I recently downloaded the latest version of GalCiv II, and was asked for the serial number of the game. I bought it from a local GameStop, and installed it using the included serial code (i.e., the one on the back of CD jewelcase), so it is not a pirated or borrowed copy. However, when I tried inputting the same code to validate the latest version download, it rejects it. I've re-typed it about twenty times in every way I can think, and it still will not work. Has this happened before to anyone else, and what can be done to help?
Many thanks.