game resets PC when i start a game, why?

post your debug.err file from your GalCivII directory

My gut tells me you need to update your vid card drivers.

Cheers,
Reaver

P.S. also provide your computers specs so the SD team has something to work with

I can't open my debug file, but I am having the same problem, the game said something about updating my vid card drivers but whisked past it thinking mine were up to date. I am fiending to play this, all the tutorials work, but when I start a campaign or a new game my comp crashes.

I have an athlon 2600
Geforce 4 128mb5
512mb ddr

Mozerath, if it says they're out of date they are. You'll need to go to the offical site for the latest upgrade, but since I know jack about Geforce cards I can't help you there.

Hi Sirs,

I encountered the same problem. When i start the game everything runs normal (i just played some 20 turns). When I try to load a game, the whole Computer restarts (whoa, havent seen this in quite a while in a game). Info: bought the game via download, maybe i should have deinstalled the demo beforehand?

anyway for all the hqrs and codefreaks, here is the debug.err

Debug Message: Version v1.11 last updated on: Mon May 8 11:15:04 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/15/2006, 18:30:58
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: SAMSI
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: German (Regional Setting: German)
System Manufacturer: SAMSUNG
System Model: CORONA
BIOS: Phoenix NoteBIOS 4.0 Release 6.0
Processor: Intel(R) Pentium(R) M processor 1500MHz
Physical Memory: 1022MB RAM
Page File: 172MB used, 1520MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: MOBILITY RADEON 9200
Manufacturer: ATI Technologies Inc.
Chip Type: Mobility Radeon 9200 AGP (0x5C63)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5C63&SUBSYS_C00C144D&REV_01
Display Memory: 32.0 MB
Current Display Mode: 1400 x 1050 (32 bit) (60Hz)
Monitor Name: Standardfernseher
Monitor Max Resolution: 640,480
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6351
Driver Date: 6/10/2003 11:37:46
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_C00C144D&REV_03
Manufacturer ID: 1
Product ID: 100
Driver Name: STAC97.sys
Provider: SigmaTel
Driver Version: 5.10.3798.0000
Driver Date: 5/16/2003 15:16:52
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONMASKABLE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): MOBILITY RADEON 9200
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No string tables in C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods/*.str
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Gfx\*.png
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Gfx\Race\*.png
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\sfx\*.wav
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Music\*.mp3
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\Techs\*.xml
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\ShipComponents\*.xml
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\ShipDefs\*.xml
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\PlanetImprovements\*.xml
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\TerrainColorSchemes\*.xml
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\PlanetDescriptions\*.xml
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
Debug Message: Found existing ship type with class name: Ranger
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\ships\*.shipcfg
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\Anomalies\*.xml
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\Events\*.xml
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\UPIssues\*.xml
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\Invasion\*.xml
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\PoliticalParties\*.xml
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\StarTypes\*.xml
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Hopf\Eigene Dateien\My Games\GalCiv2\Mods\Data\StarbaseModules\*.xml
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: TitleWnd: Quit Button.
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 1 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally

The auto-restart is because you are getting a blue screen of death error and by default windows will auto-restart. Most likely it's a graphics issue causing the restart.... install the most recent drivers for your hardware.

Thx Sir, I figured this already out.
ATI tells me to go to Samsung for driver support.
Samsung has no newer drivers than those installed.

no better marketing for console gaming.