Need Help

Card Name: RADEON IGP 320M Manufacturer: ATI Technologies Inc. Chip Type: ATI U1 (C6) DAC Type: Internal DAC(350MHz) Key Device: Enum\PCI\VEN_1002&DEV_4336&SUBSYS_0024103C&REV_00 Display Memory: 64.0 MB Current Display Mode: 1024 x 768 (32 bit) (72Hz) Monitor Name: Default Monitor Monitor Max Resolution: Driver Name: ati2dvag.dll Driver Version: 6.13.0010.6094 Driver Date: 6/11/2002 17:41:48

Description: Conexant AMC AUDIO Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_10B9&DEV_5451&SUBSYS_0024103C&REV_02 Manufacturer ID: 1 Product ID: 100 Driver Name: caliaud.sys Provider: Conexant Driver Version: 6.13.0010.8117 Driver Date: 11/5/2002 11:04:48

You must update those drivers.
ATI site (official)
Alternatives:
Omega Drivers (unofficial)
ATI drivers & notebooks (unofficial)

Machine Name: NELSONSBITCH2

Thanks , was able to update Video Driver, But cannot find newer Auido. Was able to get game to start once after reboot following Video driver Upgrade. Cannot get to work again. Any Ideas on where to get a newer Audio Driver. Debug follows.

Debug Message: Version v1.1 last updated on: Mon Apr 24 19:03:49 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/1/2006, 14:40:17
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: NELSONSBITCH2
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Presario 2100 (DP454U)
BIOS: PhoenixBIOS 4.0 Release 6.0
Processor: mobile AMD Athlon(tm) XP2400+, MMX, 3DNow, ~1.8GHz
Physical Memory: 958MB RAM
Page File: 315MB used, 1560MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI MOBILITY IGP 320M
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON IGP 320M AGP (0x4336)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4336&SUBSYS_0024103C&REV_00
Display Memory: 64.0 MB
Current Display Mode: 1024 x 768 (32 bit) (72Hz)
Monitor Name: Digital Flat Panel (1024x768)
Monitor Max Resolution:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6606
Driver Date: 3/21/2006 23:56:42
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Conexant AMC AUDIO
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10B9&DEV_5451&SUBSYS_0024103C&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: caliaud.sys
Provider: Conexant
Driver Version: 6.13.0010.8117
Driver Date: 11/5/2002 11:04:48
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #5 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): ATI MOBILITY IGP 320M
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No string tables in C:\Documents and Settings\Kenneth Nelson\My Documents\My Games\GalCiv2\Mods/*.str
Debug Message: No files found matching mask C:\Documents and Settings\Kenneth Nelson\My Documents\My Games\GalCiv2\Mods\Gfx\*.png
Debug Message: No files found matching mask C:\Documents and Settings\Kenneth Nelson\My Documents\My Games\GalCiv2\Mods\Gfx\Race\*.png
Debug Message: No files found matching mask C:\Documents and Settings\Kenneth Nelson\My Documents\My Games\GalCiv2\Mods\sfx\*.wav
Debug Message: No files found matching mask C:\Documents and Settings\Kenneth Nelson\My Documents\My Games\GalCiv2\Mods\Music\*.mp3
Debug Message: No files found matching mask C:\Documents and Settings\Kenneth Nelson\My Documents\My Games\GalCiv2\Mods\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost

At end here, minimizes game and does nothing. Reslecting brings up black background with Game Pointer. Shortly there after minimizes again.

Any Ideas on where to get a newer Audio Driver.

No promises, but try this HP drivers link.

Thanks, but they do not have one that is newer than the one I have, that won't fail. I even tried talking to their support team to see if they could recommend a compatible driver that would meet the requirement.

Current Display Mode: 1024 x 768 (32 bit) (72Hz)

Debug Message: Refresh rate: 60 Debug Message: Bit Depth: 32 bit.

Kind of a shot in the dark, but maybe run the refresh rates both at 60hz or 72hz.

I will look and see if there is a way to get newer audio drivers for you.

Thanks again for your help. Changing Display Mode to 1024 x 768 (32 bit) (60Hz) made all the diffenence. I have been able to load game and get to actual play twice now. The sound is a little jumpy, but I normally turn sound off while playing. Thanks again for your help. I completely looked past that. Sometimes it takes another set of eyes to find the small things right in front of us.

Glad that worked. I've not actually seen anyone post about refresh rates fixing an issue as they match up 99% of the time. I looked for about 20 min. for drivers and it seems the manufacturer is responsible for driver updates. If you can't get HP to support your audio, and you still want to work on it, then I'd advise getting a cheap dedicated audio card from wal-mart or something.

Is it possible to do that for a laptop?

LOL, sorry about that. I have no idea about laptop audio. Someone else I helped with sound issues had quite a few links related to drivers for cards that are no longer supported. Hopefully you can find something that works. Links should all be in the second post from the bottom:
Link