Game won't allow posting scores to the MetaVerse

This item has still not been addressed after being reported in the Middle of March 06!!!

From Feb. 27 When I purchased the game until March 14, I was able to post 17 game scores to the MetaVerse. Later on the 14th, when I attempted to post another game, I was taken from the screen showing my game score, straight to the Main Menu. Finally on my second try on March7, I was able to post a game score to the MetaVerse again. Betwween March 17 and 31, I was able to post 8 scores to the MetaVerse. Since then I have only been asked if I wish to post my score to the MetaVerse ONE TIME!!! That was on April 23 on the LAST of the Beta updates. The ONLY difference is that I would check for updates and download one if a new one was available. Discounting the dozen or so games that "crossed" updates, I STILL have several scores that would not post to the MetaVerse. I also have scores of games that were started AFTER the 1.1 Patch came out. And the bad part is that this glitch doesn't create a .CRA or debug file! This has NOTHING to do with the Serial Number of the game, the amount of memory that my computer has, the drivers, or the fact that I use DSL! The only changes to the game that I made was to download available updates! When I first reported this glitch, several other folks complained of the same thing. I STILL have not recieved a satisfactory reply to ANY of my inquiries. The first one was completely ignored, the next told me that it wasn't a MetaVerse problem, but a game problem and to contact tech support. Tech support hem-hawed around and told me to send a zipped end game save to them. I had to do that THREE TIMES before they acknowleged that they had gotten it! That was on April 21. Since then I have emailed them TWICE and have yet to recieve a reply! Being able to compare your scores to other people playing the game is a big part of the game's attraction (at least to me). It seems to me that it should be of more importance than it apparently is to Stardock tech support! I would like to see this issue addressed ASAP, since it is obviously not going to be looked at in a timely manner from my point of view. Could someone AT LEAST tell me if/when it will be fixed?
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Reply #1 Top

KLStafford,

I don't know why your replies are not getting through to support or me.  They're not ending up in my junk mail folder because I check that regularly, and they're not getting stuck in the mail server.

When I finally got one of your save games, it reported that it was not a metaverse game, which is why it didn't pop up the screen asking you to submit.

Are you certain that you are starting your games from the metaverse button and not the New Game button?

There was a bug with CTRL+N prior to version 1.1 where it would not create new Metaverse games, which is why I made it always bring up the metaverse screen when you hit CTRL+N in a metaverse game now. 

The only other possibility is that it is not saving correctly, but I haven't been able to reproduce this bug myself and there are no obvious bugs in the code that saves the metaverse game flag. 

I will look into this further, but at the moment my top priority is fixing the memory and performance issues that are plaguing people right now.