Server doesnt confirms my Serial in Metaverse

although i typed it once and used copy and past then...

from GalCiv2 Forums


has anyone an idea which person i hsould contact to solve this problem?

metaverse
5,451 views 8 replies
Reply #1 from GalCiv2 Forums Top
I'm having this same problem and it's driving me crazy, though in my case I'm wondering if it has something to do with the fact that I reformatted my computer since the first time installed the game.

I have no idea how to fix it.

I've tried using SDC to gen a new serial and put it into Galciv, copy and paste and everything, but I always get the same results.

A detailed explanation on how to fix this is desperately needed. It also needs to be posted somewhere permanantly because I KNOW other people have had this problem and have had a HECK of a time getting any sort of help trying to solve it.
Reply #2 from GalCiv2 Forums Top
I had this problem too, I just couldn't be bothered with making any effort to fix it.
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Reply #3 from GalCiv2 Forums Top
well, i have tried to reinstall three times - even in different directories - until now, tried that torrentversion with my serial, i have tried to install with the newest disc i could find - a firend got his copy a few days ago... its everytime the same. server doesnt confirms my serial.

dear galciv devs, i bought a fantatastic game, please help me!
Reply #5 from GalCiv2 Forums Top
Bump this friggin topic

we need some HELP in here!!!
Reply #6 from GalCiv2 Forums Top
Assuming you all purchased and have GC2 legally it shouldn't be a problem :-/ I mean perhaps it's something to do with not having entered in your codes into your stardock account or associating purchase information with your registered e-mail that goes with your login?

Errors like these are a complete mess so hopefully my guesses will help if only slightly.
Reply #7 from GalCiv2 Forums Top
Yep, Commander. It shouldnt be. But it is.

I have an idea though.. I played a LONG game and saved it a lot. Back when I started it i had a serial number.. say X. But during the next few weeks, due to reinstallation adn reformatting I changed my serial number (a number of times). Now I have an ew serial number in my game copy (exact same one SDC sent me). But the problem above appears when I try to upload my really LONG Game from some time ago. I think the SaveGame itslef has a serial number embedded and it was the OLD one. *MAYBE*. Can someone verify.

I'll try adn upload a NEW really short game. See what happens.

Reply #8 from GalCiv2 Forums Top

Everytime you request to have your serial number sent to you it is regenerated.  So with that the most likely cause for this is that you started a game with the old serial number then re-installed with the new serial number and then submitted the game with the new serial.  The system recognizes that the game was submitting with a different serial number that it was initially started with and rejects the game.  This is to prevent people from sharing saved games and submitting the same game via a different account.