #5 June 22, 2006 2:11:12 PM
from GalCiv II ForumsGalCiv II Forums
I went to the link that you showed me, and when I downloaded it, it said that it was corrupted. I don't know what else to do. I have tried everything I can think of. Maybe the ati.com catalyst might help. Only time will tell. I will post more later if it works.
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Decentguy31093
random name
Join Date 10/2004
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Reply #6 June 22, 2006 3:19:34 PM
from GalCiv II ForumsGalCiv II Forums
maybe you could try omega drivers?

http://www.omegadrivers.net/
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Decentguy31093
Decentguy31093
Join Date 06/2006
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Reply #7 June 28, 2006 12:17:18 PM
from GalCiv II ForumsGalCiv II Forums
Well, I went to all the websites that you sent me and I hate to say it, but I can not find a driver that is dated later than the one I have. I have also uninstalled the video driver to try and start over with the install process. But now I get a message, "Install a standard VGA driver.....", I don't really know what that means because this is a standard VGA card. Anyways, if you know anything else, let me know.

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Decentguy31093
LogicSequence
Join Date 03/2003
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Reply #8 June 28, 2006 1:01:33 PM
from GalCiv II ForumsGalCiv II Forums
go to www.ati.com and click on the Drivers and Software section. Follow the appropriate steps to find your driver.

HOWEVER, i see you have a mobility radeon, so that means laptop. Sometimes laptop drivers are specific to the computer manufacturer, so you could also try their website.

And it's also possible, guys, that there is no new driver for a mobility radeon on HIS specific laptop model. BUT you can always try the latest catalyst drivers from www.ati.com. they should work.
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Decentguy31093
LogicSequence
Join Date 03/2003
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Reply #9 June 28, 2006 1:09:39 PM
from GalCiv II ForumsGalCiv II Forums
OH and P.S. you're not alone with the BSoDs, i still get them every couple hours... without any files flagged as the culprit.. just random BSoDs with a generic shutdown and physical memory dump message... No explaination, just BYE BYE.
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Decentguy31093
CraigHB
Join Date 06/2006
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Reply #10 June 28, 2006 3:03:17 PM
from GalCiv II ForumsGalCiv II Forums
Never had the game crash the computer, using Athlon 64 processor, nVidia 7900 GT GPU with latest drivers. I've had the game itself crash a few times. Happens pretty rarely, but annoying if I lose gameplay. A couple times I've had the game go screwy on me. Both times I got a window saying the Altarian leader was killed and the new one declared war on me. This is with close relations and no provocation, then the universe filled up with like 10,000 Altarian battleships. I reverted back to a saved game and things progressed as desired after that. Don't know if that's an intended random event or what, but I'm not going to spend hours and hours mopping up all those battlships. And, the Altarians could not possibly have had the resources to that many out there in one turn. They weren't even next to their planets so how did they get there, lame.
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Decentguy31093
kryo
Join Date 05/2003
+458 moderator
Reply #11 June 28, 2006 5:22:28 PM
from GalCiv II ForumsGalCiv II Forums
Well, I went to all the websites that you sent me and I hate to say it, but I can not find a driver that is dated later than the one I have. I have also uninstalled the video driver to try and start over with the install process. But now I get a message, "Install a standard VGA driver.....", I don't really know what that means because this is a standard VGA card. Anyways, if you know anything else, let me know.


Try to look a little more thorougly. At http://www.omegadrivers.net/ati/win2k_xp.php there are the latest omegas dated just a month ago, and they support ALL Radeons, desktop, mobility, and IGP, all versions 7000 and higher.
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Decentguy31093
Happhazzard
Join Date 02/2006
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Reply #12 June 28, 2006 5:49:20 PM
from GalCiv II ForumsGalCiv II Forums
It looks like you're using a Dell Laptop. Go to Dell's website and they should have the best possible driver for your laptop. That's the only way I could upgrade my HP lappy.
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Decentguy31093
Heroine4Life
Join Date 10/2004
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Reply #13 June 30, 2006 2:44:55 AM
from GalCiv II ForumsGalCiv II Forums
If you haven't fixed this already, I'm running new Omega drivers from this site: [link="http://www.omegadrivers.net/ati/win2k_xp.php"]http://www.omegadrivers.net/ati/win2k_xp.php">Link They're a lot newer than the one's you've got. The ATI website claims most lappy's can't run catylyst drivers, but I've been running mine great for the last 4 months.
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Decentguy31093
Heroine4Life
Join Date 10/2004
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Reply #14 June 30, 2006 2:45:58 AM
from GalCiv II ForumsGalCiv II Forums
oops for the sloppy link...
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