Help Please!!

problem with game to start

I just purchased the game and installed it. Then after the little game introduction movie, when the menu screen is supposed to come up, it doesn't. I don't think I have a compatible video card, because I installed Directx 9.0c and it still did not work. Any suggestions?
3,296 views 7 replies
Reply #1 Top
posting your PC and video card specs would probably help....a lot.
Reply #2 Top
Try upgrading your Video Drivers.
Reply #3 Top
Upgrade the video drivers as that should solve the problem.
Reply #5 Top
Sound Drivers too, just in case. Make sure your desktop is 1024x768 or larger with 32bit color.
Reply #6 Top
Make sure sure your Video card is compatable with DirectX 9.0c (it should say so on the box you got it in).
Reply #7 Top
Program Files\Stardock\TotalGaming\GalCiv2\debug.err <<<< Post the contents of this file.