Help.!!

May 2, 2006 2:18 PM from

Hi can some one help me.
I`ve just updated Gal Civ to version 1.1 and although I`ve put in the correct serial number and originally reistered the game when I first puchased it I keep getting `Error activating the product` message and now cant play !!!!
Any ideas? Help !! dying to play again.

2,377 views 7 replies

Reply #1 May 2, 2006 2:32 PM from

GalCiv2 Forums Top

Are you upgrading from a boxed copy, or from a downloaded version?

I've sent out an email to the appropriate support guys...hopefully they'll get back with me ASAP.

Reply #2 May 2, 2006 2:37 PM from

GalCiv2 Forums Top

Hi Many thanks for the prompt response. Ive managed to sort it out myself. There was a .txt file in my game folder that had reset my password at some point, I used that and its all ok now. Many thanks ..now I`m off to play ( Got some quality time this week.!) Cheers

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Reply #3 May 2, 2006 2:42 PM from

GalCiv2 Forums Top

OK, ill let the guys know everythings cool

Enjoy the game!

Reply #4 May 2, 2006 4:47 PM from

GalCiv2 Forums Top

I would like to note the 8 minute repsonse time. That's customer service for you!

Reply #5 May 2, 2006 5:13 PM from

GalCiv2 Forums Top

Link all trolling "zomg customa service suxx0rs" posts to this thread.

Reply #6 May 2, 2006 5:14 PM from

GalCiv2 Forums Top

8 minute?

Reply #7 May 2, 2006 5:36 PM from

Stardock Forums Top

I see:

14 on initial

7 on subsequent

14 minutes to get a: "I'm on it!" -

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