Crash while starting new game

Please post your debug.err file. This can be found in your galciv2 program folder. (usually c:\program files\stardock\totalgaming\galciv2 )

As requested. I should state that i have uninstalled then reinstalled, and have since tried running it un patched only to have the same problem.

Debug Message: Version v1.0 last updated on: Mon Feb 6 12:52:05 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/23/2006, 16:26:28
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: NONE-CNR2Z4YFMQ
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633)
Languages: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 02/23/04 12:18:46 Ver: 08.00.09
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs), ~3.0GHz
Physical Memory: 638MB RAM
Page File: 281MB used, 1322MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9800 PRO
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON 9800 PRO AGP (0x4E48)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4E48&SUBSYS_00021002&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6606
Driver Date: 3/22/2006 04:56:42
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_80F31043&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: smwdm.sys
Provider: Analog Devices
Driver Version: 5.12.0001.3630
Driver Date: 6/2/2003 14:42:14
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Logitech USB Headset
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\Vid_046d&Pid_0a01&Rev_0017&MI_00
Manufacturer ID: 65535
Product ID: 65535
Driver Name: usbaudio.sys
Provider: Microsoft
Driver Version: 5.01.2600.1106
Driver Date: 8/29/2002 08:32:32
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON 9800 PRO
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 b2bb4f60
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask D:\Mark\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask D:\Mark\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done

Please download and install SmartException from Stardock Central.

Run SmartException, then run Galciv2. When it crashes, SmartException will generate a report that you can email to us at [email protected]. This report will tell us where it is crashing.

For more information on SmartException, please see this link:
https://www.stardock.com/products/smartexception/

I am have a simliar problem i can start a new game design my race but after it is done loading it crashes

I think I have solved th problem. As part of my usual antivirus and spyware scans, I found a trojan in the system and somthing calling itself Backdoor.Haxdoor.in, I finaly traced it to a registry key and once I deleted I fired up the game ready to get the crash report to email to stardock. To my total supprise the game loaded first time!

Try running a virus check, if you dont have one try AVP as its free and is very good. I am also trying out a 15 day trial of a program called Ewido anti-malware which is gave me the path of the file, and the registary key that needed to be deleted.